ARC Consultants Ltd Arvostelua 105

Alaur helped us with our level 2survey and we are very grateful to him for his services. He was very professional and arranged everything very quickly. Also gave us feedback immediately after the visit and sent a very detailed report the next day. He is fab xx thank you

If, like me, you have come to Trustpilot to check you've picked the right surveying company, look no further.

Firstly, ARC were the ONLY company who didn't incessantly hound my phone trying to get me to sign up. Massive GREEN flag. I got a wonderful email from Alaur, explaining what he does, what I'd receive and what the cost would be. What he did not make clear was just how far above and beyond he would go.

Alaur spent well over an hour just explaining to me what things meant in a Level 2 survey request. His confidence and evident knowledge set us at such ease, that we knew wherever we purchased - we would be hiring him. We spoke about the house we'd initially looked to buy, with his advice in part the reason we did not got ahead. This was BEFORE we'd instructed him, or paid a penny. Alaur seemed to just respond to our lack-of-knowledge with support like a Father. He identified red flags before we even got to instructing a solicitor and likely saved us hundreds if not thousands of pounds with no guarantee of a contract with us. He simply gave advice.

The house we have gone with, which is a beautiful place in South Derbyshire, was out of his catchment. However, he very kindly agreed to visit and complete the survey and charged us only a minimal contribution to his fuel. We received a phone call immediately afterwards with the "green light", he spoke through what he'd found and what his professional assessment was. Within 24 hours, we had the full report. It was detailed to an incredible level, highlighting in a traffic light system issues needing prompt attention to areas which had been assessed, and were of no concern. There was ongoing advice about house maintenance and care which we did not expect and will be utterly invaluable.

The support did not stop there. Alaur read and re-drafted various correspondence between us and the vendor to highlight areas which needed re-negotiation. He checked in to see how things were, and offered follow up videocalls if we had questions about the report in the future. See what I mean? OVER and ABOVE.

We are first time buyers, in a world entirely alien to us. Alaur made this part of the journey easy, smooth and understandable without making us feel like we were being stupid for asking millions of questions. He has been an incredible support and guide and we truly hope that this review gives you the confidence to reach out to him. If we ever move again, or hear of people moving in/around Leicestershire, we will be directing them to Alaur with every confidence they will receive the dedication we have. All at an exceptionally reasonable price for all that we received.

Thankyou Alaur. You have been phenomenal.

Incredibly impressed with the service I have received by Alaur. He was incredibly quick in terms of all aspects of the process and concluded a very thorough home report taking the time to explain in detail the areas of concern he had over the phone. I would absolutely recommend Aluar to friends and family. He was very courteous and also very fairly priced. I am indeed a happy customer.

Excellent service from Alaur. He provided a brilliant RICS Level 2 report. The survey was very thorough and easy to understand. Alaur clearly highlighted several critical issues, particularly regarding the drainage and rainwater systems. His attention to detail gave me the confidence to negotiate repairs before moving forward. Highly recommended for anyone needing a clear, professional, and honest property assessment.

Outstanding service received from Alaur from start to finish, highly recommend!

ARC delivered an exceptional service. They were quick to respond to any questions and provided the report in a timely manner. The follow-up call after the survey was incredibly informative and helpful in determining the next steps—something I didn’t expect to be part of the service, but was pleasantly surprised by. I highly recommend ARC.

Very happy with the service,the survey was very detailed and well written , also includes alots pictures thank you so much Alaur

Review for ARC Consultants Ltd – Highly Recommended!
Stars: 5/5

I had a RICS Level 2 survey completed by Alaur on Friday, and I cannot recommend him and ARC Consultants enough.

Despite the survey being done on a weekday, Alaur called me on a Sunday to spend over an hour going through the findings in incredible detail. He was very in-depth and didn't rush at all, which was so supportive. His findings gave us the exact basis for our legal and estate agent enquiries; without his help, I would have had no clue what to ask for.

The report identified specific defects—such as necessary repairs —that the current owner has now agreed to address. These repairs roughly equal the cost of the survey itself, so it’s essentially paid for itself!

