I got the 4” classic futon and despite my initial reservations that it might not provide enough cushion if I slept on my side, it actually was firm enough to give the support I needed. I also like tha... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Product and Delivery are GREAT! However if you plan to use this for more than a few days, go with the 6inch. Recommendations on the website said 4in works for side sleepers as well. Nope if you are a... Näytä lisää
I was definitely skeptical because this company seems a little scammy, but I got the mattress anyway and I love it. I suffer from muscle and joint pain and even my sleep number at 100 wasn't hard enou... Näytä lisää
What a great travel bed, that you can carry anywhere. I am a healthcare worker and need a comfortable travel mattress. After my duty, I crash in any vacant room and spread my mattress for a two hour... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ZONLI is a Floor Living brand inspired by traditional Japanese tatami and futon mattresses, reimagined for modern living with a focus on comfort and support. Starting with floor sleeping, we’ve built a complete floor-sleeping ecosystem and are continually exploring new possibilities for life closer to the ground. Our thoughtfully designed products range from futon mattresses and tatami mats to floor seating, low-profile bed frames, and furniture. By combining comfort, ergonomic support, and modern aesthetics, we help people create spaces that feel more flexible, functional, and open. We believe living closer to the ground is more than a different way to sleep. It’s a way of life—one that embraces simplicity, makes better use of space, and leaves more room for what matters. When life becomes simpler, there’s more room for comfort, balance, and connection. Closer to the Ground. Closer to Life.
Our Promise to You
We're committed to our customers!
We provide free shipping on orders $100+, Delivery within 2-5business days, a 1‑year warranty, and installment plans. Experience floor living the right way. Choose ZONLI today.
Yhteystiedot
Yhdysvallat
- cs@zonlihome.com
- zonlihome.com
4,5
Erinomainen
241 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Zonli is a wonderful company 💙
I have shopped from Zonli for years. They offer the most comfortable, quality mattresses ever. They sell beautiful linen and so much more. Great customer service. Fast Shipping and I Highly Recommend shopping at Zonli ⭐⭐⭐⭐⭐
29. elokuuta 2026
Vastaus yritykseltä Zonli
Hi Cid,
Thank you for being with us all these years — that kind of loyalty is something we never take for granted.
Comfort and quality are what we build everything around. And thank you for the shout-out to our customer service and shipping teams — we'll make sure they see this.
Your recommendation means a great deal to us. Here's to many more cozy nights ahead!
Best,
Zonli Home Team
Wow! So helpful!
I accidentally ordered a tatami mat on preorder and I needed that ASAP for my move to my new home since I have a futon. I messaged zonli customer service and they offered to send me the tatami mats that are in stock right away! And i received them in time for my move in. I am very pleased with the quality of product and customer service.
29. elokuuta 2026
Vastaus yritykseltä Zonli
Hi Kata ,
What a great story to hear — thank you for sharing it. When you let us know the timing was tight, sending the in-stock mats right away was an easy call. Getting you settled into your new home on schedule mattered more than the order details.
We're thrilled the quality lived up to expectations too, and we hope your futon setup brings you many restful nights.
If anything comes up, just reach out — we're always here.
Best,
Zonli Home Team
The delivery was fast
The delivery was fast, the mattress is very comfortable and I am super happy with my purchase!
26. elokuuta 2026
Vastaus yritykseltä Zonli
Hi Rosanett,
What a lovely review.Knowing you’re super happy with your purchase truly means a lot to us. We hope you continue to enjoy many cozy and restful nights on it!
If any questions come up down the road, just reach out!
Best,
Zonli Home Team
My daughter Tanya is very pleased with…
My daughter Tanya is very pleased with her bed, Its conformable, and the cover washes well. she is sleeping so much better. a perfect birthday gift!
28. elokuuta 2026
Vastaus yritykseltä Zonli
Hi Georgiann,
What a lovely review. We’re especially glad to hear that the cover washes well. We designed it to be removable so it’s easier and more convenient to clean and care for.
Knowing it made the perfect birthday gift truly means a lot to us. We hope Tanya continues to enjoy many cozy and restful nights on it!
If any questions come up down the road, just reach out!
Best,
Zonli Home Team
My Dog and I love our Futon Mat from Zonlihome
The zonlihome futon mat has been a big positive for my dog and I. He loves that we can both sit together on the floor. It’s really improved our down time together.
We use it as a full mat for lying down but mostly we fold it against the wall into a seating area. He runs to it right after a walk as if saying - let’s sit together. It’s really cute.
