ALOGIC Arvostelua 

Alogic were responsive to my questions online and product was sent quickly.

The support I received to help problem solve was made easy with well designed instructions and when that didn't work I got a call when that didn't work the hardware was replaced and it was done quickly and arrived today and I'm now back up and working. Get support team.

I recently purchased the ALOGIC Clarity 27” UHD 4K Monitor and I must say, I am extremely satisfied. The monitor arrived in just 3 days (to Paris) and was very well packaged. The quality of the screen is excellent and it was easy to assemble. It works perfectly with my Mac Mini M2, and the price is very reasonable compared to Apple's equivalent. The colors are stunning, making it a joy to use. Additionally, the customer support is very responsive to all my questions, which is perfect.

I highly recommend this monitor and would definitely buy it again!

imgur: kCNlFwo.jpeg

Der Monitor überzeugt mit seiner Leistung, jedoch enttäuscht der Kundenservice. Der Monitorständer hält den Monitor schief, obwohl ich vorher angefragt hatte, ob dies mit dem Ständer funktioniert. Die einzige Lösung, die mir von alogic angeboten wurde, ist die Rücksendung des gesamten Produkts für einen kompletten Austausch. Dies verstehe ich nicht, da ich mehrfach betont habe, dass ich zunächst nur den Ständer austauschen möchte und, falls das nicht funktioniert, den Monitor zurücksenden würde. Da ich den Monitor beruflich nutze, erwarte ich, dass mir zuerst der Ersatz geschickt wird, um nicht tagelang ohne Monitor arbeiten zu müssen.

Nach einer 2-Sterne Bewertung hat der Support endlich angefangen nachzudenken. Wir haben, wie von mir angefordert, nur den Ständer ausgetauscht und mein Problem wurde gelöst. Der Monitor steht jetzt gerade. Der Support wollte beides austauschen. Jetzt funktioniert alles.

I knew I didn't need the product before it even arrived, and it was too late to cancel shipping. Their website doesn't explain how to return an item so I emailed them. They asked a few questions (like what was the condition of the item) and have now ignored my emails for two weeks. It's an unopened product where I'm willing to pay shipping to return it. This is unacceptable.

Great products and fantastic support. 10/10.

Having spent 6 years with Apple's 27" Retina, I wanted something bigger, but without the eye-watering cost of the Pro XDR. After months of reading/watching reviews of all the other options, I finally opted for Alogic's 32" Clarity.

For the price, you can't knock it all. Superb stand which is heavy, beautifully constructed and adaptable, large glossy screen and great performance. As other's have stated, it's a little 'hissy' if you are in a silent room and the screen performance is nowhere near Apple's Retina, but it is a 7th of the price, and that I can most definitely live with!

It does take some configuring to get the screen to where I need it for professional purposes, and the control buttons can be a bit of a faff at times, but once done, it really is a decent monitor for the price and I'm unsure why more people are not singing it's praises?

really good costumer service, had my cash back in a few days. Everything worked perfectly! 100% recommended.

Extremely professional and responsive Customer Services.
I ordered a 27" Touchscreens with the tilt stand and the Clarity pen. Frankly I was a bit worried as I read some negative customer experience but in reality, it is one of the most satisfactory customer experience I had in the last year.
1) The products are of great quality and fully conform to the description. It is a pleasure to use and reduces the number of cable to work with!
2) Unlike I read in previous reviews the set up of the specific drivers and software for my M2 MacBook was simple, fast and without issue. 5 minutes to unpack, 5 min to set up the hardware on the desk, 5 min to install the software from the web sitea nd you are ready to go.
3) but the best is for the end: Shipment and customer care is TOP quality. I had fear the shipment would be delayed hearing there was a backlog in the order fulfilment and would reach my home while I was out. I contacted the Customer Service to share my concern. From thereon, I got regular feedback from them on the status of the shipment. They organised to ship as soon as they could and kept me informed of the progress almost on a daily basis. Shipment notice to effective delivery was incredibily fast (a few hours in between NL and Belgium!).
Eventually I got the upgraded version of the pen without extra fee and again with a delivery status follow up of Prime quality.
Highly recommended!

Very fast and kind costumer service, even with my many questions! Highly recommend Alogic and their Customer service! I still need to test my purchased products, but the building quality of them seems very high. Fingers crossed I dont have any pixel errors on the 27" Alogic touch 4K screens!

Amazing first experience . Highly recommend this company.
Apart from the very good quality of the product received, they granted me the discount code after the sale as I forgot to add it. The service provided was outstanding. Thank you team ALOGIC.

Prima ervaring met de bestelling van 2 monitoren met een hub en andere randapparatuur. Goede service (via chat) en snelle levering. De ingebouwde camera van de schermen kan iets beter, want je moet de monitor wel erg veel kantelen om goed in beeld te komen bij een Teams meeting (vandaar één ster minder). Touch werkt goed en ook goede en snelle communicatie over de leveringen. Zeer goed alternatief voor de veel duurdere Apple monitoren.

Very good product (Clarity 27" UHD 4K), very good customer service. Patient, professional, helpful when I called to receive guidance on the best settings.

Ich habe einen Monitor für mein Office gesucht, wo ich auch mein Macbook anstöpseln kann. Ich habe mir den ALOGIC Clarity 32" Bildschirm bestellt. Dieser wurde von den Niederlanden innerhalb von 3 Tagen nach Deutschland mit GLS geschickt.

Der Monitor ist qualitativ hochwertig verarbeitet, schwer und stabil! Ich bin von der Bildqualität positiv beeindruckt. Das war der beste Kauf :) Der Support hat auch sehr zügig geantwortet, daher kann ich schlechte Bewertungen hier nicht nachvollziehen.

This little box of magic has everything you need for fast, uncluttered charging no matter where you are. The Alogic Matrix+ Flow Charger is a great product, charging all my tech in one place and doesn't take up much room at all. How did I ever get along without it is what I'm constantly asking myself! So do yourself a favour and take a look at their gear 10/10 from me.

The worst customer service you would ever find and get, there's no commitment
Purchased stuff and it's 2 weeks now and I haven't got my stuff and still showing on the website that the order hasn't been fulfilled, with too many promises that the stuff will be shipped soon
If I can give even no stars I would do so

I was sent a defective product. It was a detachable dock that doubles as a power bank. The power bank stopped functioning and I have sent over a dozen emails and tried calling them.

Not one email was returned and I never could reach them.

Asked for support on Instagram, never got anywhere with it.

Complete scam of a company I am surprise they are still in operation with that level of "customer service"