Real People on their Helpdesk!
I received an instant acceptance for my 0% deal on a Tag Heuer. When the retailer tempted me with a model 50% costlier, Novuna swiftly cancelled my agreement and offered me a new one. When I was forced to return that watch due to it being not quite right Novuna swiftly cancelled that agreement.
Most impressively, while I was in the process of returning the watch, Novuna replied to my emails using real people who were immensely friendly and positive.
20. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novuna Personal Finance
Many thanks for the feedback Steven.
Unlike a growing number of companies out there, we'll never outsource or off-shore our customer service. Giving you the best service possible is just too important to us.
Have a great Christmas.