Afriex Arvostelua 1 102

My experience was great

Always a 5 star from me! The app is the best.

Poor customer service, no way forward with inquiries regarding support.

Fast transfer international. Just their rate isn't always the best. But for speed highly recommend.

The people behind this app are becoming shady.. when you send out money, they automatically deposit an equivalent amount from your linked card without your consent/approval. This way they forced you to keep money in their app and at the same time holding your money on ransom.. not keen if the money in your account is for bills, feeding etc. This is very bad ethics. When you reach out to their customer service, they don’t get back to you as promised and never work on their shortcomings. They are only particular about making their own money leaving their customer’s bill or other expenses to suffer as they hold your money in their wallets without the person’s consent. I pray the reality of life catches up on them. Soon they will know that reviews are like credit score.. like a business life span.. I hope people desist from using their apps.

My mum wanted to send money from Nigeria to the UK. First, they said the beneficiary had to download an account, then they there was so much confusion regarding the wallet tranfers. Then when the money was 'sent' they said the app is ynder maintaniance...like what? How are you maintaining at the time people are trying to send money? Ridiculous. We finally got the money refunded but not before they took some money from themselve. N200k reduced to N184k...never again they've obviously paid to put their names on the top of the google search, but do not fall for that! Never ever again. Good riddance!!

please get another app for transfers it works when it feels like.i attempted to do a transfer from them . it was unsuccesful and i was charged then when i message them they say i prove card is mine like really the security youre using in the app seems good like its the owner can only link the card.return the old app it used to be good

Keep the good work going

I made a forex transfer to CAD and was shocked to find I couldn’t withdraw my own money. I spent over two weeks going back and forth with customer service, who repeatedly promised to resolve the issue but never did. Because I urgently needed the funds, I had to transfer everything back to the original currency and use another app to complete the transaction—losing money in the process. Very disappointing and not an experience I’d want anyone else to go through.

The satisfaction of the service and representatives

I GOT SCAMMED $100 BY AFRIEX.
THEY HAVE NOT REFUNDED MY DEPOSIT FOR MORE THAT A YEAR NOW.

Sends my money without any hassling

APPS Very easy to navigate, the money deliver in minutes with good rate and very good and in person customer service not ROBOT.

Good customer service deliveries

Afriex is a very reliable company to send money to your family . Sometimes they have issues, but they’re usually resolved fairly quick.

I have used Afriex over the years and they have been very reliable. The response is prompt and the speed of transfer is immediate. This feature makes it highly reliable. I am confident with afriex and that is the reason i have not used any other exchange over the years.

Great and prompt customer support

I was scammed out of $600. Afriex won't do anything.

The speed of transactions is very impressive

Although I was having difficulty with setting up payments to my wallet after issues with etransfer funding; the customer care team was always responsive and on top of trying to work to get the difficulties sorted out until success was achieved. Afriex truly has customer satisfaction as a top priority and I appreciated the respect with which I was treated during the whole process. Glad to say, that in the end, I am again able to send funds overseas to my friend. The date the issues commenced was February 5th and all was finally resolved by February 15th.