Absolutely appalling service and…
Absolutely appalling service and product
The item was a Christmas gift , a belt, and it has started to disintegrate already , the quality is so poor it’s abysmal, but then customer service was truly shocking, not help what so ever, so the quality is a good as the customer service, get better service and product from a boot sale
Avoid the product at all costs , might as well throw your money in bin than buy their product
Vastaus yritykseltä Crosshatch
We’re sorry to hear about your experience with the Crosshatch belt and that the item didn't meet expectations.
Unfortunately, we’ve been unable to locate a record of this purchase, as we require the purchaser’s details to investigate further, and this information has not been provided. As the belt may have been purchased as a gift from a third-party retailer, we’re unable to verify the storage, handling, or authenticity of the product.
We do take both product quality and customer service seriously, and we’re always happy to help where possible. If you’re able to share details of who purchased the belt, we’d be glad to look into this further.