Hi Kevin,

Thank you for leaving a review, your feedback is important to us and will be taken on board to improve our level of service going forward.

I am sorry to hear that the bike was reduced the day after purchase and there was damage to the bar tape, this is certainly not the experience we expect for any of our customers when ordering with us.

I can see that we did have one query which was responded to however I have been in contact this afternoon to provide support, however if you need any further assistance please do not hesitate to contact us via live chat.

Kind regards,

John,
Tredz Team.