A2Z Airport Parking Arvostelua 

1 032
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Booked meet and greet parking @ Glasgow. Met in carpark at the agreed time, handed over car keys and were directed to the tunnel over the road which lead to departures. Perfect 👌 On return I called... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

It was so simple to book, a little dearer than other meet and greet firms,(who move the cars out of the airport grounds) but delighted to find ourselves in the actual airport car park with very helpf... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Don't normally give great reviews but this was excellent especially where the car park was. Seamless parking and when we came back easy get away Would recommend

Yritys on vastannut

Saanut 1/5 tähteä

Awful. Worst experience with valet parking ever. The guy was 30mins late to meet us with the car and then nearly and hour late dropping off. Absolute cowboys and when I complained nobody came back to... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Pysäköintipalvelu
  2. ja myös
  3. Kansainvälinen lentokenttä
  4. Lentokenttäbussipalvelu
  5. Pysäköintialue

Yrityksen kirjoittama

A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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3,9

Kaikki arvostelut

(1 032)

37 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

This is a scam company I had issues and…

This is a scam company I had issues and was told I would get a refund, I emailed Musa and he faked ignorance as a way of getting out of giving the refund, DO NOT USE, your car and money will be at risk, I had to use my bank to get my money back, as a follow up the good reviews on this are also fake

20. huhtikuuta 2025
Oma-aloitteinen arvostelu
A2Z Airport Parking-logo

Vastaus yritykseltä A2Z Airport Parking

Dear Smaira,

We are unable to identify you as a customer of ours, and no reference number or booking details have been provided. We take such claims very seriously, but without specific information, we cannot investigate further.

If you have a genuine booking with us, don't hesitate to contact our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Saanut 1/5 tähteä

FAKE WEBSITE

FAKE WEBSITE
MUSA AHMED THE OWNER OF THIS COMPANY HIDES behind airport parking solutions APS limited
KIER ALLAN stansted airport
SCAMMING COMPANY
LEAVE YOUR CAR ON THE SIDE OF THE ROAD
WORST COMPANY
VILE PEOPLE
AVOID THIS COMPANY AT ALL COSTS

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
A2Z Airport Parking-logo

Vastaus yritykseltä A2Z Airport Parking

Dear Rose,

Our business is A2Z Airport Parking, not Airport Parking Solutions or APS. We are not Kier Allan Parking. Please leave your review on the correct profile or share your booking reference here.

We cannot identify you as a customer because no reference number or booking details have been provided. We take such claims very seriously, but we cannot investigate further without specific information.

If you have a genuine booking with us, don't hesitate to get in touch with our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Saanut 1/5 tähteä

DO NOT USE A2Z or KEIR ALLAN MEET & GREET

This company are continuing to promote the services of a meet and greet company at Stansted called Keir Allan. DO NOT USE THIS COMPANY! They have scammed people for the last few weeks. A2Z says that your car will be parked in a secure compound - it’s parked on a grass verge on a public road in a small village 4 miles from the airport.
We arrived back from our holiday with our children at midnight - none of the contact numbers worked. Only through looking at reviews left by other people did we find the location of our car. There were 60-70 cars parked either on the public road or in an open field. Hundreds of car keys stored in the boot of an old black Astra. We spoke to the police at Stansted who were well aware of the problem but are limited in what they can do as it is a civil case as a contact has been entered into via A2Z. They know about this and continue to use them - absolute con artists and scammers.

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

PLEASE DO NOT USE THIS COMPANY OR SERVICE

PLEASE DO NOT USE THIS COMPANY OR THEIR SERVICES!! This is the worst airport parking platform and service I have received. I was in the car for more than 45 minutes on the day at London Stanstead, when I had to drop off the car, which meant that I just made it in time for my flight. The numbers given to us to call when we arrived at the airport were uncontactable as it does not connect or goes straight to voicemail. The call handler gets irate and attempts to pass the blame back to the paid customer. When we came back from holiday (on the same trip), I got a call saying that my car will be brought to the drop off point at a particular time. The car arrived 1 hour later at 1am while I had to stand outside in the cold while my family was having to stand inside away from the cold wind. Again, the numbers given to me to contact were uncontactable. The call handler, when they called me, again was irate and trying a desperate attempt at blaming the paid customer. PLEASE DO NOT USE THIS COMPANY OR THEIR SERVICES!!

3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Excellent drop off and pick up procedures

I have used Ace parking at both north and south terminals in the last six weeks. Both are very simple and efficient to navigate, although they are different in terms of drop-off and pick up. They are not the cheapest, but they do include all airport fees and this means the price you pay is what is stated as such, I would recommend them to others.

It’s worth noting, however that you should get there in time to take pictures all around your car. It is also advisable to make sure your car is clean when you take these pictures. I can’t be 100% certain but I strongly suspect that a scuff mark from gentle rubbing against another car appeared on my nearside rear wheel arch. Interestingly, we delivered the car in normal drive and efficiency mode but picked it up in sport and dynamic mode. Clearly someone had been enjoying a high-performance vehicle in the short journey to and from the compound. The tank mileage left indicator had dropped by about 30 miles! You can’t guarantee any of these things with any company you use but other companies have taken photographs on delivery and I have been usually been arriving in time to duplicate them myself plus take a note of mileage. This occasion was an exception and unfortunately it is the first time I have noticed any damage however minor.

