This firm is absolutely amazing. Had a problem with the motor mover & everything we tried didn't work, tried to get a new one at a breakers but they couldn't help but gave me this website. I emailed t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had a problem with my Truma motor mover S new remote control that I could not get to synchronize with the control unit. Spoke to PTS on the Friday morning. Turned out I had ordered the wrong remote (n... Näytä lisää
On return from holiday caravan stuck very awkwardly positioned at front of house because mover failed for first time in 12 years. Suspected faulty handset and telephoned A&R for advice who confirmed l... Näytä lisää
Sent off my Thetford fridge control box. So pleased as Caravan shop wanted £1200 New fridge replacement as the part was obsolete after 12 years ?? Sent off retuned and worked straight away all for £17... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
A&R Electronic Developments Ltd was founded in 1988 by 2 brothers, Andrew & Richard (A&R) . Over the past 30+ years we have developed, designed & improved new and existing ideas that our clients required. Including Truma & Carver In the last 5-6 years we have diversified into repairing out of warranty and obsolete caravan electronic equipment, such as motor mover control units, gas water and space heating electronics, Truma combi boilers plus designing and manufacturing our own compatible handsets to work with many of the movers on the market. We aim to provide a cost effective solution for many products still out in the field that are now no longer under warranty, manufactured or nobody else knows how to fix. The repair side is small setup consisting of Father & Son (Richard & Yan) which enables us to run smoothly, quickly and efficiently. Now trading under the company Premier Tech Services Ltd. We hope that, as a customer, you are happy with the service you receive from any sector of A&R Electronic Developments and would let us know if there's anything we could change.
Yhteystiedot
Unit 14 Littleton Business Park, WS12 4TR, Cannock, Yhdistynyt kuningaskunta
- 01543 579302
- ysol@arelectronics.co.uk
- arelectronics.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Replacement caravan mover handset
On return from holiday caravan stuck very awkwardly positioned at front of house because mover failed for first time in 12 years. Suspected faulty handset and telephoned A&R for advice who confirmed likely handset fault. Ordered a new one from A&R which arrived in next post . Original handset no longer produced but the compatible one works well and even fits in the original storage cradle. Caravan now neatly parked and couldn’t be more satisfied with such excellent service. Many thanks!
Diagnosis
Always found a solution to my queries and remedial work carried out quickly and accurately. Diagnosis second to none.
Fast service turnround .reliable…
Fast service turnround .reliable analysis .board condemed by todds m/homes unintenshionl?
A R = board good inspect connacts ?
Cleaned and reinstalled board BINGO
Cost £45. Saved £1500 thetford fridge dave houghtton
Excellent Efficient Quick Service
Recommended by my caravan service engineer.
Not disappointed! Excellent service.
Power touch mover control box repaired and rematched to remote within 24hrs and was returned packaged securely.
This kind of service is almost unheard of today.
Cant recommend AR Dev.highly enough. I will certainly let all my caravan friends know about you. You are brilliant! Thank you
Truma M1 Motor Mover Repair
Had a Truma M1 motor mover fail. Dropped the unit off first thing and had the unit back repaired within half an hour. Refitted to the van and works perfectly. Fantastic service
Truma combustion fan repair
I sent the Truma combustion fan off for repair/ refurbishment and it was returned within 3 days! Impressive service with great communication and 12 month warranty on repair. Fitted part and working fine. Would highly recommend
Excellent product & Service
Thank you AR Electronics come to move the caravan on Sunday and found that the circuit board on the mover handset had got wet and had destroyed 3 of the functions. Imposable to move the caravan of the driveway without the mover and we had booked to go away in a few days. Ordered a universal handset from AR Electronics from their website on the Sunday night hoping it would work and arrive on time. Brilliant the handset arrived promptly on Tuesday morning and then after following the simple pairing instructions the controller worked straight away. The handset is more robust than my old one and works perfectly so very pleased. One again thank you AR Electronics. Would highly recommend your service and products
Great first class service
Great first class service, quick turn around. Would recommend this company's services to any other motorhome owner. Thank you :)
This is really a remarkable company
This is really a remarkable company! Our Truma boiler stopped igniting after 27 years of service… I got the boiler out of its compact cupboard and drove it down from SW Scotland to Staffordshire hoping against hope Richard could repair it. The flat fee (fix or no fee) was very reasonable set against the cost of a new boiler! And he identified the problem, picked out a new diode from his stock, replaced it in the motherboard and voila! Ignition and both air heat and hot water modes kicked in perfectly. I drove home a very happy man and am looking forward to reinstalling the beast in our ancient motorhome now. Thanks so much, Richard, very much appreciated!
Be Aware
Gave a raven review 5 stars the last time I used this company to repair a water heater control unit for my Motor home. With this experience I sent over the Motorhome Heater PCB/ igniter confident of receiving the same courtesy and service as I had experienced in the past with Richard.
I received an email from Yan advising the item was repaired and method of payment. I went with pay pal and asked how I did this. He replied input to PayPal my e mail. Using the email on the bottom of his e mail PayPal would not recognise it.
I re emailed Yan and got an abrupt reply saying it works, referring to his email address.
