Barnaby Muir

Do not buy a bike online with Evans.

I recently attempted a 'Click and Collect' order, but the system defaulted to a standard online purchase. I later discovered that online orders cannot be returned in-store, leaving me stuck with additional delivery and return fees. While your in-store staff is excellent, the online infrastructure and lack of customer support are incredibly frustrating. I’ve wasted half a day on this, and as a result, I will not be shopping with you again.