Arvostelu koskien yritystä Yodel by InPost


Saanut 1/5 tähteä

Drivers must be ghosts!!!

States two missed deliveries and calling card left. My experience differs slightly, no calling cards and no evidence of visits from cctv / doorbell. Clearly Yodel are employing stealth drivers or ghosts. Updated safe place location only to be completely ignored. Online chat also a waste of time as they could not advise when delivery will happen.

The reply from Yodal below is just to make the appearance that they care. After many more web chats with them it is clear they do not. Lies and false information…..still no delivery.

Promised delivery today(3/6/23). You will not be surprised it did not happen.

Now they are saying delivery has been refused. They have not even been here!!!!

Have said the driver will contact me to ensure they have the correct address. I am not expecting this will happen either.

The driver did not show up or call .

Now another day and the driver is delayed sp I guess it will not show up again. Yodel are being very unhelpful in resolving this their web chat service is uselass as they can only tell you what is on the app with no way of contacting the depots to give customers some assistance

1. kesäkuuta 2023
Oma-aloitteinen arvostelu

Vastaus yritykseltä Yodel by InPost

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team