False advertisers
Placed an order 9th August for an aircon unit as advertising next day delivery and required urgently. contacted Yodel who have informed they are still waiting for Pro Breeze to send them the item.
as other buyers are stating you can only contact Pro Breeze via email, I'm still waiting for my reply.
Spend your money elsewhere as they false advertise.
Vastaus yritykseltä Pro Breeze
Hi Lisa,
Thank you for your review. I’m sorry to hear about your experience and that the provided service didn’t meet the level of service we strive for.
Due to the heatwave, we’ve experienced a high volume or orders and customer enquiries. Be assured that we’re working hard to help every customer as fast as possible, and I will personally make sure we resolve your issue.
In regards to your order, I followed up on the email chain, to get this sorted for you.
I apologise again for any inconvenience this caused you and thank you for taking the time to share your feedback with us – we take all reviews seriously and will use them in our continuous improvement efforts!
Best wishes,
Charlotte