I had a bit of a strange problem that was difficult to solve. Persistent and patient support ultimately lead to the solution. Thanks!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have been using Syncback Free for many years now and it has worked flawlessly for me. Recently I upgraded my NAS and at the same time thought I would like to upgrade my backup process as well to in... Näytä lisää
SyncBackSE was preventing me from adding a new SyncBack Touch device (for a total of 2 "free" devices). I tried to find a third device (which I assumed was my previous phone) but failed. Tech Support... Näytä lisää
I reported a problem with my license key, the support team reacted quickly and got it resolved within 24hours. That's not just a support by name but by act!
Yrityksen tiedot
Yrityksen kirjoittama
Backup software for the PC: powerful, easy to use solution for backing up and synchronising files on a local/network drive, the cloud, FTP server and more.
Yhteystiedot
Singapore, Singapore
- support@2brightsparks.com
- 2brightsparks.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
SyncBack/SyncBackSE: Excellent and well-supported Windows backup application
I can't praise 2BrightSparks' wonderful SyncBack backup software highly enough.
First used SyncBack (although only very limitedly back then) about a decade or so ago, before migrating my digital life from Windows to MacOS. I've started using it seriously only in the last year or two after reverting my digital life back from MacOS to Windows.
When I moved back from MacOS to the Windows ecosystem, I missed no longer having MacOS's Time Machine backup utility, as Windows's equivalent to that comes nowhere close to it. But then I re-discovered SyncBack, and can confidently say it meets all my backup requirements. It grants a versatility and level of granularity for backups and for their scheduling that well exceeds what even Time Machine can offer.
I'm not going to kid anyone: SyncBack offers a vast range of backup functionality for Windows, so this means it's a quite complex application and therefore comes with a definite learning curve. To get the most out of it, you will need to take time to sit down and go through the highly detailed help documentation. Any effort invested in doing so however will be richly rewarded.
The free version of SyncBack already offers all the backup functionality a Windows user could want, but the first paid tier (SyncBackSE) offers the home user some useful perks (like group queues & run on Windows startup) that, for me, have made it well worth the purchase and upgrade fee.
The only shame as far as I'm concerned is that SyncBack doesn't feature more prominently in the online listings you'll find by searching "Top 10 backup applications for Windows".
SyncBack is an all-round wonder and pleasure to use, and I recommend it unreservedly to anyone looking for a solid, competent backup solution for Windows. Very well-designed and wonderfully configurable.
I had a wonderful experience with 2BrightSparks Support recently, after encountering a rogue popup window in SyncBack that I was unable to get rid of. They remedied it for me with little effort.
Thank you 2BrightSparks for the great recent support experience and for your dedication to what you do.
Great support
Great support, even on the Free version. Solution to the problem Swapna suggested was succesful.
Good program with exceptional customer support.
I have been using Syncbackpro for many years. As far as I know, it has just about any feature you could want in a backup program and yet the interface is pretty straightforward so I have been quite pleased.
Recently, though, I had trouble with a backup and required some customer service. I interacted with
Swapna Naraharisetty who immediately gave me succinct instructions that solved the issue. She also appears to work 24 hours a day. This experience caused me to choose this time to write a review.
One of my favorite free software
As I do not want my photo collection and private documents to be on the cloud, I need a tool to backup those files. I use SynckBackFree since many many years. It is simple to use, very safe, very fast, friendly and free
The Tech addressed my issue very well
The Tech addressed my issue very promptly. And followed through until the issue was resolved. After the first two recommendations didn't solve the problem, he stuck with it and found a third recommendation that solved the issue. Without his tenacity, I never would have solved the problem.
Un très bon utilitaire
Un très bon utilitaire, gratuit et indispensable pour protéger ses données de tout risque. Assure la sauvegarde manuelle ou programmee. Nombreuses options.
El servicio fue cercano y aunque algo…
El servicio fue cercano y aunque algo tedioso por la problemática del lenguaje, ya que no hablo inglés, al final conseguimos darle solución, ya que terminaron ofreciendo una solución rápida y buena. Llevamos más de 15 años trabajando con este software y lo implantamos en nuestros clientes. Somos una empresa pequeña, pero recomendamos este software por si fiabilidad y por el servicio técnico.