I went back to PayPal and inserted Richards email which allowed me to make the payment. I copied this payment and sent it to Yan. His reply "fine you will have to wait until Richard confirms this to me, this is why I told you to use my email.
Panicking that this would create a delay on this much needed it ( it had gotten delayed by an Post on the way over I went back to Yans email to me and copied his email address this time from the top of the email and again tried PayPal which worked!!!. I again paid the amount and sent him again proof.
The amount I payed to Richard was immediately refunded and the item arrived here in Ireland a couple of days Later. I fitted the item a coupe of hours after getting it, this was a Friday, it failed to work. Not believing this I checked everything ou on the Fire and could find no problem. Back to the PCB board armed with a Multi Meter I checked the board and found that I could not get continuity/earth several places on the board. I emailed Yan informing him of this.
Over the weekend my brother in law a qualified electrician whit experience in Industrial machinery checked the board and were as he got better results re continuity/earth tests (he said I may not have been applying sufficient pressure with my tests) he was not happy with his results and confirmed that the board was not working correctly.
On the following Sunday I emailed Yan again with that information, expressing that the fact it was not working it did not in my view reflect in any way on the workmanship or my confidence in A&R Electronics.
I received what I regarded as an aggressive and defensive in tone reply, which stated that the board was working when he tested it following repairs and that they were not in the business of ripping off people (something I never suggested or alluded to) and that perhaps I repair the board my self or bring it to a local repair shop. I later received an e mail of apology for those comments and advised to return the item to them at my own expense.
I did not accept this offer of returning it to them as I pointed out that with Postage and VAT/ Custom charges that I had already payed out 100 EURO + and the fact that on further inspection I found that the main earth connection from the motorhome to the board and strands of wire which had come away/were broken.
My feeling being that Yan should have noticed this on examination of the Board on receipt of it and when he completed the work (I accept that he said that these disconnected/loose strands would not reduce the operation of the board)I would have expected him them to have noticed and reattached these strands when working on the item.
In my view this and the the fact that board does not work (no matter what Yan has said) I believe that on this occasion there was a lack of attention to detail in the process and as a result I no longer have confidence in Yan or the company to resolve.
A 12 month Guarantee is all very well when it does not cost the customer more expense, which in my case it would be considerable and no acceptance that they may have made an error.
They know what they are doing and tell…
They know what they are doing and tell you how it is. Parts they use have fair prices. There is no messing with this company. The repair is fully tested before being returned to you the next day! I sent a carver control unit in for repair under their £80 scheme but it was worn out including the gas valve. They e-mailed me promptly and offered me a refund or a complete rebuild and detailed costs for each part. Ended up costing £237. Some might say that's a lot but the unit I got back was virtually brand new and I consider it a bargain. I wish there were more firms like this one.
Sent off my wrecked Carver burner unit…
Sent off my wrecked Carver burner unit on the Tuesday evening and despite a delay by the post office the unit was returned to me on the Friday morning good as new. First class service beyond my expectations. Highly recommend
After registering online for a repair…
After registering online for a repair to my motor mover control box I followed the explicit instructions and posted the box to A & R. The repair was carried out quickly and efficiently and the box returned by post in a few days.
Really happy with the service and will gladly recomend to others.
Truma PCB
Sent my truma PCB to them and within 5 days I had it back fully working. Excellent service.
Thank you. Boiler now back working as it should...
speedy serves
Just got home on thursday 3/10. on the doorstep was a parcel, to my amazement it was the Truma combustion fan which i sent to them on Tuesday 1/10 from cornwall.
All repaired and now back in motorhome and working.
they have saved me over £200 by repairing this item compaired to over £300 for a new replacement.
just cant believe there is company in the Uk that has such a quick turn round,
This is 1 very happy customer, thankyou
Sent a Carver Cascade water heater unit…
Sent a Carver Cascade water heater unit for repair on Saturday afternoon. Came back sorted, on Tuesday morning. Enough said, Thank you, Steve H.
Réparation PCB Thetford N 112 de 2010
Je recommande A&R Electronics pour l'efficacité dans le diagnostic de panne de ma carte PCB de mon frigo Thetford N 112 de 2010.
Impossible de faire une réparation en France. Tous les intervenants me proposaient de changer le frigo.
Service sérieux, rapide, avec une bonne communication.
J'ai expédié ma carte depuis le France par Chronopost.
Excellent service à des tarifs raisonnables.
Personnel serviable avec des conseils d'experts.
Je les recommande à tous les camping caristes Français qui recherchent une solution de dépannage.
I recommend A&R Electronics for their efficiency in diagnosing the fault on my PCB board of my 2010 Thetford N 112 fridge.
Impossible to do a repair in France. All the people involved offered to change the fridge.
Serious, fast service, with good communication.
I sent my board from France by Chronopost.
Excellent service at reasonable prices.
Helpful staff with expert advice.
I recommend them to all French motorhome owners looking for a troubleshooting solution.
Excellent quick service at reasonable…
Excellent quick service at reasonable rates. Helpful staff with expert advice. I would recommend them to anyone.
Motor mover control relair
Very fast honest service motor mover was back within 24 hours.
No repair done so refund was given.
Four relays replaced and a new chip
Four relays replaced and a new chip, plus a reprogram for a £100. Excellent service. Highly recommended. And I should add very fast turnaround.
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