I’d say any one who loves spending time with their dog - should consider getting one.
The one confusion I had going into the purchase was what thickness to buy. Zonlihome does a fair amount of social media - but it’s not always clear in the post which thickness is being used
I have a 2.5 inch mat as I was worried the thicker mats wouldn’t be as flexible. I’m pretty pleased with that thickbess.
Now I am trying to find some futon covers so my dog and I can lounge carefree and keep things neat and clean.
I love my mat - it’s been a great addition to our home and life.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Hi Jay,
What a lovely review. We also appreciate your honest feedback about the thickness. We've already passed it along to our content team — details like this make a real difference for customers deciding between options.
And if flexibility in folding and storing matters to you, the 2.5-inch is a great fit.
To protect the mat, we'd recommend pairing it with a waterproof mattress protector. It keeps dirt and spills out, helps extend the life of the mat, and also reduces wear from pet claws to a certain extent.
If any questions come up down the road, just reach out！
Best,
Zonli Home
I contacted Zonli for help regarding assistance with a sofa-bed
I contacted Zonli for help regarding a sofa-bed I had purchased a little over a year ago. I couldn't figure out how to set up the sofa, since the straps that are supposed to hold be back didn't appear to be functional. Zonli responded within hours and sent me a link to a video that showed how to do it. However, it was for a different product. I explained that it appeared that the problem was with some Velcro strips attached to the straps which didn't appear to have the hook side of the Velcro straps. Zonli immediately offered to send me new straps. However, I realized that I had made a mistake: I had not noticed that the hook side of the Velcro strips was covered with a disposable fabric, which prevented the straps to get attached to the sofa during shipment. I apologize for my mistake.
What really was outstanding was the very prompt help from Zonli about an item that had been purchased over one-year earlier, and that had been discontinued.
The quality of the sofa-bed is very high. And, honestly, the customer service I received is the best I have ever had, both regarding the very prompt response, and the very clear interest on Zonli's customer service people on helping me solve the problem.
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Hey Pedro,
Thanks so much for sharing your full experience — we really appreciate the honest, detailed feedback.
First off, we’re glad the problem was finally resolved smoothly. For us, the most important thing is that you got the help you needed. And don’t worry at all about the mix-up — that’s totally understandable!
For our team, great service doesn’t expire when the warranty runs out or a product gets discontinued. If you bought it from us, we stand behind it — full stop. Fast, genuine, problem-first support is a core promise we make to every customer, and it means so much to hear it shone through for you.
We’re also really glad the sofa-bed’s build quality has held up so well. Top-tier craftsmanship is something we never cut corners on, even for items no longer in production.
Thanks again for taking the time to leave this review. If you ever need anything else down the line, we’re just a message away.
Warm regards,
The ZONLI Team
Brought a queen size futon to replace a…
Brought a queen size futon to replace a twin futon. Within 4 weeks I woke up with severe lower back pain. With the other futon my back pain had gone away. I could barely move. Zonli's futon are basically thin memory foam mattresses. Had I known this I would have just spent the extra money to buy a good Japanese futon. Time and money wasted. Experiencing back pain again which is why I purchased the Japanese futon to begin with. SMH
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Hi Teneca,
Thank you for sharing your honest feedback with us.
We’re truly sorry to hear that your experience with our Queen size futon mattress did not meet your expectations.
We take your concerns seriously and have already arranged for our customer service team to reach out to you directly to better understand the situation and help find a solution. Please keep an eye on your email inbox (including your spam folder, just in case).
Your feedback is very important to us. It helps us identify areas for improvement and continue to deliver better products and experiences for all our customers.
Thank you again for giving us the opportunity to look into this matter, and we hope we can make things right for you.
Warm regards,
The ZONLI Team
Love our Zonli mattress
Love our Zonli mattress! I have a 9 month old and we use this in so many different way; safe play in our playroom, co sleeping moments, cuddles for movie night etc. We appreciate quality of it most. Wish it had a tie or velcro to make it a little easier to transport throughout the house, but it does come with a bag to store which is a huge plus!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Hey Tatiana,
Thanks so much for this lovely review.
We designed this mattress to be portable and versatile, perfect for all the scenarios you mentioned. Quality is at our core, so it means a lot that’s what stands out most for you.
We really appreciate your suggestion about ties or velcro for easier transport — we’ll pass it along to our product team. Glad the included storage bag has been such a useful plus.
Thanks again. We’re here if you need anything.
