Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Näytä lisää
The process of sending money to family and friends has been streamlined so well by Afriex that I haven’t used another site in over two years. The customer service is up to standard as well. Whenever I... Näytä lisää
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Yhteystiedot
Yhdysvallat
- Hello@afriex.co
- afriex.co
On vastannut 20 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You keep failing to deliver transfered…
You keep failing to deliver transfered money to destination and equally taking unnecessary time to reverse same.
Everything is wrong with your service
Everything is wrong with your service, one can no longer transfer money out from his account, this app is a scam
Helpful staff.
I thought this was a good app but then…
I thought this was a good app but then they started nosing into my business I sent them all my info then I started getting emails wanting to know where I worked proof of that ?then what was my relationship with who I was sending to which in my opinion is nobodies business but mine.Then wanted a picture of me holding my card which I already had done
Started out fine but now they don't…
Started out fine but now they don't transfer from Nigeria to Canada
Afriex works
The service works. Ease of use and user friendly app makes transactions clear and fast .
very fast transaction
Fast and easy 👌
You dont have a set limit amount to…
You dont have a set limit amount to send like other companies do and the money doesn't take long to get to the person you sending it to . I just wish you all had a app that someone from nigeria can send money to someone in USA. That would be so awesome
Afriex is beyond awful
Afriex is beyond awful. I couldn’t access my money for almost 2 weeks and had to make multiple calls and send repeated emails to get it released. There were roadblocks at every step of the process.
Customer support is mostly useless. Emails take days and need chasing; calls go unanswered, and most of the agents seem completely clueless. The exchange rates are atrocious and the limits are restrictive.
I eventually got my money out, but only through persistence. No one should have to fight this hard to access their own funds. Use at your own risk.
I had a problem last time sending money…
I had a problem last time sending money because my recipient was not able to receive the money a hold day and I was not happy about it until I had to cancel the transaction and my money was refunded
5 stars for ease of use
5 stars for ease of use, speed, help/assistance when needed. Now my go to app for transferring funds.
My transaction was not approved
My transaction was not approved
You services has been very poor
You services has been very poor. My experience late last year and the one of recent cost me a lot. You need to step up in your service, senior call agent the worst I have interacted with ,ignoring calls. You need to do more
I tried making a transfer to Canada one…
I tried making a transfer to Canada one time, but i guess the system wasn't letting me. So I had to withdraw it use another method. Even after telling an agent this hoping I'd get an exception for the fee for withdrawal that was charged. The agents reply was so cold and direct.
They are trustworthy
They are trustworthy, reliable, good service and transparent 🥰🥰🥰
I didn’t get my 2% cash back when I…
I didn’t get my 2% cash back when I sent money to Ghana. It has happened two times!
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