Afriex Arvostelua 1 102

I am glad Afriex can send money to UK now. Very Reliable.

You guys need an overhaul..I do not recommend this app at all..transactions will say successful but the receipent has yet to receive the transaction..very slow..I do not recommend this app. All they do is apologize without concrete solutions. Stay far away from this app

This is the worst app ever to use! And the customer support never helps, just closes tour ticket and ask you to wait as if i haven’t been patient enough smh

I’ve been using Afriex for about a week now, and I have to say, the app itself is great—super intuitive and easy to navigate!

The absolute standout feature for me is the customer support. I really appreciate how fast and helpful the team is whenever I have a question. Knowing that they are available 24/7 gives me so much peace of mind, and it’s clear they truly care about their users!

The only area where I see room for improvement is the M-PESA to Afriex deposit speed. Currently, it takes a bit too long for the funds to reflect in my account. There are many times when I need my funds urgently, and the delay can be a bit stressful.

If the team could streamline this process to make deposits more instant, this app would be a perfect 10/10! Other than that, I’m a very happy user and highly recommend it for the service alone.

This is one of the best app to send money to Africa so far

Very fast and reliable

Fast and easy to use

I love it very easy and good

As a first time user, I was extremely disappointed.
I made an urgent transfer, they cancelled my transfer while I was asleep and credited the money to the account, not my card.
I made the transfer again and it took more then 6 hours to process.

I have never ever heard of or dealt with you lot. How did you get hold of my Identifiable information? This is a GDPR breach and you will pay.

I am beyond frustrated with Afriex. They are currently holding my funds with no clear explanation and no timeline for release.

I have contacted their support team multiple times, only to receive the same copy-paste corporate templates. They claim they are diligently working on the issue, but they refuse to provide a single concrete fact about why my money is being withheld or when I will get it back.

It is completely unacceptable for a financial service to go silent on a customer’s money. Professional emails don't pay bills, my money does. If you value your peace of mind and want a service that actually respects your hard earned funds, STAY AWAY FROM AFRIEX.

I will update this review if and when they actually decide to do the right thing and release my money, but until then, consider this a warning to everyone else.

Their handling of customer issues is poor. It takes weeks to resolve issues caused on their end

Instant transfer and delivery, with great exchange rate. Quick response to customer in time of challenges is another motivation. Afriex is advancing in its operations.

Afriex are very fast and it’s good to be using

Timely response and a professional delivery. Thank you Afriex

In Nov 24-25/2025 deposited $150, did not use monies.
Found in Afriex walket 150$ today 1/26/26, sent $10?as test, received verification sent n received by receiver.
Sent remainder 140$ to same and still processing at this time 1734. Sent inquiry.

It is a SCAM. I have paid $5 for virtual card but didn't recieve the card at all. When contacting customer service, they said you can't get the virtual card and your money won't be refunded. I don't recommend this app for anyone new to download and use it unless you want to be scammed. 0/5 SCAM SCAM SCAM SCAM SCAM SCAM