Batterie hors service au bout d'un an et SAV inefficace Batterie commandée il y a un an, déjà totalement inutilisable. Le service client répond aux messages, mais complètement à côté de la p... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bon pour cinq étoiles ! la batterie s'est bien adaptée elle était bien préchargee. Merci à IRIS conseillère commerciale compétente et rassurante et je conseille vivement ce fournisseur car ce n'était... Näytä lisää
Yritys on vastannut
The customer service is easy to access. Their customer service via Facebook Messenger is easy to access and easy to talk to. The batteries I received from them are also always in full capacity.
Yritys on vastannut
BATERIA NB50BAT-6 - BOM PRODUTO. Fiz a compra em 24/06/2026 e chegou em 22/07/2026. vindo diretamente da china, representado no Brasil pelo site Brazilbateria.com.br, ao qual eu fiz contato pelo Fa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
High-quality batteries for laptops, vacuum cleaners, cameras, and medical devices, covering 900,000 models, shipped from global warehouses with fast delivery, 30-day money-back guarantee, and 1-year warranty.
Yhteystiedot
5650 Grace Pl,CA, 90022, Commerce, United States, 90022, Commerce, Yhdysvallat
- cs@aolstecell.com
- aolstecell.com
3,3
Keskitasoinen
174 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
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Still waiting on a refund after 20 days…
Still waiting on a refund after 20 days since I returned item! Would not use this company again.
Update: 16.04.2026
Nach langem Drängen habe ich meine Rückerstattung erhalten. Ich habe gestern, am 15.04.2026, eine Bewertung meiner Erfahrung mit Aolste auf Trustpilot abgegeben, und siehe da, die Rückerstattung war heute, am 16.04.2026, auf meinem Konto. Aolste hat mich angeschrieben und gebeten, meine Bewertung zurückzuziehen. Ich habe nicht die Absicht, meinen Kommentar zu löschen. Mir ist aufgefallen, dass ich nicht die Erste bin, die diese Erfahrung mit Aolste gemacht hat. Sie können bei diesem Unternehmen definitiv bessere Produkte finden. Der Kundenservice lässt sehr zu wünschen übrig.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay in processing your refund. The delay was due to an internal handover issue, and we take full responsibility for it. We absolutely accept your criticism and have already made the necessary improvements to prevent this from happening again.
Your refund is now processed, and we are working hard to ensure a smoother experience for all our customers in the future.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
AolsteCell Customer Support Team
Update:20.04.2026
Vielen Dank für Ihr Feedback.
Es tut uns sehr leid, dass sich Ihre Rückerstattung verzögert hat und dass Sie mit unserem Kundenservice eine enttäuschende Erfahrung gemacht haben. Wir verstehen Ihren Ärger und nehmen Ihre Kritik sehr ernst.
In Ihrem Fall kam es aufgrund eines internen Übergabeproblems zu einer Verzögerung bei der Bearbeitung der Rückerstattung. Dafür möchten wir uns ausdrücklich entschuldigen. Solche Abläufe entsprechen nicht unserem Anspruch an Service und Zuverlässigkeit.
Wir respektieren selbstverständlich Ihr Recht auf eine ehrliche Bewertung. Es war nicht unsere Absicht, Sie unangemessen zu beeinflussen. Ihr Feedback hilft uns dabei, bestehende Schwächen zu erkennen und unsere Prozesse zu verbessern.
Wir bedauern sehr, dass wir in diesem Fall keinen besseren Eindruck hinterlassen haben, und arbeiten bereits daran, ähnliche Probleme künftig zu vermeiden.
Mit freundlichen Grüßen
AolsteCell Kundenservice-Team
The battery did not work and they would…
The battery did not work and they would not refund it without sending them multiple videos.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your feedback. We understand your frustration, but please note that requesting videos is part of our standard refund process. This helps us assess the issue accurately and determine who should bear the shipping costs, as well as to verify whether the problem is related to product quality.
We ask for these videos to ensure a fair resolution and to help us improve our products. We appreciate your cooperation in this process, and we’ll continue to strive for better service.
If you have any further questions or concerns, feel free to reach out.
Thank you for your understanding.
