Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Näytä lisää
Yritys on vastannut
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Näytä lisää
Yritys on vastannut
I had a transaction delay issue, I reached out to them and they explained that the issue was with their transfer partner and they refunded my money back to my wallet almost immediately and advised tha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Tilisiirtopalvelu
- ja myös
- Muut kuin pankin rahoituspalvelut
- Rahoituslaitos
- Vaihtoehtoiset rahoituspalvelut
Yrityksen kirjoittama
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Yrityksen kirjoittama
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Yhteystiedot
3,9
Hyvä
733 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I couldn’t get help immediately as at…
I couldn’t get help immediately as at yesterday and now the rate has reduced . So I am not happy .
6. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Updated-Didn't get resolved.
Didn't get resolved.
Update: After a lot of back-and-forth, the transaction was completed.
Emmanuel (CX Lead) was very helpful and quite professional.
2. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Great Experience!
This service is better than Lemfi in terms of exchange rate and customer services.
9. maaliskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Very eager to help at anytime
3. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Bunch of thieves
Issue rectified! 👍 You guys can transact with them worry-free. 😅
Sometimes their customer service people behave like their brains are on vacation in another continent 🌍😂 Common sense occasionally goes missing and you might need to remind them that you're dealing with your own money not applying for a bank loan from the World Bank🤣
But one thing I can say is that your funds are safe....
Just be patient keep some holy water nearby say a few powerful prayers 🙏 and prepare for a little unnecessary drama. 😂
2. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
While we empathize with you on your delayed plans.
Please note that your financial institution did not send this transaction to us, and we did not receive any funds as shared.
Kindly refer to the emails from your account manager, which contains information and guidance on contacting the financial institution you sent the money from directly to request a reversal for a transaction that was not sent successfully
Thanks
very prompt and responsive
2. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I call them reliable and efficient in…
I call them reliable and efficient in all my transactions. They are quick and easy to use and considerate with their rate.i have never use any other app to convert my money, apart from Africhange.they are the best
6. huhtikuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I tried to send money to the United…
I tried to send money to the United States from Canada for the first time. Initially, the transaction did not go through, but I waited and also messaged the Customer service team. Then I tried again, and it went through. The team got back to my request in a reasonable, timely manner.
1. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
On the chat thread
On the chat thread, I’m having a problem loading up the page and my problem was unsolved
30. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Yall dictating friends I can send money…
Very good app and very fast when making payments abroad. The transfers are smooth, reliable, and the money gets to the recipient quickly. Highly recommended!
29. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
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