TIEMPO del proceso HASTA EL FINAL
Hay que reconocer que el programa es increíblemente útil y práctico, sin embargo, sería de una gran ayuda que la ventana de desarrollo se completara con algún tipo de grafico (UNA BARRA DE COLOR VERDE EN DISMINUCION) del tiempo necesario en cada volcado, para que se complete el back up. El programa nos da una estimación del TIEMPO EMPLEADO que tiene una utilidad muy inferior a saber cómo va el proceso en los distintos duros sobre los que se vuelca información hasta acabar.
Asked for support for SyncBack
Asked for support for SyncBack, was told not eligible as I have the Free program, but was given a helpful suggestion which solved my issue. SynBack is a great program which I have used for more than 10 years
Very quick answer giving clearly all…
Very quick answer giving clearly all information needed.
Thanks !
Exceptional Encryption Software – EncryptOnClick
I recently had the pleasure of using EncryptOnClick by 2BrightSparks, and I must say that it exceeded my expectations in every way. This software truly stands out as a reliable and efficient encryption solution.
First and foremost, the user interface is clean, intuitive, and easy to navigate. Even if you are not a tech-savvy individual, you will find it a breeze to encrypt your sensitive files and folders. The straightforward design ensures that anyone can secure their data without feeling overwhelmed.
The encryption process itself is impressively fast. EncryptOnClick employs robust encryption algorithms that ensure the utmost security for your files. I was amazed at how quickly it encrypted my large files without sacrificing the encryption strength. This efficiency is a testament to the high-quality engineering behind the software.
One aspect that sets EncryptOnClick apart from other encryption tools is its portability. The software is fully self-contained, requiring no installation or additional components. You can carry it on a portable storage device, such as a USB drive, and use it on any computer without leaving any traces behind. This feature is incredibly useful for those who frequently work on multiple devices or need to share encrypted files securely.
Another standout feature is the seamless integration with the Windows context menu. With a simple right-click, you can encrypt or decrypt files or folders directly from the file explorer. This convenience saves time and makes the encryption process even more accessible.
Furthermore, 2BrightSparks provides excellent customer support. Their team is responsive, knowledgeable, and eager to assist with any queries or concerns. It's reassuring to know that assistance is just an email away.
Overall, EncryptOnClick is a top-notch encryption software that delivers on its promises. Its user-friendly interface, swift encryption speed, portability, and reliable security make it a must-have tool for safeguarding sensitive data. I wholeheartedly recommend EncryptOnClick by 2BrightSparks to anyone in need of a reliable encryption solution.
Kudos to the 2BrightSparks team for developing such an exceptional product!
Disclosure: I received no compensation for writing this review.
Swift and relevant response
Swift and relevant response. Great program too. I have been using it for many years now.
2BrightSparks and 1 bright synchronization/backup app…
I've been a happy 2BrightSparks SyncbackSE customer since 2017...If you're looking for a great synchronization/backup app, look no further...
Their support is terrific...I recently hit a speed bump trying to upgrade from v9 to v10...Hui Cheang got back to me in short order and provided the necessary steps to resolve the situation quickly and efficiently...
I hereby award 2BrightSparks and SyncBackSE 5 Stars!
I was able to get the answer right a…
I was able to get the answer right a way. Thank you Swapna!
The greatest choice for backup
2BrightSparks offers an unbelievably efficient application that does pretty much everything and on top of that the best customer service and support I have experienced in my very busy online life.
I recommend this software without the slightest hesitation, for everyone who wants to be certain that one will never lose one’s files and additionally will get the support that answers fast, politely, and above all efficiently.
A Very Professional yet Easy to Use Backup and Sync Program
I have been using Syncback for several years and I just cannot believe that 2BrightSparks is offering a completely free version of this incredibly useful software with almost all of the functionality that most users would need.
For the ability to perform backups or synchronize files and folders, Syncback is an invaluable program that most companies would charge an arm and a leg for.
The software is so easy to use and I only recently reached out to their Tech support for the first time to inquire about a specific need. The response and quality of service I received was very professional and very helpful and to think, I am only using the free version!
A very good experience with technical…
A very good experience with technical support.
By this if you hate losing files
You have to buy this software if you're doing VFX...it won't let you down as far as backing up all your precious files easily It's very intuitive
Exemplary customer support
As a user of the free version of syncbak, I was not expecting any support. I merely reported a problem to help you address potential issues with your paying customers. I got an almost immediate response with some helpful suggestions - - WAY above the call of duty. The advice worked too. I plan to upgrade to Pro in the very near future
Prompt response and quick fix
Prompt response and quick fix...even for the free version
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