Best regards,
AolsteCell Customer Support Team
After a long period with no contact…
After a long period with no contact from this company when I complained, they email me and offer me another battery at discount price as the ones they sold me were now out of warranty. Even though the first battery lasted only a few weeks and the second a few months. both had expanded cells and stopped charging. Don't think I'll accept this offer as it would be throwing good money after bad.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for sharing your feedback, and we apologize for the inconvenience you've experienced with our products. We understand your frustration, and we want to make things right.
Please reach out to us via our contact page at https://www.aolstecell.com/ContactUs.aspx
, and we will ensure to provide you with a satisfactory resolution. Your satisfaction is our top priority, and we're committed to resolving this issue for you.
We look forward to hearing from you soon.
Best regards,
AolsteCell Customer Support Team
Prezzi e tempi di consegna OK
Acquistata una batteria compatibile per un laptop MSI: dal seriale risultava identica a quella offerta da altri siti, ma con il miglior rapporto tra prezzo e tempi di consegna. Ordine effettuato il 4/3/2026, merce ricevuta il 10 marzo. Al momento la batteria funziona benissimo: speriamo che duri almeno un paio d'anni, ma non credo in ogni caso che questo dipenda dal negozio.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Gentile Cliente,
Grazie per la tua recensione!
Siamo felici che tu abbia trovato il miglior rapporto qualità-prezzo e tempi di consegna per la batteria compatibile per il tuo laptop MSI. Ci impegniamo sempre per offrire prodotti di qualità con un servizio rapido. Speriamo che la batteria duri a lungo e che tu sia soddisfatto dell'acquisto! Se dovessi avere bisogno di assistenza in futuro, siamo sempre a tua disposizione.
Cordiali saluti,
Team di Assistenza Clienti AolsteCell
The battery connects perfectly and…
The battery connects perfectly and charges normally. I’ve only used it for two weeks, so I’m not sure about its long-term quality yet. so far is good
3. maaliskuuta 2026
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your feedback! We're glad to hear that the battery is connecting perfectly and charging as expected. We understand your concern about its long-term quality, and we are committed to providing high-quality products. Thank you for your support, and we look forward to hearing more about your experience as you continue to use the product!
Best regards,
AolsteCell Customer Support Team
The battery shiped fast and arrived in…
The battery shiped fast and arrived in perfect package, Definitely going to order again
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your wonderful feedback! We're so glad to hear that your battery arrived quickly and in perfect condition. Your satisfaction is our priority, and we look forward to serving you again.
Best regards,
AolsteCell Customer Support Team
Vastaus yritykseltä AolsteCell
Cher(e) client(e),
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que la batterie fonctionne parfaitement et que vous êtes satisfait(e) de notre service. Votre soutien est une grande source de motivation pour nous ! Si vous avez des questions ou avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Nous sommes impatients de vous offrir encore plus de produits et services de qualité.
Profitez bien de votre batterie !
Cordialement,
L'équipe de support AolsteCell
Follow the instructions was easy
Follow the instructions was easy, and the two included screw drives were really useful. the battery fits perfectly, and my laptop now works like new !
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your positive feedback! We're so glad to hear that the installation was easy and that the battery fits perfectly. It's great to know your laptop is working like new again. If you need any further assistance, feel free to reach out! 😊
Best regards,
AolsteCell Customer Support Team
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE. 7 months ago I bought a replacement battery for my laptop. Just 7 months - wasn’t holding charge. I took it into get it checked out - the battery was swollen, and really soft - I was told in a short time it would have actually destroyed my laptop. Emailed back and forth, back and forth, back and forth, provided photos … their resolution was to replace the battery- are you kidding? You want me to give you a second chance to destroy my laptop- ahh- nope. Finally they told me they would refund half my money, because it was “outside the 6 months ago warranty “. I am so tired of inbuilt obsolescence- no coincidence that it’s just outside “warranty. “ Six months is not reasonable for the life of a battery. Buy from these people at your own (and your laptop’s) risk
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
We are really sorry for the trouble and frustration this has caused you. We totally understand how you feel, and we appreciate your feedback. Regarding the issue you mentioned, we did our best to offer a solution. We initially suggested either replacing the battery or offering a partial refund, but since the dispute was unsuccessful, we went ahead and processed a full refund as per your request.
We understand that battery life is critical, and we are committed to offering high-quality products. We will continue to improve and make sure this doesn’t happen again.
