The installation of my multi fuel stove was only completed yesterday, so i cannot comment on the stove as yet, but the installation has been carried out very well. There was quite a lot of plaster to repair and Michael the Hetas installer did a very good job.
My only criticism would be that the dust sheets used to cover the furniture that i had left in the room either had holes in them or where already covered in brick dust, and didn't do there job.