Ann Devine

They arrived on time. They were very friendly & helpful. Job completed very quickly & with no issues.

The saleperson I dealt with was very friendly & helpful. Able to answer all my questions.

Engineer Grant Walker-Jones came to my home on 18th December to repair the cistern. Before arriving he called & arrived when he said he would. He was very friendly & kept me informed on what needed doing . Issue was fixed & checked all was in working order before he left. Very satisfied.

It was a last minute decision to go away. I was able to find an available property for the dates I needed & area, very quickly.

I had a problem with my heating. British Gas couldn't attend for weeks. British Gas recommended using the local hero website. Logged on, added my issue & witin 20mins a local gas/heating engineer was in touch. Call out & new part fitted within 3 days of original request. Brilliant service.