Thanks again for your feedback, and we hope your future experience with us is smoother. If you have any further issues, don’t hesitate to reach out.
Best regards,
AolsteCell Customer Support Team
Fit and runtime on this JET 60 battery…
Fit and runtime on this JET 60 battery seem just as good as the original. Price was right so I actually grabbed two to keep a backup fully charged.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your positive feedback! We're glad to hear that the JET 60 battery is performing just as well as the original. It's great that you got an extra one as a backup. We appreciate your support and recommendation!
Kind regards,
AolsteCell Customer Service Team
Ein übler Laden!
Ein übler Laden!
Bestellter Akku lädt nur auf ca.70%.
Wollte den Akku zurückschicken da ja nicht in Ordnung.
Ich müsste dies beweisen indem ich einen Akkuchecker herunterladen soll und Prüfdurchgänge durchführen, Bilder des Originalakku und des bestellten Akkus anhängen,einen Bericht über das Problem detailliert schildern und Lade/Enladevorgänge dokumentieren soll.
Der Akku kostet ca 50 Euro und für mich hat das Kalkül und Muster, der Kunde soll sich totlaufen und genervt aufgeben.
Ich vermute sogar, ständig nen Bot angemailt zu haben...die Antworten waren immer gleich/standardisiert.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Sehr geehrter Kunde,
es tut uns sehr leid, dass Sie eine unangenehme Erfahrung gemacht haben. Wir haben bereits eine vollständige Rückerstattung für Sie veranlasst. Was den Qualitätsprüfungsprozess betrifft, möchten wir darauf hinweisen, dass dies Teil unseres normalen Verfahrens ist, um sicherzustellen, dass alle Produkte unseren hohen Standards entsprechen. Wir verstehen, dass dies möglicherweise lästig war, und entschuldigen uns dafür. Wir schätzen Ihr Feedback und werden weiterhin an der Verbesserung unseres Services arbeiten.
Vielen Dank für Ihr Verständnis.
Mit freundlichen Grüßen,
AolsteCell Kunden-Team
Installation was smooth and the charge…
Installation was smooth and the charge is holding well so far. Too early to tell how long the battery will last but everything is fine for now.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
We're glad the installation went smoothly and that the charge is holding up well. It’s still early, but we’re confident it’ll serve you well. Don’t hesitate to reach out if you have any questions or need assistance in the future!
Kind regards,
AolsteCell Customer Service Team
DURATA BATTERIA PESSIMA, SITO ASSOLUTAMENTE DA EVITARE
Rispondo alla risposta di AolsteCell: il mio ordine era del novembre 2024, ma per problemi di compatibilità ho dovuto rispedire indietro la batteria ordinata (A MIE SPESE) e me ne hanno rispedito un'altra compatibile, che mi è arrivata a fine dicembre (e ho le prove di avvenuta consegna da parte del corriere, nel caso in cui AolsteCell volesse mettere in dubbio la mia buona fede) e che io ho montato nel laptop a gennaio 2025. Quindi la vita utile della batteria, come ho già scritto, è stata di un anno e un mese! Sempre come ho già scritto, non c'è stata una leggera diminuzione della durata, ma la batteria è diventata INSERVIBILE: appena si comincia a usare il laptop senza rete elettrica, la batteria scende a 0% e il PC si spegne! Infine, e ho già scritto pure questo, il mio uso del PC è stato normale e per nulla stressante e la batteria precedente era durata 4 anni, senza peraltro arrivare a questo livello di inutilità. Per quanto riguarda le loro opzioni per un nuovo acquisto, si sono limitati a offrirmi prima il 10 e poi il 15% di sconto, cosa che ovviamente ho rifiutato (mi sarei ritrovato probabilmente nella stessa situazione fra un altro anno). Ribadisco la mia indignazione e il mio vivo consiglio di stare alla larga da questo sito! Per prevenire ulteriori risposte inutili e false da parte dell'Azienda, fatte al solo scopo di dimostrarsi disponibili agli occhi di nuovi (sfortunati) clienti, aggiungo che loro sanno bene che prima di arrivare a scrivere queste recensioni negative, ho scritto loro numerose email per spiegare esattamente qual era la mia situazione e mi hanno anche risposto tempestivamente e cortesemente, ma alla fine mi hanno lasciato con una BATTERIA MORTA dopo appena un anno dalla ricezione e installazione! La motivazione che mi ha spinto a recensirli negativamente non è stata un accanimento nei loro confronti (anche se se lo meriterebbero), ma solo la volontà di informare bene i consumatori che leggono, prima che facciano un acquisto sconsiderato come ho fatto io. Per quanto mi riguarda, ormai ho fatto quello che avrei dovuto fare la volta precedente anziché comprare da AolsteCell via Italybatteria: ho comprato la batteria di ricambio dal sito del produttore del mio laptop.
