No longer 'proud as a peacock'. Our Wickes kitchen fitted Feb 2025 has proved unfit for purpose and the warranty has proved completely worthless. So, our 24K kitchen problems: within 4 months the compact laminate worktop, sold as super tough, had chipped. The warranty team insisted it was 'impact damage', without inspection and no offer made to repair it. As far as we're concerned we did not chip it. Our worktop is NOT super tough.
The Carysil hot tap filter lid popped off, flooding the kitchen. Again, not covered, but it caused more problems (read below).
The Wickes flooring, sold to us as waterproof (we double-checked this due to leaks with a previous kitchen), is NOT due to the Carysil filter leak. We now have to pay £700 to claim on our insurance as the flooring is ruined, as is the sub-floor (the fridges now lean towards each other as the floor is damaged).
The third, and only problem covered under warranty is the section of under-cupboard lights that stopped working. Even that didn't go smoothly, as the warranty team sent the wrong lighting strip , which the electrician had to cobble together.
Our (in our opinion) sub-standard kitchen has lost its shine - it only took 4 - 7 months before it fell apart. Wickes warranty team took months over our claim and rejected most of our concerns as our fault. THEY WERE NOT 🤬😟