Response time was great from bank to wallet but the transfer from wallet to CAD Interac account took longer this time; not typical of Africhange, thankfully. Would have scored Excellent (5 star) but f... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwa... Näytä lisää
Yritys on vastannut
Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Näytä lisää
Yritys on vastannut
I had a transaction delay issue, I reached out to them and they explained that the issue was with their transfer partner and they refunded my money back to my wallet almost immediately and advised tha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Tilisiirtopalvelu
- ja myös
- Muut kuin pankin rahoituspalvelut
- Rahoituslaitos
- Vaihtoehtoiset rahoituspalvelut
Yrityksen kirjoittama
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Yrityksen kirjoittama
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Yhteystiedot
3,9
Hyvä
727 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had a transaction delay issue
I had a transaction delay issue, I reached out to them and they explained that the issue was with their transfer partner and they refunded my money back to my wallet almost immediately and advised that I tried at a later date.Very Responsive team
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Terrible app
24. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
We'd love a chance to make this right.
Thanks
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
A very swift intervention to payment…
A very swift intervention to payment issue. I’d say services have improved. Hopefully they keep it up.
22. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience. The email address that was provided is not associated with a registered account with us.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Staff were super helpful and helped me…
Staff were super helpful and helped me verify my account.
20. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Nice app
Good app to use mostly for international transfer and whenever you want to send money home😁
19. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Very prompt in remittance of funds
Very prompt in remittance of funds. However my money that was stalked ( $2 - I admit not a lot) still remained in my account and the system has not allowed me to use it up even when I have more than the $10 threshold that staff explained in last chat/email. I feel that the staff have not been reading what I write and this is the second time that I will complain about this. Somehow frustrating; wish there is a telephone line to call.
However, overall, the service is great.
10. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience. The right information was provided.
Your account manager has also sent you an email at your registered email address to provide more information, understand the issue, and assist you with when trying to send $10 or more.
Thanks.
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address.
We’d love the chance to make this right.
Thanks
easy to use app
easy to use app. Works everywhere and staff is available if you have issues or need explanation.
12. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The service was amazing
The service was amazing
Instant responses and very effective
The team is passionate about what they do
18. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Very good service and my request was…
Very good service and my request was done immediately without delays.
18. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Opening in Nigeria is too cumbersome
Opening account in Nigeria is too cumbersome. On 8/10/2026 I tried to open an account. After 2 days, I was asked to provide my bank statement which I provided yet the account is not available. I forwarded my house address but was rejected because it's not in ur system that I have to provide a electricity bill to proof which I have done but no amount yet. When I reached out to the account manager, he said there was a mail to sent to me but I can't find it. Pls kindly reforward it
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Thank you for your patience and support while this was resolved.
Regards
Poor Poor pooor
16. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to provide more information and assist you directly.
Thanks
Reliable and dependable.
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The response was quick and the issue…
The response was quick and the issue resolved faster than expected.
Thanks Africhange.
15. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The money sent reached my family on…
The money sent reached my family on time. Excellent service
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I got my Afri points when I made…
I got my Afri points when I made referral and I would recommend everyone to use this platform to change and send money. The customer service is fast and amazing. Thank you Africhange!!!
6. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Vastaus yritykseltä africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Setup issues and delay in transactions…
Setup issues and delay in transactions - unclear process - ultimately got resolved and I have better understanding
8. lokakuuta 2026
Vastaus yritykseltä africhange.com
Hello,
Thank you for sharing your experience!
We are committed to continuous improvement to ensure you have a better experience. Your account manager has emailed you to provide direct assistance.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.