Dear viktoria,

Hope you are doing well.

Thank you for letting us know about this matter. Your feedback is extremely valuable to us.

We put our 100% in providing the best experience to all our customers for all the trust they put on us. We are extremely sorry that we let you down this time.

We will try to improve ourselves so that we will provide you with a better service in the future.

For further questions and queries, do write back to us.

Apologies,

Kind Regards,

Manni

Taxi2Airport Support Team