Item not received
Ordered an item and 3 weeks later still not received it. Repeated calls and emails to customer service. They cite an IT issue but despite me asking for a refund if they can't send it, that hasn't happened either. Very poor customer service indeed!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The White Company
Hi, thank you for taking the time to leave us feedback. I am truly sorry to see that you are facing problems receiving your refund, this is certainly not how we would like you to be left feeling at all and I am to help resolve this. I have requested further information so I can support you further. Thank you, Giordan