Segue la mia recensione originale: La batteria che ho acquistato da loro per il mio Dell Inspiron 7506 2-IN-1 BLACK, pur essendo perfettamente compatibile con l'originale, è durata solo 1 anno e 1 mese: adesso il laptop si accende ma se stacco l'alimentatore, la batteria, da una carica del 100%, dura meno di 5 minuti e poi va a 0% (il PC si spegne) e devo ricaricarla. La diagnostica Dell lanciata sul laptop dice che la batteria è a fine vita. E' davvero indecente che una batteria duri così poco, il PC l'ho usato sempre in maniera del tutto normale, in ambienti casalinghi. La loro assistenza mi ha risposto che essendo passato più di un anno la garanzia è scaduta: DAVVERO VERGOGNOSO VENDERE BATTERIE DEL GENERE! Non comprerò mai più da loro e sconsiglio a tutti di farlo (pensate anche all'ambiente oltre al danno economico)!
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Gentile Andrea:
Grazie per il suo messaggio.
Abbiamo verificato il suo ordine ITB20241125221047096544, effettuato a novembre 2024.
Si prega di notare che la capacità della batteria e la durata complessiva sono strettamente correlate alle abitudini di utilizzo e alle condizioni operative. Fattori come la frequenza di ricarica, i cicli di scarica profonda, gli ambienti ad alta temperatura, l'uso continuo ad alta intensità e il collegamento prolungato alla presa elettrica influiscono sulla velocità con cui la capacità della batteria diminuisce nel tempo. Anche con un utilizzo normale, le batterie al litio si degradano naturalmente e gradualmente.
Poiché la batteria è stata utilizzata per più di un anno, la leggera diminuzione della capacità rientra nel normale intervallo di degradazione delle prestazioni per le batterie agli ioni di litio.
Saremo lieti di discutere con lei di possibili nuove opzioni di acquisto o sconti.
Grazie per la comprensione.
Cordiali saluti,
aolstecell.com Team
All good after two orders
Have ordered twice - once delivery was delayed but customer service was helpful. Other time the delivery was smooth.
Products seem to be good quality have been well packed. Will order again.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for sharing your experience with us and for placing two orders with AolsteCell.
We truly appreciate your understanding regarding the delayed delivery on one occasion, and we’re glad to hear that our customer service was able to assist you. It’s also great to know that your other order was delivered smoothly and that you’re satisfied with the product quality and packaging.
Your trust and willingness to order again mean a lot to us. We look forward to serving you in the future and continuing to provide reliable products and support.
Kind regards,
AolsteCell Customer Service Team
Terrible Battery
Terrible Battery, probably worked for less than 10 charges. Didn't use the computer for years. I tought I had a problem with my charging cable but it was the battery.
30. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your feedback and for bringing this to our attention.
Please note that laptop batteries may become damaged if they are not used for a long period. When a battery remains unused without charging for months or years, the internal cells can enter a deep discharge state, which may result in permanent failure.
You purchased this battery in April 2023, and the warranty period is 1 year. Since the battery is now beyond the warranty period and its performance has been affected by long-term disuse, we are unfortunately unable to provide a free replacement.
To help maintain battery health, we recommend charging the battery every 2–3 months if the device will not be in use for an extended period.
Thank you for your understanding. If you need assistance selecting a new battery or have any further questions, our team is always here to help.
Sincerely,
AolsteCell Customer Service Team
Battery does not fit for Dreame T20.
Battery does not fit for Dreame T20.
Display stays black. No LED sign. Return-Policy does not exist. They tried to avoid returns.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
We are very sorry that we were unable to satisfy you this time. We would like to clarify that we always act with honesty and responsibility, and we have never avoided any obligations. If there is indeed an issue with the battery, we kindly ask you to contact our customer service and provide relevant evidence (photos or a short video will be sufficient). Once a quality problem is confirmed, we will offer you a free replacement or a 100% refund.
