Great delivery service provided by Miro and Michal from ASB deliver service. Kept me updated though out the journey,arrived on time-highly recommended, pannels looks lovely.Thank you very much !!!
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Katso, mitä arvostelun kirjoittajat sanovat
Outstanding Company Despite receiving faulty dining chairs I have nothing negative to say about Aluxo. The customer service I received from Kirk has been absolutely outstanding, which is a very rare... Näytä lisää
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Extremely happy with the bar stools I purchased. Good quality. Spoke to Aluxo and they were really helpful in providing an answer to my delivery questions as I didn’t want the items delivered wh... Näytä lisää
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I ordered the product on the 25th of July and had ir delivered on the 5th of August. The outer box was heavily scored and when opening it had created a hole through the product which hopefully I... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Aluxo brings together trend-led design, premium quality furnishings, and high-level customer service to deliver statement furniture and investment pieces that will last.
Yhteystiedot
32 Albury Drive, OL12 7SX, Rochdale, Yhdistynyt kuningaskunta
- hello@aluxo.co.uk
- aluxo.co.uk
4,6
Erinomainen
233 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 35 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good delivery and customer service…
Very good delivery and customer service .
29. toukokuuta 2026
Vastaus yritykseltä Aluxo
Thank you for your kind feedback, Peter! We’re delighted to hear that you were happy with both the delivery and our customer service.
We really appreciate your patience while we worked through the issues to make sure everything was right for you in the end.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Vastaus yritykseltä Aluxo
Thank you for your feedback! We’re delighted to hear that your Dining Chair was handled with care during delivery and arrived safely. We hope you’re enjoying your new chair and its stylish addition to your home.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Excellent customer service
Very pleased with my garden furniture. Arrived quickly and efficiently thank you
26. toukokuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Adele! We’re delighted to hear that you’re pleased with your garden lounge set and that it arrived quickly and efficiently. It’s also wonderful to know that our customer service team helped make your experience a positive one.
We hope you enjoy your new outdoor furniture for many seasons to come!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Products are even nicer in real life
Products are even nicer in real life, delivery and customer service was excellent and they arrived promptly.
11. toukokuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Lucy! We’re delighted to hear that your Garden Lounge Set looks even better in real life and that you were happy with both the delivery and customer service experience.
We hope you enjoy relaxing outdoors with your new set for many seasons to come 😊
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Acoustic panels from Aluxo…
Ordered some acoustic panels from Aluxo after comparing a few different sites, and I thought both the look and price were really competitive. I ordered almost exactly what I needed but was a little concerned about potential damage during delivery.
I sent an email beforehand and Kirk responded quickly, reassuring me that extra care would be taken with the packaging. The panels actually arrived sooner than expected, in perfect condition, and the quality exceeded expectations.
Really pleased with both the product and the customer service — I would definitely shop there again. Thank you!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you so much for your thoughtful feedback, Hrushi! We’re delighted to hear that your Acoustic Wall Panels exceeded expectations and arrived safely and sooner than expected.
We completely understand your concerns regarding delivery, so we’re really pleased that our team was able to reassure you and ensure extra care was taken with the packaging. It’s fantastic to know both the product quality and CS left such a positive impression.
We truly appreciate your support and look forward to welcoming you back again in the future!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Great table and chairs we love them
Great table and chairs we love them. Customer service was great too when we needed them. Very quick and efficient! Thank you.
27. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Katie! We’re delighted to hear that you love your Marble Dining Set and that our customer service team was able to help quickly and efficiently when needed.
We’re sorry again for the mix-up with one set of the chair legs, but we’re pleased everything was resolved smoothly for you in the end.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Just ordered a sample which I loved
Just ordered a sample which I loved. Now would like to see sofa before ordering
10. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you for your lovely feedback, Christine! We’re so pleased to hear that you loved the sample, and we completely understand wanting to see the Tribeca sofa in person before making your final decision.
The Tribeca family is ready and waiting to welcome you 😊 If you have any questions in the meantime, our team will always be happy to help.
Brilliant company to deal with from…
Brilliant company to deal with from start to finish. My sofas were delivered a week after I placed my order. Delivered and assembled with care and packaging removed. My 2 boucle sofas in steel grey are beautiful quality. Firm but very comfortable. I couldn’t stand fluffing the feather cushions constantly from my old sofa, these are perfect. Still wide enough to kip on, very stylish and appear to be very hard wearing. 100% recommend.
24. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your amazing feedback, Shubidoo! We’re delighted to hear that your Sofa set have exceeded your expectations. It’s fantastic to know you’re enjoying the comfort, style, and practicality — especially the supportive cushions without the constant fluffing!
We’re also pleased that the delivery and assembly process went smoothly and that our team took great care throughout. Thank you again for your recommendation and support — your new setup sounds absolutely stunning.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Marble Coffee Table
Item in perfect condition as it was very well packaged. Excellent delivery service.
Instruction leaflet very poor though. Overall quality of product very good.
20. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you for your feedback, James! We’re delighted to hear that your Orvar Marble Coffee Table arrived in perfect condition and that you were happy with the packaging, delivery service, and overall quality of the product.
