Arvostelu koskien yritystä Thompson & Morgan


Saanut 3/5 tähteä

Plants delayed arriving in stressed state. 2nd batch much healthier, but not growing well

Plants arrived 7 days after despatch, many wilted and have not recovered after planting out. Local Post Office delays mainly the cause and I've suggested a different provider to deliver to T & M. They responded promptly and agreed to resupply the order, which I appreciated a trust its not delayed!
The second batch arrived promptly and looking healthy. However, many have again failed to thrive despite being potted on inside and placed on a window sill. I hope some will survive. I've planted other seeds in the same compost which have grown well.

8. huhtikuuta 2025

Vastaus yritykseltä Thompson & Morgan

We understand your disappointment with the condition of the plants upon arrival. We appreciate your patience and understanding regarding the postal delays. We are committed to providing our customers with the best possible experience and are glad we were able to resupply your order. We hope the replacement plants arrive promptly and thrive in your garden. Kind regards, Megs, Thompson & Morgan