Buying online isn’t a good idea.
I bought some cycling shoes on line and wasn’t happy with them and returned them. I received a refund for the shoes but not the p and p. This cost me a wasted £8.
It’s impossible to speak to anyone real at Evans customer service and shop workers when contacted are nonchalant to the point of rudeness.
The whole experience has been expensive, frustrating, unhelpful and disappointing. It is the worst online shopping experience I have ever had.