Artemest provides great customer service I ordered a coat stand and I was provided An update when it was ready to ship with Photos. Product arrived pretty fast And it arrived in excellent conditi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I spent over $11,000 on a chandelier at Artemest and the experience exposed a serious gap between brand image and reality. Communication was the first failure. I asked time-sensitive question... Näytä lisää
Yritys on vastannut
Artemest not only has the most incredible, beautiful, high design and esteemed quality products... also their customer service is exceptional. I will be a loyal customer for a very long time and look... Näytä lisää
Yritys on vastannut
They followed up with me for all my questions and helped me customize my chandelier. The first chandelier came damaged from shipping, their customer service was great and they sent me a new chandelier... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Artemest is the online destination for luxury Italian furniture and home décor. Get interior design ideas and shop unique collections from fine artisans.
Yhteystiedot
Via Savona 97, 20144, Milano, Italia
- +39 0236634040
- concierge@artemest.com
- artemest.com
4,4
Erinomainen
604 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
excellent service
22. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä ARTEMEST
Dear VG,
Thank you for your feedback! We’re glad to hear that you experienced excellent service. Your satisfaction is our priority, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Vastaus yritykseltä ARTEMEST
Cher Isabel,
Merci pour votre retour ! Nous sommes ravis d'apprendre que vous trouvez nos produits de grande qualité. Votre satisfaction est très importante pour nous.
Au plaisir de vous servir à nouveau bientôt !
Cordialement,
L'équipe d'Artemest
concierge@artemest.com
Awesome product.Fast delivery.
9. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Zulhelmi,
Thank you for your feedback! We’re pleased to hear that you found the product awesome and that the delivery was fast.
We appreciate your support and look forward to serving you again soon!
Warm regards
Artemest Concierge Team
concierge@artemest.com
Access to world class craftsmanship at…
Access to world class craftsmanship at a fair price delivered in good time.
20. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Marc Jones,
Thank you for your wonderful feedback!
We’re delighted to hear that you appreciate our access to world-class craftsmanship at a fair price, and that your order was delivered promptly. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Vastaus yritykseltä ARTEMEST
Dear Max,
Thank you for your fantastic feedback and we apologize for the late reply!! We’re pleased to hear that you experienced excellent service and received a premium quality product with fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
A superbly responsive service..,
A superbly responsive service that is promptly communicative and supportive throughout the purchase and delivery process. A resounding recommendation.
17. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Robert,
Thank you for your wonderful feedback and we apologize for the late reply! We’re delighted to hear that you found our service superbly responsive and supportive throughout your purchase and delivery process.
Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Very responsive and fair
10. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Linda,
Thank you for your feedback! We’re glad to hear that you found our service very responsive and fair. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
I love the plates
I love the plates! Absolutely fantastic and the packing, everything was safely and beautifully wrapped.
4. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Elaine,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that you love the plates and that everything arrived safely and beautifully wrapped. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Saw what I wanted
Saw what I wanted. Ordered it. Received it in timely manner. Love the plate. So, all great.
10. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Christine,
Thank you for your great feedback, and we apologize for the late reply! We’re delighted to hear that you found what you wanted, that your order arrived in a timely manner, and that you love the plate. Your satisfaction is our priority, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Great chiller-would love to purchase…
Great chiller-would love to purchase extra sleeves.
Our wine cooler is exactly what we were looking for. So happy to have found this chiller. Fits all size bottles and easy to use and store. Trying to find out how to purchase additional sleeves. Ours leaks a bit and would like to have more.
1. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä ARTEMEST
Dear Lisa,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that the wine cooler is exactly what you were looking for. For purchasing additional sleeves, please reach out to our customer service team, and they will be happy to assist you. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
I like the Italian Styles
I like the Italian Styles. The colours are amazing and of course the quality. I find inspiration for many purposes. And not to forget presentation for Hotels. And the customer service is great.
4. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Benedetta,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that you appreciate the Italian styles and their amazing colors and quality. It's fantastic to know that our products inspire you for various purposes, including hotel presentations. We also appreciate your kind words about our customer service.
Your satisfaction means a lot to us, and we look forward to serving you again!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Photos accurate, great customer service. Great quality.
Beautiful pillows. True to picture. Great customer service when I chatted with a question about the pillow before ordering. Showed long lead time but came a bit early. Overall will look to order from them again.
4. elokuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Christine,
Thank you for your fantastic feedback, and we apologize for the late reply! We’re delighted to hear that the pillows met your expectations and that our customer service was helpful during your inquiry. It's great to know your order arrived earlier than anticipated!
We appreciate your support and look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Great service
30. heinäkuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Michelle,
Thank you for your feedback! We’re glad to hear that you found our service very responsive.
Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Vastaus yritykseltä ARTEMEST
Dear Susan,
Thank you for your feedback! We’re glad to hear that you found our service very responsive and fair. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Great Experience
It was my first purchase and it certainly won't be the last because everything was perfect from the first contact to the delivery. All very attentive and concerned about making everything happen in the best possible way.
27. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä ARTEMEST
Dear Fabio,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that your first purchase was perfect from start to finish. Your satisfaction and appreciation of our attentive service mean a lot to us.
We look forward to serving you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Wonderful experience with Artemest…
Wonderful experience with Artemest regarding a custom mirror that I had made for a client! From the customer service, to the execution of the customization required with the artist for the project, the process and expectation I had hoped for, went as well as I could have wished for! And more importantly, my client loves her one-of-a-kind, fabulous mirror!
19. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä ARTEMEST
Dear Lisa,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that your experience with Artemest for the custom mirror was so positive and that our customer service met your expectations. It’s fantastic to know that your client loves her one-of-a-kind mirror! We appreciate your support and look forward to assisting you with future projects!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Purchase arrived quickly
Ceramic vase arrived quickly and in great shape! A beautiful piece that is perfect for my home.
17. heinäkuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Kathleen,
Thank you for your feedback, and we apologize for the late reply! We’re delighted to hear that your ceramic vase arrived quickly and in great shape. It’s wonderful to know that it’s a perfect addition to your home! We appreciate your support and look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com,
The cloth is beautiful and purchasing
The cloth is beautiful and purchasing, delivery were seamless.
24. heinäkuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Marc,
Thank you for your feedback, and we apologize for the late reply! We’re thrilled to hear that you found the cloth beautiful and that your purchasing and delivery experience was seamless. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Warm regards,
The Artemest Team
Customer service is very responsive and…
Customer service is very responsive and great follow up
19. heinäkuuta 2023
Vastaus yritykseltä ARTEMEST
Dear johanne,
Thank you for your feedback, and we apologize for the late reply! We’re glad to hear that you found our customer service responsive and that you appreciated the follow-up. Your satisfaction is important to us, and we look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Fabulous Artemest
I was worried about how the item would fare on its journey to Sydney but it was packaged perfectly. Item exactly as described and even nicer in real life. Artemest were the best price by $200 compared to other vendors, highly recommended
4. heinäkuuta 2023
Vastaus yritykseltä ARTEMEST
Dear Deb,
Thank you for your fantastic feedback, and we apologize for the late reply! We’re thrilled to hear that your item arrived safely in Sydney and that it exceeded your expectations. It’s great to know that you found us to have the best price as well!
We truly appreciate your recommendation and look forward to serving you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.