First use of AA breakdown service after many years of membership. Discovered that the App is used for call out and found it easy to navigate. Impressed to receive an instant message acknowledging the breakdown (flat tyre) and the estimate of patrol attendance in 20 minutes. Was able to track the patrol vehicle on the App which arrived in a timely manner, despite it being rush hour. Sam was able to fit my (temporary) spare wheel and the vehicle was serviceable again in about 20 minutes. All things considered (cold, dark rainy conditions) the service could not have been better.