Das Hundebett war viel zu hart. Das Produkt entsprach überhaupt nicht den Erwartungen, weshalb ich es zurückgeschickt habe. Achtung Versandkosten werden nicht erstattet! Unternehmen weigert sich d... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Das Hundebett war viel zu hart. Das Produkt entsprach überhaupt nicht den Erwartungen, weshalb ich es zurückgeschickt habe. Achtung Versandkosten werden nicht erstattet! Unternehmen weigert sich d... Näytä lisää
Yritys on vastannut
Meine drei Windhunde lieben diese Betten. Sie liegen gut isoliert, bequem und erhöht um stets alles um sie herum im Auge zu haben. Die Betten sind sehr wertig und langlebig verarbeitet und in ihrer Ha... Näytä lisää
Yritys on vastannut
I discovered Ambient Lounge while on the hunt for a cozy chair for an awkward sized small room. I was a bit sceptical to buy furniture with bean bag beads (for various reasons) but after talking to l... Näytä lisää
Ambient lounge were great to deal with - hats off to Chelsea for her customer service. Got a pair of outdoor Sunbrella fabric Butterfly Sofas (then bought ottomans afterwards). They took their time ex... Näytä lisää
Yritys on vastannut
Initially launched in the UK and Australia in 2004 - Ambient Lounge® is now a global brand sold in most developed countries; and focused on industry leadership and continual ground-breaking innovation. Industry leaders agree that Ambient Lounge® bean bags are a paradigm shift in the evolution of bean bags; creating a style used in high profile projects for designer clubs, cafes, penthouses, cinemas and luxury apartments - as well as student dorms and Air BnB housing.
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Meine drei Windhunde lieben diese Betten. Sie liegen gut isoliert, bequem und erhöht um stets alles um sie herum im Auge zu haben. Die Betten sind sehr wertig und langlebig verarbeitet und in ihrer Handhabung & Pflege benutzerfreundlich durchdacht. Ich habe bisher nichts Besseres gefunden. Die Betten sind inzwischen 4 Jahre alt und nur der auswechselbare obere Bezugsstoff zeigt nach mehrmaligem Waschen inzwischen leichte Abnutzungserscheinungen.

Vastaus yritykseltä Ambient Lounge EU
Gerne schreibe ich eine positive Bewertung über das Ambient Lounge Hunde-Bett in mittlerer Größe.
Dieses Bett ist wirklich großartig und ich bin begeistert von der Qualität und dem Design. Das Material fühlt sich sehr weich und gemütlich an, sodass sich mein Hund sofort wohl darin fühlt. Der Bezug ist leicht abnehmbar und waschbar, was sehr praktisch ist.

Vastaus yritykseltä Ambient Lounge EU
I am so pleased with my loungers. They are gorgeous and super comfy. They are such a big hit in my home, I never get to sit on them. My children have claimed them for watching movies and gaming. Everyone that comes to our home asks where they are from. I can’t wait to use them in the garden. Great buy!

Vastaus yritykseltä Ambient Lounge EU
this is a bad company for customer service. the low life clowns that they use as a courier dpd are even worse. I have waited 3 days and no delivery although it is promised. I am going to take legal advice soonest.
I bought the L shaped sofa ambient lounge claim it was completely my order and not made up from cancelled orders or returns I disagree all components with different shapes and sizes and it looks like a dogs breakfast nothing like what is shown on there website. It’s lumpy bumpy and the most uncomfortable thing to sit on if you try lying down on it is uneven. So between poor customer service plus misleading information on website about comfort design. I have had to cancel all visitors as I would be ashamed to have any visitors attempt to sit on this nasty piece if furniture that I regret deeply in buying false advertising on comfort made to order not in my case.
If this was tested prior to being dispatched there is no way the a reputable company would have allowed the sofa to be dispatched in this way.
The company have removed any way to write comments on both Facebook and Instagram plus members of their own staff have written reviews here on trust pilot which I find rather alarming.
Update 22nd July 2023 They have refused point blank to communicate with me blocked me on Instagram and Facebook they are not a company to be trusted as I have pointed out to them .
UNDER the CONSUMER RIGHTS ACT 2015 which they have violated by not responding or rectifying my issues as the sofa was not as described or fit for purpose they sent me filling to resolve the issues - sign of guilt of failure at there end to sending out damaged items 2 inner sections with holes in no wonder it is not comfortable I am pursuing them via legal means so as well as value of item compensation and legal fees will also apply, so my advice is do not shop with them.
I am in love with my ambient lounge sofa. i ordered a luscious grey mod 6 with their new soluxe filling for my cinema room and it looks amazing! i am so happy with the quality of the fabric and it is a beautiful shape. The best thing about it is you can easily unzip and move around as it is so lightweight! ( Great when sibling don't like each other)
Thanks so much to Sonal for great customer service and helping me choose this product.

Vastaus yritykseltä Ambient Lounge EU
I love my ambient lounge bean bags! I have Butterfly Sofas in Sakura Pink and Crimson Vibe in 3yrs now but still look great up til' now! Great fabric! The indoor butterfly sofa really perfect on my bedroom and the outdoor one really nice on my Garden! Great customer service too. Will highly recommend this brand!

