Unbelievable I purchased product from Anolon. I paid through a third party(Zip),however I did not receive 3 item that I am paying for and Anolon will not reimburse me or send me the 3 items. Their cus... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
This is my second set of Analon cookware, having recieved the first set some 20+ years ago as a birthday present (keen cook). The only reason to replace is the creation of an outdoor kitchen where t... Näytä lisää
Yritys on vastannut
We bought our first set of Anolon pots with lids over 10 years ago. They have performed and lasted well although the surfaces are now starting to wear. So we decided to replace them and stay loyal to... Näytä lisää
Yritys on vastannut
Worst Customer Service ever Purchased set at Kohls Jan 2023. 4QT developed coating peeling/delamination. Filed claim Dec 2023, Analon responded Dec 22 with Claim #262425 and that I would be contace... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We're a professional gourmet brand, loved by chefs across the globe. If the kitchen is your happy place, then fill it with cookware that sparks serious joy. We bring out the best in our cookware so you can bring out the best on every plate, and have been perfecting our craft since 1984, when we developed the first hard-anodized, smooth-interior nonstick cookware. Since then, we've continued to innovate, honing & developing the technology that matches your passion for creating delicious culinary masterpieces. We know that culinary inspiration comes from both Grandmother and Instagram, that a menu can be minimalist, multicultural, modern—sometimes all three—and that great culinary experiences range from simple to seasonal to special. We know it's about the journey - not the destination. The art and act of cooking is nourishing in itself. And we exist to give you the inspiration and confidence to explore your craft, and experiment. As cooking, eating, and entertaining continue to nourish all of us, journey with us to find your happy place; extracting every last drop of joy along the way. "For keen cooks with a sense of style, these thick-based pans are outstanding, with heat distribution that puts most other pans sets to shame, and whose non-stick coating doesn't chip & lasts years." - The Independent
Yhteystiedot
Riverview Road, CH62 3RH, Bromborough, Yhdistynyt kuningaskunta
- 0151 482 8282
- support@meyeruk.com
- anolon.co.uk
2,8
Keskitasoinen
154 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent products.
31. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Good Afternoon Stephen, thank you for your feedback and it was highly appreciated! Customer satisfaction is always our top priority. If anything comes up with regards to the product, please don't hesitate to reach us. We'd be more than happy to assist. Many thanks, Consumer Care Team
Vastaus yritykseltä Anolon UK
Good Morning Graham, thank you for your feedback and it was highly appreciated! Customer satisfaction is always our top priority. If anything comes up with regards to the product, please don't hesitate to reach us. We'd be more than happy to assist. Many thanks, Consumer Care Team
Awesome Frying Pans
Awesome Frying Pans. Just buy them and use you will not regret it.
31. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Good Morning John, thank you for your feedback and it was highly appreciated! Customer satisfaction is always our top priority. If anything comes up with regards to the product, please don't hesitate to reach us. We'd be more than happy to assist. Many thanks, Consumer Care Team
Great service
Great service with speedy standard delivery, pan set looks and feels great and first use all looking good. As with any purchase only time will tell, first impressions are most positive.
30. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Good Afternoon Simon, thank you for your feedback and it was highly appreciated! Customer satisfaction is always our top priority. If anything comes up with regards to the product, please don't hesitate to reach us. We'd be more than happy to assist. Many thanks, Consumer Care Team
Efficient next day delivery.
26. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Good Afternoon, thank you for your feedback and it was highly appreciated! Customer satisfaction is always our top priority. If anything comes up with regards to the product, please don't hesitate to reach us. We'd be more than happy to assist. Many thanks, Consumer Care Team
Took too long!
Took too long and was delivered by an entitled Snowflake from Hermes 20 minutes after Herpes own website stated they didn't have it yet and over 24 hiours after I had cancelled the order!
18. joulukuuta 2021
Vastaus yritykseltä Anolon UK
I am sorry for the inconvenience caused by Hermes, I have followed this up for you. I am sorry we didn't cancel your order in time. The order was shipped when cancelation was requested which is why a delivery was attempted. I can now see this is on its way back to us therefore I have processed a refund and sent you an email confirming. Thanks - Consumer Care
Excellent Product
Excellent product. My previous set lasted 18 years. Only changed due to broken lids from being a clumsy man ;-). Really good value for money.
