Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Näytä lisää
Yritys on vastannut
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Näytä lisää
Yritys on vastannut
I had a transaction delay issue, I reached out to them and they explained that the issue was with their transfer partner and they refunded my money back to my wallet almost immediately and advised tha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Tilisiirtopalvelu
- ja myös
- Muut kuin pankin rahoituspalvelut
- Rahoituslaitos
- Vaihtoehtoiset rahoituspalvelut
Yrityksen kirjoittama
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Yrityksen kirjoittama
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Yhteystiedot
3,9
Hyvä
733 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The response was quick and the issue…
The response was quick and the issue resolved faster than expected.
Thanks Africhange.
15. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The money sent reached my family on…
The money sent reached my family on time. Excellent service
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I got my Afri points when I made…
I got my Afri points when I made referral and I would recommend everyone to use this platform to change and send money. The customer service is fast and amazing. Thank you Africhange!!!
6. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Setup issues and delay in transactions…
Setup issues and delay in transactions - unclear process - ultimately got resolved and I have better understanding
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for sharing your experience!
We are committed to continuous improvement to ensure you have a better experience. Your account manager has emailed you to provide direct assistance.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Satisfactory and Effective
Overall, I find your services satisfactory.
Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating from me.
Idoko.
15. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
My experience with the app has been bad…
My experience with the app has been bad so far with this Africhange, I transferred money from my bank to the app since Saturday but the money took untill this morning to be deposited after several complaints on the app by me. so i deemed it fit that is not a good one for the company
12. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Africhange provides excellent customer…
Africhange provides excellent customer service and deserves a 5starr rating. My issue was resolved promptly and without any hesitation. I truly appreciate their professionalism, responsiveness and willingness to assist customers. I highly recommend Africhange to anyone looking for a reliable service.
12. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
It’s my first time using Africhange and…
It’s my first time using Africhange and it’s been the worst experience. It has taken me two full days to send money out of my account. I don’t know what the issue is really. All I’m just trying to do is pay for my flight ticket and the transaction keeps bouncing back. Once I can get my money out of the app I won’t be using it again.
12. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly as the receiving account returns the transaction.
Thanks
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
My request was promptly responded and I…
My request was promptly responded to and I was able to conclude within minutes. OLAJIDE DUROJAIYE
9. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I have been having seamless…
I have been having seamless transactions on your platform
2. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I received prompt attention on the…
I received prompt attention on the issue I reported .
Furthermore, the issue was resolved within the timeline promised
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Making sufficient information available…
Making sufficient information available to enable me handle challenging situation and responding timely.
1. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Better response and follow up
I initially was unimpressed with the help I was rendered by the in app agents, however, the customer service followed up via email and has been super helpful and supportive.
I use Africhange almost every day and will recommend to everyone - Rate and interface is great.
Will give a 5 star when I'm completely satisfied with resolution of my problem which was a wrongful transaction on my part.
7. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
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