Vastaus yritykseltä Ambient Lounge EU
Ambient lounge were great to deal with - hats off to Chelsea for her customer service. Got a pair of outdoor Sunbrella fabric Butterfly Sofas (then bought ottomans afterwards). They took their time explaining how to clean and that i can leave outside. They also got them pre-filled for me because i didn't want to fill them myself. Have been brilliant (my neighbors also ended up getting some)

Vastaus yritykseltä Ambient Lounge EU
I have had this dog bed just under 2 year when the first cover zip broke xxl dog bed and now the second cover zip has broken. It was bought for my hard working assistance dog. The company have decided either I have broken the zip or my assistance dog has chewed it and offered a poor 20 % off another bed cover why would I want 20 % a cover that won’t last, these beds a aren’t cheap and I would expect it to last. Stay away and buy from someone else Custer service is diabolical!

Vastaus yritykseltä Ambient Lounge EU
Got two large cappuccino dog beds for my golden retriever & Australian shep.
They love them! Cozy and easy to clean. Would recommend

Vastaus yritykseltä Ambient Lounge EU
Thought I had found the perfect bed for my dog, but which was unfortunately out of stock. So I called to find out when it was likely to be available and was told to email the address on the website.
OK. Did that.
Three days later, no response. Called up and was again told to email in.
I didn't bother
If its this hard to try to SPEND money with them, I can only imagine what aftercare is like. Oh wait! I don't... just need to read the other reviews for this company.
The business should at the very least train their staff to
1. Call potential customers back and
2. Cross or Upsell if what the customer wants isn't available!
So basic.

Vastaus yritykseltä Ambient Lounge EU
Ein unfassbarer freundlicher Lieferant.
Oberstes Gebot ist der Kundenservice dass durfte ich bei Fragen vor dem Kauf wie auch bei kulanten Rückabwicklungen erfahren

Vastaus yritykseltä Ambient Lounge EU
Ich habe ein Hundebett für meinen labrador Welpen bestellt,nach einigen Fehlkauf habe ich endlich ein Bett was meinem Sonnenschein liebt und ich sehr zufrieden bin.Der Kundenservice ist 1A ich persönlich habe noch nie so eine nette kompetente schnelle Beratung und Hilfestellung erleben dürfen Deshalb ein riesengroßes Dankeschön...ich empfehle jedem Hundebesitzer sich die Hundebetten mal anzuschauen oder zu bestellen Top Betten

Vastaus yritykseltä Ambient Lounge EU
Das Hundebett war viel zu hart. Das Produkt entsprach überhaupt nicht den Erwartungen, weshalb ich es zurückgeschickt habe.
Achtung Versandkosten werden nicht erstattet! Unternehmen weigert sich die Hinsendekosten bei Widerruf zu erstatten, weil es kein deutsches Unternehmen ist.
Nie wieder werde ich dort bestellen!
PS: Patzige Antworten gibt's übrigens inklusive!

Vastaus yritykseltä Ambient Lounge EU
Super nette Beratung!! Würde in der angegebenen Zeit geliefert. Super Verarbeitung und Qualität, einfach zu befüllen. Ich habe 4 Betten für meine 4 Ridgebacks und sie lieben es..
Werde noch 2 kaufen...
Kann Ambiente Lounge sehr empfehlen
Dominic chyle
Ridge-Stuff®

Vastaus yritykseltä Ambient Lounge EU
Purchased an Acoustic sofa and matching ottoman about 2 years ago from Ambient Lounge and I am so please to say they still look amazing from the first day I received them. Easy to fill and assemble.

Vastaus yritykseltä Ambient Lounge EU
Received my dog bed order after 3 working days filled already which is very nice! My pooch loves it so much as it's uber soft. I envy him! The staff is very nice. She recommended me the best fabric cover option and suitable bed size for my dog. Great customer service! I recommended it to my friend and he just placed an order too! Very satisfied customer here

Vastaus yritykseltä Ambient Lounge EU
This company has the worst customer service. They agreed to partner with us as an influencer and we asked for a medium pet bed for our small dogs. They said ok and then sent us a large pet bed. I asked if this was an accident and they said no and refused to send me the medium size we agreed on. Then they said they wanted to end the partnership and take The bed back. After I asked again to exchange it, they blocked me on Instagram. They didn’t listen to the size I asked for and decided on their own.
I loved the 2 Acoustic Sofa chairs. For the first year and a half they were extremely comfortable. But after 2 years the fabric is pilling very badly, and despite refilling, the chairs are losing their shape and have lost the ability to stay upright. The backs roll backward like a recliner and there is no way to make them comfortable. So disappointing.
Just received my order and have mixed feelings about it. Overall I think the quality is good and found the fill system pretty straightforward. One zipper wasn’t quite perfect so was a little messy but not bad at all. My biggest issue thus far is the comfort, or lack there of. Initially, I filled to capacity and it’s just too firm like laying on concrete. So I took some beads out and then it was too lumpy and didn’t hold any form. I can’t seem to get it filled so that it’s comfortable and still holds its shape. That’s disappointing. Maybe a memory foam filled lounger would have been better. My kids seem to like them so won’t go unused.
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