Appliance Repairs Northeast Arvostelua 220

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I rang regarding an issue with my American fridge freezer. Darren asked lots of questions and talked me through a few scenarios, being honest that it was 50/50 whether it was repairable. I went ahead... Näytä lisää

Saanut 5/5 tähteä

Darren advised me over the phone what the likely problem was with my dishwasher and that the parts may no longer be available. I did call him out to confirm for definite that was the case, even though... Näytä lisää

Saanut 5/5 tähteä

Excellent service from start to finish. Darren arrived on time and quickly found the problem with washing machine. It was dealt with quickly and efficiently. Very knowledgeable and professional.... Näytä lisää

Saanut 4/5 tähteä

Very knowledgeable - diagnosed fault without having to visit. Appointment made to fit part, arrived promptly, part efficiently fitted and washer/dryer working fine. The only downside was the 8 week wa... Näytä lisää

Yrityksen tiedot

  1. Kodinkonekorjaaja

Yrityksen kirjoittama

Fast, Friendly, Reliable Service


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

220 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Speedy replacement of my fridge door hinges. Very efficient service from a friendly and personable guy. Would definitely recommend.

21. lokakuuta 2025
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. Problem with my dish washer after a bit of broken glass got lodged in the pump. Bit of a mare for Darren but happy to say it's up and running again. He did a great job. Would highly recommend this company

17. lokakuuta 2025
Saanut 5/5 tähteä

Great company and highly recommended

Great company and highly recommended. My tumble dryer was fixed quickly and efficiently as Darren had contacted me in advance and ordered the correct part needed to complete the repair quickly.

10. lokakuuta 2025
Saanut 1/5 tähteä

My washer/dryer was not working so i…

My washer/dryer was not working so i called this company who give me a quote to fix the issue ,the part was ordered and the guy came out to replace the part,i noticed when he was working on my machine instead of removing parts on the machine to replace the faulty item he was trying to pull the faulty part out and push the new part in,he was quite rude when i asked him about this and then told me not to watch him while he was working,anyway the machine worked after he left for about a week and then stopped working with the same fault,when i rang him he told me he could not offer me any more help even though he is supposed to give a 3 month warranty,i would not use this company again and would advise anyone considering using them to think carefully before proceeding.

14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Appliance Repairs Northeast-logo

Vastaus yritykseltä Appliance Repairs Northeast

Fake review! We have requested more information from you and you have failed to provide it. We have an electronic diary system and your name doesn’t appear anywhere in it for the last 5 years.

Also, worth noting, you are very vague when describing your fault and the part that was required to be replaced? Why is this? Surely you would know which part was being replaced? If not, if you have legitimately used my services you would have an electronic receipt emailed through to you which will name the part, part number and price of the part.

Saanut 1/5 tähteä

After sales service terrible freezer…

After sales service terrible freezer ice maker not working after he repaired it. Won't come back to see if the fault is the existing one

19. syyskuuta 2025
Appliance Repairs Northeast-logo

Vastaus yritykseltä Appliance Repairs Northeast

Thank you for taking the time to leave a review Linda. However, I must point out that your review is inaccurate in more than one way.

As you are advised when calling, all of our calls are recorded for monitoring purposes. I have listened to your first call when you called to book, which you state the freezer is leaking water from the door (10/09/2025) and we booked a visit for you for 15/09/2025.

When I attended your home it was clear to see from the first inspection that your ice tray had snapped and was hanging down which was causing the water that it was filling with (water being supplied to the ice maker) to overflow and in to the ice bucket before eventually leaking out of the delivery chute and down the door. This issue was shown to you and parts required to fix the water leak were discussed. At the time you also asked about your washing machine being repaired and because I had time that day I added it to your fridge freezer job in order to save you an additional callout.

We ordered an ice maker assembly for your fridge freezer and a door handle for your washing machine and returned on 19/09/2025 to repair both appliances.

On Friday 3rd October you called in at 09:57 and advised that your ice maker was not filling with water. I went through a few scenarios with you and tried to think of a way that this fault might be connected to the first fault where water was leaking when the ice maker was filling with water. During the conversation I advised that if it is related to the original fault then it would be classed as a recall and obviously there wouldn’t be a charge. However, if the fault is unrelated then unfortunately it is a different fault and therefore it could be chargeable.
During the conversation you also confirmed that it had been working great and producing loads of ice before you went on holiday. At this point I said that the only way we could move forward would be to inspect the appliance again, but from experience I couldn’t guarantee if the two faults were related which is when you asked if there would be a second callout charge.
At this point I did say that there might be but if there is any way that it’s connected to the first repair then of course there wouldn’t be an additional charge, but I was unable to rule that out without seeing it.
I also explained how the ice maker works and tried to reason with how the two issues may be related in a way to try and reassure you that I am invested in your issue.
As it stands you are still within your 3 month recall period and are welcome to have us call back out to recheck the appliance to see if the two faults are related. I always operate honestly, fairly and professionally with all customers and if you wish for me to come back and check the repair again you are more than welcome to give us a call.

We welcome all reviews but we would always expect that reviews are accurate, with this in mind I have emailed over to you the call recording from Friday 3rd October so that you can hear the full conversation which I hope will justify my lengthy response to your review.

Saanut 5/5 tähteä

Excellent communication and product knowledge

Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for.
He called at time stated and repaired dishwasher.
I was extremely impressed with Darren, and with his efficiency and product knowledge.
Would recommend this firm without hesitation!

24. syyskuuta 2025
Saanut 5/5 tähteä

1st rate service

1st rate service. Efficient &clear communication throughout & very reasonably priced. Washing machine good as new! Have already recommended.

3. syyskuuta 2025
Saanut 5/5 tähteä

Great Service

Great service. Repair carried out using parts that the technician had the good sense to obtain before attending. No need for second visit due to lack of parts!!

8. elokuuta 2025

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