Please contact us as soon as possible via email, Facebook, or WhatsApp. We will handle your case promptly and work to resolve the issue for you. Thank you for your understanding and cooperation — we believe that together, we can resolve this matter quickly and properly.
Sincerely,
AolsteCell Team
Support AolsteCell inexistant
Support AolsteCell inexistant : ils vous baladent avec des demandes absurdes pour éviter tout remboursement. Perte de temps garantie, aucun sérieux. À fuir.
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Bonjour,
Nous sommes sincèrement désolés pour la mauvaise expérience que vous avez rencontrée.
Notre équipe du service client vous a déjà contacté et suivra votre dossier jusqu’à sa résolution. Soyez assuré(e) que nous vous proposerons une solution satisfaisante — que ce soit un remplacement ou un remboursement, nous le traiterons avec la plus grande attention.
Merci pour votre compréhension et votre patience. Nous apprécions l’occasion d’améliorer notre service pour vous.
Cordialement,
Service Client AolsteCell
NEVER do business with this company
After purchasing and installing the battery, the inital first few months were fine. The battery worked as intended. However, after 10-11 months of little to no use, the battery faulted and no longer works.
Although they offer a 12 month warranty, Australian Consumer Law entitles all consumers who's products have suffered a major fault to a replacement or refund regardless of company policy.
Edit: They refuse to comply with Australian Consumer Law, by denying refunds beyond their stated period. They fail to understand that Australian Consumer Law applies IN ADDITION TO company warranties.
Despite quoting legislation and official government websites. I have received the same "it is not covered by our warranty" so a refund cannot be processed.
The support team (if there even is one) feels like youre speaking to a robot. And any questions left in the email do not get answered.
I would never advise anyone to buy anything from Aostlecell or its other websites, knowing how poor the quality of their batteries are or the absence of customer service.
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for taking the time to share your experience with us. We are sorry to hear that our product and service did not meet your expectations on this occasion.
After carefully reviewing your order details, we confirmed that your purchase was made in October 2024, and your request was submitted in November 2025. As the item is already beyond the 12-month warranty period, we are unfortunately unable to process a refund or replacement under the warranty policy.
Nevertheless, we still want to offer our support. For this reason, we have provided you with a special discount, allowing you to purchase a replacement battery at a reduced price if needed.
We truly understand your frustration, and we sincerely appreciate your feedback. Your comments are valuable to us and will help us continue improving our product quality and customer service.
If you have any further questions or require additional assistance, please feel free to contact us at any time. We remain committed to helping you in every way we can.
Sincerely,
AolsteCell Customer Support Team
Buon prodotto ma lenti con la consegna
Acquisto fatto il 30/10/2025 e arrivato il 26/11/2025 ben oltre gli 8-12 giorni lavorativi dichiarati dalla ditta.
22. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Gentile Cliente,
La ringraziamo per aver condiviso la sua esperienza e ci dispiace sinceramente per il disagio causato.
Si è trattato di un malinteso: l’e-mail che ha ricevuto era solo un promemoria che il pacco stava arrivando presso il punto di consegna locale, non una richiesta di andarlo a ritirare in un luogo sconosciuto. La preghiamo di stare tranquillo: abbiamo sempre seguito lo stato della spedizione e il suo ordine è ancora in transito verso di lei.
Riconosciamo che i tempi di consegna si sono allungati più del previsto e ci scusiamo profondamente per il ritardo.
Il nostro team di assistenza clienti l’ha già contattata direttamente e ci impegniamo a fornirle una soluzione che possa soddisfarla pienamente.
Grazie per la sua pazienza.
Cordiali saluti,
AolsteCell Customer Service Team
Reasonable price and fast delivery…
Reasonable price and fast delivery satisfied with the product
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AolsteCell
Dear Customer,
Thank you for your kind feedback!
We’re delighted to hear that you’re satisfied with the reasonable price, fast delivery, and the product itself. Your support means a lot to us, and we’re glad we could meet your expectations.
If you need any assistance in the future, please feel free to reach out.
Best regards,
AolsteCell Customer Service Team
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