Overall, I would still recommend to others and use them again, but with a little more care on my part

29. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Booked Aygo through A2Z parking

Booked Aygo through A2Z parking. Had 5 stars on the A2Z website and seemed reasonable. However they don’t tell you until you have paid and received their confirmation that you gave to pay for the parking at drop off and collection which is an extra £14. At this stage you aren’t far off short stay parking or airport official valet parking which we have never had any issues with. They said they were 5 minutes away and to call at the baggage carousel which we duly did as didn’t want to risk increasing parking prices if our luggage was delayed. However we had to wait for almost an hour for the car to be brought back. They said the M4 junction was closed but they would have known that earlier in the day and could have made allowances. We also received a £90 ULEZ charge as they had driven the car while we were away which they should not have. They haven’t replied to any of my emails to try to get my money back which sadly doesn’t surprise me. Will NEVER use again.

In response to reply below:-
I mentioned 3 charges in my email as I was charged 3 times, 2 of which I accepted were my fault as I said in your email as I missed the ULEZ, however they should not have been driving the car the third time and should refund the cost.

Charges in parking are very well hidden and we did not have to pay these with another service provider on your website.

Yes cost would have been the same as short stay as autopay would have been 37.50, parking £15 plus the £50 plus cost to park abd then being kept waiting for almost an hour at 11.30. Steer clear.

7. helmikuuta 2025
Oma-aloitteinen arvostelu
A2Z Airport Parking-logo

Vastaus yritykseltä A2Z Airport Parking

Thank you for your feedback. We’re sorry to hear about your recent experience and appreciate the opportunity to respond.

We want to clarify a few crucial points:

The additional drop-off and collection charges are clearly stated on the product page and in the “More Info” section before booking. We always encourage customers to review these details before confirming their reservation.

While we understand your concerns regarding overall cost, it's important to note that official airport parking is typically up to three times more expensive than off-site parking services like the one you booked.

Please also note that Heathrow Airport is located within the ULEZ zone. If your vehicle is not ULEZ compliant, charges will apply whenever entering the area. This information was included in our confirmation email, and we advised setting up Auto Pay with TfL to avoid such penalties. ( You mentioned only one charge here, but in your email, you listed three charges.)

As our terms and conditions explain, meet and greet providers may move vehicles between car parks. For non-ULEZ compliant vehicles, we recommend booking Park & Ride services to avoid entering the ULEZ zone altogether.

We did respond to your email and advised you to contact the service provider directly, as we act solely as a booking agent and are not involved in the operational side of the parking service. Your reply acknowledged our response and expressed your dissatisfaction.

We are genuinely sorry that your recent experience has not met expectations, primarily as you’ve used our services before and were previously satisfied. It’s always difficult to lose a valued customer, and we truly regret that this situation has led to your decision.

Please accept our sincere apologies for the inconvenience caused.

Kind regards,

Customer Support Team
A2Z Airport Parking

Saanut 3/5 tähteä

When we dropped the car off it was fine…

When we dropped the car off it was fine but on collecting the car even though I followed the instructions given to me we still waited in the cold for 25 minutes with my elderly parents, for the money we paid I didn't expect this delay.

15. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

2 hour delay in returning our car

When we returned and phoned we were advised that that our car was not due to be returned until 22nd March 2025 even though we had booked, paid and had confirmation we were returning on the 16th March 2025. This resulted in a 2 hour delay at 11.30 at night before they were able to get our car to us.

16. maaliskuuta 2025
Oma-aloitteinen arvostelu
A2Z Airport Parking-logo

Vastaus yritykseltä A2Z Airport Parking

Dear Andy,

Thank you for your feedback, and we sincerely apologise for the inconvenience you experienced upon your return.

You are absolutely right—your booking was confirmed for a return on March 16th, 2025. Unfortunately, due to a genuine error on the service provider’s part, your car was mistakenly scheduled for return on March 22nd. We completely understand how distressing and frustrating this must have been, especially late at night after a long journey.

However, we would like to note that we were not contacted directly after this issue occurred. Had we been informed, we would have immediately intervened to support you and escalate the matter with the service provider to minimise your wait.

We genuinely regret the delay and the inconvenience caused. Please accept our sincere apologies, and rest assured that we are following up with the provider to prevent such issues from happening in the future.

Kind regards,

Customer Support Team
A2Z Airport Parking

Saanut 5/5 tähteä

An excellent 'No problem' experience

An excellent 'no problem' experience on both drop off and pick up at Heathrow T5, the latter at just after 5am on a Sunday morning following a long flight from South Africa. Everything was well documented and organised and the car had NOT travelled far and was clean and in a good state on return. Not the cheapest but certainly one of the best and we will certainly be using A2Z and Parkair 24/7 in the future. Highly recommended.

9. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy and smooth

Easy and smooth. Park your car jump on the bus which takes about 10 minutes to the terminal. On return pick up the bus where you were dropped off and return to car park.

17. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience

We used this meet and greet service when we went to Florida. It was very professional, service was good and delivery and collection prompt and seamless. We will certainly be using this company again. Thank you.

6. helmikuuta 2025
Oma-aloitteinen arvostelu

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