Very tasty savoury and sweet items, as I know from buying them years ago. I stopped mainly because I couldn't find out what the ingredients are, and since I'm gluten intolerant I couldn't take the ri... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Well u delivered on time and got one delivery I got a email confirmation for the second one there was no email both delivered on same day to different addresses So I ended up emailing you to see if u... Näytä lisää
I bought four types of mithai from Ambala Rochdale today. Against all expectations, all were terrible tasting and seemed to be stale. It was embarrassing as they were given as a gift. It’s totally ex... Näytä lisää
Yritys on vastannut
The online ordering is good. The website shows lots of choice. The product is excellent and very tasty. I have given 4 stars because did delivery lets the company down in some areas. The order in Norf... Näytä lisää
Yritys on vastannut
3,9
Hyvä
461 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 34 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product great experience great…
Great product great experience great service
28. huhtikuuta 2026
Baby boy celebration box
Purchased the 20 piece baby boy celebration box online for a colleague of mine. The description clearly states a selection of different sweets in the box, but when the box was opened we found 20 pieces of the exact same sweet! Contacted Ambala via email and I am still waiting for a reply 5 days later. Disappointing experience and poor customer service.
28. huhtikuuta 2026
Vastaus yritykseltä Ambala
Thank you for your feedback. We are sorry to hear that the Baby Boy Celebration Box did not meet your expectations.
We understand your disappointment regarding the assortment of sweets received and the delay in receiving a response to your enquiry. Your feedback has been shared with the relevant team for review.
We sincerely apologise for the inconvenience caused and appreciate you bringing this matter to our attention.
Ambala has always been the only place I…
Ambala has always been the only place I and my family buy mithai from ever since I was a child. I last had some mithai from there a week or so after Cake Box had taken over and it still had that same distinct Ambala taste and quality. However, my husband bought some today and to say we're disappointed is an understatement. The taste of the ladoo, balushai is very dry and bland, that distinct Ambala taste has gone, it tastes chrap, I'm so disappointed, I won't be ordering from here again
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ambala
Dear Noreen,
Thank you for taking the time to share your feedback.
We are extremely sorry to hear about your recent experience and that the products did not meet the expectations you previously had from Ambala. We understand how disappointing this must feel, especially given your long-standing loyalty.
Your comments regarding the taste and quality have been noted and will be shared with the relevant team for review.
We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Cake Box Customer Support
The product taste in the packet I…
The product taste in the packet I opened has changed dramatically - the peanuts were over over cooked and it did not taste like it usually does
Updating after receiving response. I bought three packets, I threw the first one away and opened another - it’s the same.
27. huhtikuuta 2026
Vastaus yritykseltä Ambala
Hi Mandy,
Thank you for your feedback.
We’re sorry to hear that the product did not meet your expectations on this occasion, particularly with the change in taste and texture you described. This is not the standard we aim to deliver, and we understand how disappointing this must have been.
We truly appreciate you taking the time to bring this to our attention, as customer feedback is important in helping us maintain and improve our quality.
Thank you again for sharing your experience
Warm regards,
Team Cake Box
Loved everything but why can’t I order…
Loved everything but why can’t I order to your cake box stores for free or why aren’t you selling more then one box at the store.
22. huhtikuuta 2026
Vastaus yritykseltä Ambala
Dear Omm,
Thank you for your feedback.
We’re really sorry for any inconvenience you’ve experienced with ordering and availability in store. We understand how this can be frustrating, and we appreciate you taking the time to share your thoughts with us.
We’ve passed your comments on to the relevant team for review.
Kind regards,
Cake Box Customer Support
Don’t go to cakebox/ambala Galsgow
I rearly review for any place I visit. But I feel like to share my experience for cakebox/ambala Sweet in Glasgow.
Sweets and cakes were stale. I will never go again .
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ambala
Thank you for your feedback. We are sorry to hear that the sweets and cakes did not meet your expectations.
Providing high-quality products is very important to us, and we are disappointed to learn about your experience. Your feedback has been shared with the relevant team for review.
We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your feedback with us.
I found a plastic band in one of the…
I found a plastic band in one of the mithai, I had ordered baby girl mithai boxes and gave to people, one of my friends found plastic in the pera
17. huhtikuuta 2026
Vastaus yritykseltä Ambala
Thank you for bringing this to our attention. We are very sorry to hear about your experience and understand your concerns.
Food quality and safety are extremely important to us. We have shared your feedback with the relevant team for urgent investigation and review. A member of our customer service team will be in touch with you regarding this matter.
We sincerely apologise for the inconvenience caused.
The Kala jamna unfortunately were…
The Kala jamna unfortunately were dry,there was no syrup in the containers.
23. huhtikuuta 2026
Taxi driver up here in Newcastle…
Taxi driver up here in Newcastle recommended you - I know I can get similar sweets on Stanhope Street - thought I'd give Ambala a try - loved your barfi and galub jaman mix - thank you
22. huhtikuuta 2026
The product is beautiful
The product is beautiful, the shop is clean and inviting. The staff are very helpful and friendly. Only thing letting you down is your online ordering. It may have been a glitch/one off but nail that and Ambala will always get 5 stars ftom me!
14. huhtikuuta 2026
Excellent writing hundred percent
13. huhtikuuta 2026
No show!
Ordered sweets for a party of 60 ppl 2 days before the party! Ordered 6 weeks before the party. No sign of the sweets or ambala staff! Called to complain and they refunded the money and sent me sweets! That’s me and 60 other ppl not ordering from ambala anymore!
10. huhtikuuta 2026
Products taste stale and awful
Product Habshi Halwa was stale and some of the savoury products were not the same flavour or texture I had to bin a bag of Chevda as it left an awful taste after eating a couple of teaspoons. Very disappointing the brand name was offering much better quality before take over
10. huhtikuuta 2026
Vastaus yritykseltä Ambala
Dear Zafar Syed,
Thank you for your feedback, and we are very sorry to hear about your experience.
We sincerely apologise that the products you received did not meet the expected quality and that they tasted stale and unpleasant. This is not the standard we aim to provide.
We will share your feedback with the store for review and necessary improvements.
Thank you for bringing this to our attention.
Kind regards,
Cake Box Customer Support
Tasty
The quality was very good as always. The food was packaged very well. Delivery was received on the day I requested. All in all a good experience.
10. huhtikuuta 2026
Great
Always love classic ambala mithai and their home delivery service was actually really good considering they don’t have a local store close to me anymore
9. huhtikuuta 2026
Amazing service & Fresh Mithai…
Amazing service & Fresh Mithai delivered so promptly.
Great customer service they even phoned to confirm details of my order.
Ordered twice already & will recommend & order again soon 👍🏻
15. huhtikuuta 2026
Very good.sweets are nicely packed
Very good.sweets are nicely packed. It is very nice
15. huhtikuuta 2026
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