Beyond just the immediate purchase, Alaur was super helpful in discussing issues that could arise in the future. He made friendly recommendations for prevention in a completely non-sales pitch way.

If you are a first-time buyer, Alaur is the person you want in your corner. Truly a great man and beyond helpful!

I’d like to thank Alaur for his insightful and detailed level 2 homebuyer survey. His work was of the highest quality, his expertise obvious, his pricing model fair, and his honesty and friendliness greatly appreciated.

From the get-go, I appreciated his honesty and the fact that he didn’t want to upsell us, assuring us that a level 2 survey was all we needed. Whilst other surveyors also had good reviews, it was Alaur’s honesty and integrity that made me choose him after our first phone call.

He turned in a 100+ page document the day after completing the survey. It was detailed, insightful, and he even ran through the report over a phone call to summarise it before sending it to us. It made his service feel bespoke and thoughtful – something I knew I wouldn’t have gotten from a large surveyor company.

I had questions a few days after getting the report, and Alaur was available to take the time out to through through them all.

With a sharp eye for the little details, confidence and expert knowledge, and rare honesty, I would use him again in the future and recommend him to everyone who are looking for a level 2 or 3 survey. Thank you Alaur

Amazing experience I have had with ARC consultant their professionalism have amazed me their thorough consultation timing everything it's just amazing I would highly recommend them

From start to finish Alaur was great! Communication was quick, responsive and informative with nothing to fault. Everything was explained clearly but also some helpful points for the future of my sale also which was great to get. Will definitely recommend and use again!

We contacted ARC Consultants, on recommendation by our estate agents, and after receiving a competitive quote for a ‘Level 2’ homebuyer survey, Alaur quickly fixed an appointment with the seller and conducted the survey. The survey itself was very thorough and highlighted some minor issues which the seller rectified, which in turn gave us confidence to proceed with the house purchase.
We found Alaur to be responsive, professional, extremely thorough and very friendly. We have no hesitation in recommending ARC Consultants.

After our first purchase fell through due to unforeseen circumstances we already knew we wanted to appoint Alaur as our surveyor for a 2nd property we found. Alaur was on hand and available for our home survey despite it being around the busy festive period. His report was detailed, thorough and he always makes time to go through any questions we have no matter how big or small. He spent over an hour with us on a video call explaining the report and highlighting all aspects of the property. You can clearly tell he has a vast amount of experience in this field. He explains things in a way that is logical and really helps with making an informed decision on the property in question. Would recommend anyone who needs a home survey to use ARC consulting ltd.

We had a great experience with ARC Consultants from start to finish. They really took the time to understand our specific needs, particularly around assessing and working with a load-bearing wall, and tailored their advice accordingly. Communication was clear and consistent throughout the entire process, with personalised emails that made everything easy to follow and reassuring. We never felt rushed or pressured to commit, which was a refreshing change compared to other companies that tend to bombard you with phone calls. ARC were professional, responsive, and genuinely focused on what was best for the house we are buying. We would highly recommend them to anyone looking for reliable and considerate consultants.

Can’t recommend ARC enough, they went out and did the property survey, gave me a call straight after to update me and give me a run down of everything and had the report back to me the following day. Very well priced, fast efficient service and I would use again in the future and recommend. Thank you for your service.

Really friendly and detail orientated.

Great communication throughout the process. Verbal feedback following the survey was given in a way that was easy to understand. The report was sent through very promptly. It was great that positives were highlighted and minor issues about the house were communicated in a way that instilled confidence that they were only “minor”. Very friendly and professional service.

Our quote was very competitive, and the online reviews were exceptional.
I found ACR to be excellent communicators, providing a trouble-free professional service.
The survey was prompt and included thorough details in the report.
Highly recommended!

Highly professional service. Extremely clear around timelines for completion and what the service included. Full verbal debrief of the findings prior to forwarding the comprehensive and easy to understand final report. Would highly recommend and will use again for future purchases if required.

Professionalism, flexibility and quality advise.