Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Näytä lisää
Yritys on vastannut
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Näytä lisää
Yritys on vastannut
Very prompt in remittance of funds. However my money that was stalked ( $2 - I admit not a lot) still remained in my account and the system has not allowed me to use it up even when I have more than... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Tilisiirtopalvelu
- ja myös
- Muut kuin pankin rahoituspalvelut
- Rahoituslaitos
- Vaihtoehtoiset rahoituspalvelut
Yrityksen kirjoittama
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Yrityksen kirjoittama
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Yhteystiedot
3,8
Hyvä
734 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Yall dictating friends I can send money…
Very good app and very fast when making payments abroad. The transfers are smooth, reliable, and the money gets to the recipient quickly. Highly recommended!
29. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
I love Africange
Since all this time my agents. Have not answer me by Extra documentation is required kindly check your email
28. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for your feedback. We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
I have been facing difficulties…
I have been facing difficulties resolving a transaction issues for $1000 since Sept. 9, 2026. My US bank, Santander confirmed that the $1000 was sent to Lead Bank that I use to fund my Africhange account. Email communication through your team support is a nightmare. We have been sending emails back and forth without any resolution. It would be better and straightforward if Africhange can have a contact phone number for easier conversation.
I am updating my previous review to 4.2 stars because my transaction issue has been fully resolved. I had a complex, delayed $1,000 transfer from September 9th that got stuck between my sending bank and their partner bank, Lead Bank.
While the initial email communication took longer than expected, once the issue was properly escalated, the support team handled it with absolute diligence, professionalism, and excellent customer service. They took ownership of the tracking process, kept me updated, and manually verified the settlement to ensure my wallet was credited.
The resolution team proved they truly care about their users. I highly appreciate their effort in getting this sorted out! My special thanks to a team member, Emmanuel for constantly reaching out, throughout the process.
25. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
Helpful customer care
The customer attendant Temilade and her team was very attentive, timely and helpful.
28. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
A seamless way to transfer money to…
A seamless way to transfer money to yourself across the globe
19. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Their rates are good and more…
Their rates are good and more competitive in the market, however their transaction times are slow. I will not recommend them as once they have a downtime it takes ages for your transaction to go through and will be on processing for up to 48 hrs. This is very frustrating especially when you need money sent urgently. Their resolution for these pending transaction is also quite crappy. Takes ages to get feedback about the status of your transaction and they keep making excuses about it being from their partners! There are better platforms to be honest, and I will not recommend Africhange.
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Please send an email to emmanuel@africhange.com, your acount manager to assist you directly and provide more information.
We’d love the chance to make this right. Thanks.
Transfer is fast and straightforward..
Transfer is fast and straightforward... thank you for the experience
1. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Yeah they're doing well I had a great…
Yeah they're doing well I had a great experience with the customer service and my issues was resolved almost instantly.
7. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Swift
Swift, reliable, trustworthy, fast custom support, problem handling asap, compantiation for any fail afripoints transaction
7. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄
7. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
Please reach out to your account manager, emmanuel@africhange.com to assist you directly.
We are committed to continuous improvement to ensure you have a better experience.
Always on point
Always on point. Easy to use. If there is any issues, it gets resolved very quickly. Human agents and easy to access custom service. Just love it here. I send money to my loved ones in Africa.
2. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
There has never been a time Africhange…
There has never been a time Africhange treated me well so don't use the word "this time" please, it's not applicable here.
I am not pleased the way I was treated so I withdrew and kobotrade welcomed me excellently and I am cool with them.
Thanks.
13. syyskuuta 2025
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
U have a worst cs
5. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
It is fast
It is fast, convenient, reliable, and easy to use. The transaction was completed smoothly without any issues, and the process was very straightforward.
I appreciate the efficiency of the service and would highly recommend it to others.
4. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The transfer of 500$ I did since…
The transfer of $500 i did on September 2, 2026 had issue which i report to the customer service team. They tried as much as possible to resolve the issue as quick as they can. After some back and forth the recipient got her money and everyone was finally happy.
The customer service team were polite and helpful.
1. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information about the transfer and assist you directly.
Thanks
Super Speed of Light delivery
2. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I had an excellent customer service…
I had an excellent customer service experience when my transfer from my bank to my wallet didn’t go through. I had allowed Africhange some time to fix that but when the money wasn’t still deposited, I reached out to the customer service team. The money promptly deposited and I was advised soon after.
2. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good customer service but too much time…
Good customer service but too much time in review. At least shorting the time will make it perfect
1. syyskuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.