My experience was exceptional as my phone call was picked quickly and the agent who dealt with my query was a good listener. This person clearly understood my query, she was patient with me and her to... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Received a text saying Advantis were now managing my H M Revenue & Customs account. It told me to take action now and provided me with a 8-digit reference. I always pay my tax and I was not awar... Näytä lisää
The customer service representative, Lucas, that took my call was brilliant. Right from the start he spoke to me calmly. I felt listened to and reassured. He was non judgmental of my situation. He cam... Näytä lisää
Zoe was super helpful and understanding and listened to my issues and didn’t take it personally when I used foul Language not directed to Zoe just frustrated with my situation 5*****
Yrityksen tiedot
Tietoja yrityksestä Advantis
Yrityksen kirjoittama
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Yhteystiedot
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Yhdistynyt kuningaskunta
- advantiscredit.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Kieran was very polite,patient and…
Kieran was very polite,patient and understanding.
Very helpful lady ,understanding ,not…
Very helpful lady ,understanding ,not judgmental at all. Been dreading sorting my problem out and she made it straightforward.
Chloe was helpful and very professional
Listened and were helpful
Great experience overall
Great experience overall. The process was fast, the service was friendly, and you can really tell they care about people and their individual situations.
NAFICA…
I've spoken to a few agents from this company and have been really good, the customer service and the want to find a resolution from (NAFICA) perfectly address leaving me confident that the payment plan will help me be debt free. Thank you
Zero trust
Apparently legitmised by HMRC, these skimmers just send demands telling you to pay them £whatever because HMRC said so.
A flagrant disregard to privacy and information security, served with a heavy side of "you can speak to HMRC" about it follows, Feel free to ask them what share of the £whatever debt they are taking instead of HMRC and where it is going. I'm still waiting for that answer and others.
To complete the circle of grift, they also have an "autonomous" customer complaints dept that apparently operates in glorious isolation from the contact center.
Reporting to the FCA and ICO

Vastaus yritykseltä Advantis
They offer you flexibility in…
They offer you flexibility in regards to managing your payments. Chloe was very helpful
Very good agent
Josh was amazing and incredibly…
Josh was amazing and incredibly helpful. Very patient and friendly. Thank you so much.
Sandra was very understanding
Sandra was very understanding of my circumstances and willing to find a workable solution. I was genuinely appreciative of her understanding. If you have something to sort out with them call them ASAP! Couldn't recommend more.
Polite Staff
For a Debt Agency, the staff is extremely polite. I have used the online chat as well phone service couple of times now.
Using your web chat to sort things out…
Using your web chat to sort things out is great and having Ashleigh on the other side of the chat was fantastic. Extremely professional and knows what it takes to communicate with customers. A big thank you to Ashleigh
Live chat
Chloe G was very helpful and easy to talk to. Listened and gave clear information about the case.
Zoie was great
Zoie was great. Thank you … very helpful and polite
Chloe resolved my issue promptly and…
Chloe resolved my issue promptly and clearly.
Advantis very helpful
The operative i spoke to , Jasmine was very helpful and courteous as well as constructive
Really helpful
Really helpful
Talking to Oliver he made me feel so much better about my situation lovely man
Zoe was fantastic
Zoe was fantastic, she was empathetic and listened to the situation and problem solved to reach a mutual agreeable conclusion. Have to say Advantis have a job to do, and they do it in a professional manner in all my dealings with them.
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