The product "does what it says on the tin :-)"
12. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Hi Paul, Wow, 18 years its great to hear they lasted so long, we are so happy you love our products! Thanks - Consumer Care
Items arrived very quickly and look…
Items arrived very quickly and look solidly made and durable. Great addition to my pots and pans.
Work and look great (Hard anodised Pro Series) even my son who is a head chef has admired them.
11. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Thank you for this wonderful review James! We are happy that you have received your order on time and we are thankful that you love your new pots and pans. Wishing you many years of happy cooking with them! - Consumer Care Team
Great pans but very poorly packaged and…
Great pans but very poorly packaged and then entrusted to Hermes and left outside in the rain without bothering to ring the doorbell - still better than their previous attempt at delivery - left out chucked on a flower bed at 9.00pm - also raining
6. joulukuuta 2021
Vastaus yritykseltä Anolon UK
Hello Tim. Thank you for your review. I'm so sorry for what happened to your pans this is not what we expect about our delivery service. We will make sure to improve our delivery service to meet your expectations. My apologies for the inconvenience that it has caused you. Regards, Consumer Care Team
I love these pans
I love these pans. The purchasing experience was easy and delivery went well. I have used my grill pan and love it.
27. marraskuuta 2021
Hugely disappointing
I'm not impressed by these pans given how much money I paid for them. The frying pans are particularly poor - apparently the non-stick is amazing; it isn't. Very average pan set (very odd sizes too) for way too much money. Hugely disappointed with them.
In response to Analon's response to my review: And how is that supposed to help me now? That you use feedback to improve future products isn't any use to me. I've already spent in excess of £700 on your products (bought additional to the pan set on original order). The frying pans are awful to use. Not very non-stick!
26. marraskuuta 2021
Vastaus yritykseltä Anolon UK
Hello. Thank you for your review. We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. I'm really sorry to hear your disappointment with our pans. We will make sure to improve our products to meet your expectations. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team
Fantastic pans made from sturdy…
Fantastic pans made from sturdy material and totally non-stick. Really happy with my purchase!
22. marraskuuta 2021
Replacing our Professional Range after 10 Years
We bought our first set of Anolon pots with lids over 10 years ago. They have performed and lasted well although the surfaces are now starting to wear. So we decided to replace them and stay loyal to the Anolon brand. But we are a little disappointed that the new ones are not as thick and consequently heavy as our originals so the feel of a professional pan just isn't there any longer. Also the handles are thinner and the edges a big rougher at the tips. The Professional range no longer has a saute pan which is disappointing.
20. marraskuuta 2021
Vastaus yritykseltä Anolon UK
Thank you for your review Alistair. I'm really sorry if our new products is lighter than our older cookware. My apologies as well that our Professional sauté pan has been discontinued. It is always unfortunate when this happens. We have a comprehensive product programme which monitors trends and sales etc. and also run focus groups. This means that we do sometimes make the decision to discontinue a range to bring in another selection of products. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team
Great product delivered quickly and…
Great product delivered quickly and efficiently.
14. marraskuuta 2021
Great saucepans
Great saucepans, non-stick and easy wash up.
The best ones I used so far.
12. marraskuuta 2021
Vastaus yritykseltä Anolon UK
Thank you for your review Daria. Thanks for sharing your experience regards with using our saucepans. Wishing you many years of happy cooking with them! - Consumer Care Team
Poor service
Packaged arrived late and not by the date listed on the website. Furthermore the package arrived in a damaged and dirty box. Very disappointed from a company who claims to be highly professional.
10. marraskuuta 2021
Vastaus yritykseltä Anolon UK
Hello Anna. Thank you for your review. We are really sorry for what happened to your order. We have sent you an email to assist you. I know how frustrating this must be and we certainly did not intend to cause any unnecessary inconvenience. Regards, Consumer Care Team
Vastaus yritykseltä Anolon UK
Thank you for the 5 star review Elisabeth. We are happy that you are delighted with our products. Thanks! - Consumer Care Team
Perfect just what I asked for and a…
Perfect just what I asked for and a speedy delivery - thanks.
4. marraskuuta 2021
Vastaus yritykseltä Anolon UK
We are grateful to hear that you've received your item on time. Thank you for this review J Vincent. - Consumer Care Team
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