We also appreciate your comments regarding the instruction leaflet and will certainly take this on board for future improvements. In the meantime, if you ever need any further assembly guidance or support, please don’t hesitate to contact our team — we’re always happy to help.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Very reasonable price for good quality…
Very reasonable price for good quality sofas, fast delivery times.
27. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Vicky! We’re delighted to hear that you’re happy with the quality and value of your Harlem 3-Seater and Armchair, and that delivery was nice and quick too.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Vastaus yritykseltä Aluxo
Thank you for your lovely feedback, Agnes! We’re delighted to hear that you’re happy with the beautiful, high-quality finish of your Panelux™ Pro Wall Panels.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Excellent quality
Excellent quality panels and fabulous customer service would definitely recommend
24. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your wonderful feedback, Julia! We’re delighted to hear that you’re happy with the quality of your Panelux™ Pro Wall Panels and that you had a great experience with our customer service team. We really appreciate your recommendation!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Amazing product!
Ordered the lounge set and it has completely elevated our garden. Chairs are really comfortable and the table looks high quality! Definitely worth the investment. I’ll be clearing up the yard ready to order the matching parasol next. Thank u, Aluxo x
9. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, HY!
We’re delighted to hear that your lounge set has elevated your garden — that’s exactly the kind of transformation we love to see. It’s great to know you’re enjoying the comfort of the chairs and the quality of the table.
We’ll be excited to see your space once it’s all set up with the matching parasol too 😊 Thank you again for your support!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Excellent Service
Fantastic experience with the sofa company! The quality of the sofa is outstanding comfortable, stylish, and exactly as described. From ordering to delivery, everything was smooth and well-organized. The delivery team was punctual, professional, and handled the sofa with great care.
Really impressed with both the product and the service. Highly recommend this company to anyone looking for quality furniture!
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you so much for your wonderful feedback, Ahmad! We’re delighted to hear that you’re enjoying your sofa and that it’s both comfortable and stylish, just as expected. It’s also great to know the whole process from ordering to delivery was smooth, and that our delivery team took great care of everything for you — especially during the busy holiday period.
A warm welcome to the Tribeca family, and we really appreciate your recommendation!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Very good product and very good…
Very good product and very good costumer service i recommend 👌
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with both the product and our customer service, and we really appreciate your recommendation 😊
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Quality product
Aluxo products are high‑quality, well‑made, and reliable. Great value and excellent customer service. Highly recommended.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you so much for your kind feedback, Antonio! We’re delighted to hear that you continue to find our products high-quality, well-made, and great value — and we really appreciate your continued support with your recent parasol order 😊
It’s also wonderful to know you’re happy with both the product and our customer service team.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Beautiful product and fast delivery
Beautiful product and fast delivery. Highly recommend.
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Daniel! We’re delighted to hear you’re happy with the product and that delivery was fast. It’s great to know you’d highly recommend us.
Thank you for choosing our garden dining set — we really appreciate your support!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Fast delivery
Best experience we ever had, easy to order fair price, fast delivery and beautiful sofa
High recommend
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Alex! We’re delighted to hear you had such a great experience with us — from easy ordering and fair pricing to fast delivery and your beautiful sofa 😊
Our standard courier timeframe is 5–10 days, but occasionally deliveries can arrive sooner depending on the route and scheduling, so we’re glad yours reached you quickly!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Amazing mirror x beautiful and happily…
Amazing mirror x beautiful and happily on our wall
20. huhtikuuta 2026
Vastaus yritykseltä Aluxo
Thank you so much for your lovely feedback, Michelle! We’re really pleased to hear that your mirror is now beautifully in place on your wall and that you’re happy with it 😊
We truly appreciate your support and kind words.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
£6.50 for a smaller than average sample
£6.50 for a smaller than average wall panel sample thrown in a jiffy bag. I thought it was a selection pack at that price (as indicated by the title), the product details are misleading and should be referred to trading standards but not sure I can be bothered. Other companies deliver impressively presented box packs, so this company seems to be aiming for the bottom market. Product was also lower quality when compared to other companies.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Thank you for your review, Jonathan. We’re disappointed to read your comments, and we’d like to clarify the facts for transparency.
The listing clearly states the dimensions (15 x 12 x 1.3 cm) and that the purchase includes 1x panel sample. This information is visible prior to checkout, alongside all available finishes and options.
In terms of pricing, our samples are individually cut by hand from full-sized panels (retail value up to £199) to allow customers to properly assess the material and finish. The sample price (£2.99) reflects this process, while the delivery fee (£3.49) does not fully cover our actual postage cost sending to your address. Each item is carefully packed in a Protective Padded Mailer to ensure safe delivery.
We also note that shortly before leaving this review, you requested an additional sample in a different finish. Unfortunately, that option is currently out of stock due to high demand, and we’re unable to supply unavailable items.
We stand by the accuracy of our product descriptions and the quality of our panels. We supply a large number of customers each month, and feedback on our samples is overwhelmingly positive.
If the sample is not suitable for your needs, you are welcome to return it, and we will be happy to arrange a refund.
Aluxo Team
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