Advantis Arvostelua 

Chloe G was very helpful today. Informative and understanding.

The professional I liased with was very clear and negotiated a realistic payment plan for me ‘very helpful
Thankyou

Absolutely terrible! Ive spent an hour trying to reinstate a payment plan. Everyone on the phone speaks so quickly i cant understand them so i went online to the chat. Someone called Haarisah was the most unhelpful person. He did not read my messages, was patronising, spoke in circles and did not help me. I ended up begging just for him to do his job and he made the situation so much worse and caused a massive amount of stress for something that should be simple. Avoid at all cost. They also have no complaints department and would not let me make a complaint. Terrible unethical company

See was great and so thorough and very empathetic I felt very safe with her and the support she provided

Listening hears and kindness.

Very helpful and understanding agent Ashleigh

Chloe G was really lovely and helpful

Very helpful and considerate

Spoke with a lady called Laura today to sort things out with HMRC,and she was more than helpful, but also very informative and professional, helped to resolve a problem I’d been dreading. Thank you.

Ashleigh was very helpful and attentive

I found it easier than phoning.
It was reasonably quick as well.

Polite and knowledgeable

Really friendly helpful staff helping me pay off a debt compassionate and humane staff

These people are here to help you and the chap I spoke to was amazing... And made the process very easy.
Thank you.

I want to sincerely thank the Advantis employee Osmun who helped me immensely. His support made a huge difference, and I truly appreciate the time, patience, and care he showed. We need more workers like him—his customer service was excellent, professional, and genuinely kind. This experience really stood out, and I’m very grateful for his help.

The lad I spoke with was compassionate, understanding, helpful and genuinely felt he was on my side to resolve this issue. Best experience with one of these agencies.

Advantis Credit sent me a letter for my outstanding balance of £87.70 with OVO Energy supplier from 2023.
The problem is that my property supplier was Octopus Energy so I had provided Advantis all my documents of my energy provider for the year 2023. They are scammers.

Sandra was extremely patient and took the time to listen carefully to my views. She handled everything with a high level of professionalism and respect, offering clear and practical solutions throughout. She resolved my concerns efficiently and remained calm, soft-spoken, and reassuring at all times. A real credit to her, and someone I would always look up to and trust to handle my calls whenever the situation warrants.

Chloe has an amazing customer service. Thang you for your assistance. You are doing a really fantastic job.

If there was Zero, I would choose that.

Called multiple times to solve an issue was told it was resolved. Then 3 months later get a letter regarding the same thing. Called a further 2 times was promised a call back and nobody called me, asked to speak to a manager the advisor said they will pass on the message, I asked of a timeframe of when they will callback, apparently there is no SLA for a manager to call back. All customer service departments normally advise 24-48 working hours. Issue still not resolved no call back as of yet. Spoke to advisors Zayn and 2 different Mohammad’s.