Received a text saying Advantis were now managing my H M Revenue & Customs account. It told me to take action now and provided me with a 8-digit reference. I always pay my tax and I was not awar... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The customer service representative, Lucas, that took my call was brilliant. Right from the start he spoke to me calmly. I felt listened to and reassured. He was non judgmental of my situation. He cam... Näytä lisää
I received an un expected historic tax demand which was passed on to Advantis to recover . I felt overwhelmed and desperately depressed as I have been suffering with mental health issues and di... Näytä lisää
So far all contact with Advantis has been positive. They have been helpful and polite. Allowing me to put the payment requested on hold whilst we try to sort things out. They have given information re... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Advantis
Yrityksen kirjoittama
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Yhteystiedot
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Yhdistynyt kuningaskunta
- advantiscredit.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
i spoke with chloe today
i spoke with chloe today. she was super helpful and efficient. would recommend her and her company for being approachable and friendly. its a bit scary but that put you at ease.
Spoken to Chloe G on live chat today
Spoken to Chloe G on live chat today.
Wow what an amazing agent. She handled my query and payment with compassion and thought. Making sure to ask me the right questions and given me the best advice.
Credit sharks, nasty
Credit sharks, hounding, left hand doesnt know what the right hand is doing

Vastaus yritykseltä Advantis
Wonderful person and very helpful and…
Wonderful person and very helpful and professional person dealt with me
Very nice to talk with khula
Oliver was very polite and…
Oliver was very polite and professional, explained everything in detail and offered a variety of solutions. I appreciate the support given.
Good experience
Phoned the first time and had a less than enjoyable time with the phone agent who just wouldn't listen to me. Got in touch with Ashleigh on the web chat, a much better experience. Listened to me and sorted my payment with no hassle.
Khaula was the agent top service
Khaula was the agent i spoke very helpul and really fast respones cant fault my experience at all made my issue so easy to deal with
Great help by Sophia today
Great help by Sophia today. Many thanks
Oliver was very helpful and…
Oliver was very helpful and understanding.
I called to discuss payment plan and…
I called to discuss payment plan and support , I spoke to a lovely gentleman called Anantha, he was so kind and dealt with my anxiety so well . He was empathetic, professional and clear and made the whole experience easier. Thank you Anantha for being so patient with me .
Very efficient and polite service
Very efficient and polite service. Never fun finding out you have an unpaid debt, but they handled it well and it was sorted on webchat in minutes. The handler - Oliver - deserves a special mention
Great company thank you for your help
We had to use this company as no fault of our own . I just wish to say they handled my account with out any problems and was always there to help us if we need help or advice they always helped us as a company I couldn't of asked for more from them.
We was never pressured for anything if we needed help we emailed them and they always emailed us back within a day or 2 days with the help we needed or the advice we need from them.
We would use this company again but are hoping we dont need to use them again.
The staff seem to be very nice and very friendly so we couldn't of asked for more from this company.
Thank you again and good luck in the future with your company your staff go the extra mile for the customers which is great.
Thank you Paul
I was asked about my current financial…
I was asked about my current financial situation and was given proper advice.
Sophie was very helpful
Sophie was very helpful, and clearly explained everything. Very happy with the support I received.
Sophia was really helpful and willing…
Sophia was really helpful and willing to work with me in an uncomfortable financial situation.
They do not know enough about HMRC work…
They do not know enough about HMRC work to deal with HMRC debt collection kept be confused between self assessment and simple assessment

Vastaus yritykseltä Advantis
The lady I spoke to was helpful
The lady I spoke to was helpful , empathetic and constructive in seeking a solution.
Excellent
I suffer from anxiety talking on the…
I suffer from anxiety talking on the telephone, these people went above and beyond to make sure I was happy amd comfortable on a web chat, constantly asking me that I was comfortable, there concerns were about helping clear up the issue, which they did, highly recommend fantastic staff
Kieran was very polite,patient and…
Kieran was very polite,patient and understanding.
Very helpful lady ,understanding ,not…
Very helpful lady ,understanding ,not judgmental at all. Been dreading sorting my problem out and she made it straightforward.
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