Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
440 Bradford Road, WF17 5LS, Batley, Yhdistynyt kuningaskunta
2,9
8 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered a mira shower from them which I paid extra to get delivery in two days but only got an email to confirm order but nothing else and nothing has arrived since. Totally a poor service and it looks like I'll be contacting my credit card company to get my money back.
Shocking customer service — broken promises and unfulfilled orders
Ordered 4x Knightsbridge PH01 High Bay lights on Tuesday with an estimated delivery time of 2–4 days. After calling on Thursday for an update, I was told the item was out of stock but promised it would ship Friday.
Tried calling Friday to confirm—5 unanswered calls. Over the weekend, I received a tracking number for Monday delivery, but on both Monday and Tuesday, after calling back, I was repeatedly told the items would arrive "by the end of the day." They never arrived.
As a result, I had to source the lights locally from another wholesaler and pay 20% more just to get the job done on time. I requested a full refund, but with ACAS Electrical now completely ignoring my communications, I’ve had to get my card provider involved to raise a chargeback claim.
Shocking customer service from ACAS Electrical. I will never buy from them again.
I’m very pleased with the top-quality service provided by ACAS Electrical when purchasing smoke alarms. The team was professional, efficient, and ensured everything was handled smoothly. Their prompt refund policy is also excellent, offering added confidence and reassurance. Highly recommended for reliable and customer-focused service. Thank you!
Recently purchased an Envirovent SIL 100S bathroom ceiling fan from ACAS Electrical. Ordered Sunday evening - received confirmation item had been despatched 10am the following morning.
Found the website easy to navigate, products competitively priced and the service excellent. Would highly recommend ACAS Electrical.
5 days since order placed and item has not yet arrived.
Tracking simply states that item has been picked up by carrier.
Totally unacceptable level of service.
Vastaus yritykseltä Acaselectrical
Thanks for your feedback. We can see this order was placed via Amazon. The item was dispatched from our side, and Amazon confirmed the delay was caused by the courier rather than us as the seller — which is why Amazon removed the review on their platform. We apologised for the inconvenience at the time and offered a discount as a gesture of goodwill. If you need anything further, we’re always happy to help.
I completed an entire house renovation and ordered all of my electrical needs from ACAS. They were competitively priced and provided quick support with questions I had during the ordering process. We managed to order matching spots, outdoor lights, sockets and switches and so much more in the same brushed chrome look. The items are high quality and were easy to fit and look stunning. The delivery and customer service was exceptional, especially considering I am new to renovations, their support was priceless.
We still have more items to order and I am happy to do my third order with ACAS and would recommend the website and company again and again.
The items that I bought were competitively priced, excellent quality and delivered quickly. Good communication and great customer service. Thank you.
Vastaus yritykseltä Acaselectrical
Hi,
Thank you for leaving such a great review with us! We're glad you appreciated our competitive prices, quality products, and fast delivery. We're also pleased our communication and service met your expectations. We look forward to serving you again!
Placed an order which didn't arrive. I had to chase this and was told there was a delay fair enough but shouldn't have to chase.
Multiple further emails to chase and then got sent a refund without an email saying "sorry but we can't get the parts and we'll offer a refund".
Went to a local supplier who got me the items next day
Vastaus yritykseltä Acaselectrical
Thank you for taking the time to leave a review and share your experience. We are truly sorry for the delay with your order and understand how frustrating this must have been for you.
We appreciate your patience and the opportunity you gave us to stay in contact and assist you throughout the process. We are always striving to improve our service, and your feedback is invaluable in helping us identify areas where we can do better.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.