Best,
The Zonli Team
Experience so far was awesome
Experience so far was awesome. The team was great a very helpful, shipping was quick, and the mattress looks super comfortable. I can’t wait to use it later today!
23. elokuuta 2026
Vastaus yritykseltä Zonli
Hey Piero,
Thanks a lot for this great review — we truly appreciate you sharing your experience.
We’re glad to hear our team was helpful and that shipping was fast and smooth. A straightforward, no-hassle experience from order to delivery is exactly what we aim for, so it means a lot to know we delivered that for you.
We’re also happy you’re looking forward to trying the mattress. At Zonli, we design our tatami mattresses with a low-to-the-ground profile, focused on delivering calm, grounded comfort. It strikes a nice balance of support and coziness, and we think it’ll live up to how great it looks.
Enjoy your first rest on it later today, and don’t hesitate to reach out if you need anything down the line.
Warm regards,
The Zonli Team
Smaller size fits my tiny space.
Got the 4-inch tatami for my child and it's been absolutely perfect. It's low enough for them to safely climb on and high enough for a good nights sleep.
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Dear Sienna,
Thank you so much for your wonderful feedback — we’re thrilled our tatami mattress works perfectly for your child.
Its low-to-ground design ensures safe climbing, while the proper thickness delivers sound sleep — this balance is exactly our design intent. Rooted in Japanese tatami philosophy, we aim to bring everyone closer to the ground for greater security and relaxation.
We’re honored to be a reliable, kid-friendly sleep solution for your family, and hope it keeps accompanying you and your loved ones.
Warm regards,
The Zonli Team
Sized down the mat so it would fit in…
Sized down the mat so it would fit in my small apartment and it's a perfect fit! It came really fast and the package was light weight when I carried it up the stairs. So happy with it!
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Dear Ainsley,
Thank you for your lovely review! We're so glad to hear that sizing down worked perfectly for your small apartment – it's great to know the mat fits just right. It's also wonderful that delivery was fast and the package was light enough for you to carry up the stairs without trouble. We designed our packaging with convenience in mind, so hearing that it made a difference for you truly means a lot to us. We're delighted that you're happy with your purchase, and we hope you enjoy many cozy moments on your new mat. If you ever need anything, we're always here to help.
Warm regards,
The Zonli Team
Delivery was fast and my back has never…
Delivery was fast and my back has never felt better. I love my floor mattress!
25. elokuuta 2026
Vastaus yritykseltä Zonli
Dear Alexandra,
Thank you so much for your wonderful review – it means the world to us that you're loving it! We're thrilled to hear that your order arrived quickly and that your back is already feeling better – that's exactly what we designed our floor mattress for.
We know how important a good night's rest is for overall health and wellbeing, so hearing that our mattress is making a positive difference for you is truly the best reward we could ask for. We carefully chose the foam density and materials to provide just the right balance of support and comfort, and it's great to know that it's working well for you.
We truly appreciate your support and hope you continue to enjoy many restful, pain‑free nights ahead. If you ever have any questions or want to share more of your experience, we're always here to listen.
Warmest regards,
The Zonli Team
Muy buenos me gusto
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Dear Andrea,
Thank you very much for taking the time to share your feedback with us! We are truly delighted to learn that you are satisfied with our product. Your recognition means a great deal to our entire team.
We always strive to create products that not only meet but exceed our customers' expectations, and your affirmation is our most precious reward. We are also deeply grateful for your trust in our brand. Amid so many choices, you chose us and took the time to leave such a positive review – we truly appreciate that.
We would also like to take this opportunity to invite you to explore our upcoming new collection, which will feature some exciting pieces that we believe you will enjoy just as much. As a valued customer, you will always be among the first to know about our special offers and new arrivals.
We look forward to serving you again soon, and we promise to make every experience as wonderful as this one.
Warm regards,
The Zonli Team
Stained Tatami Mat with Different Brand Tag on It
Update 9/6/26:
Zonli reached out to me and fully refunded the mat and mattress within 7 days of my review. They also reached out to me and explained the reason for the wrong tag. I have changed my rating to 3 stars and would tentatively consider ordering from them in the future.
-------------------
Ordered a bean bag, tatami mat, and 2.5" mattress. Bean bag is great. Tatami mat came with stains plus an attached tag that was NOT for Zonli (the tag says Syrinx, which I see is a defunct random Amazon brand that once sold tatami mats). Shame Zonli couldn't even bother to take off the tag of whatever random stock they're selling. Mattress is still pending, but I don't have good expectations after this.
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Dear Samantha,
Thank you for your honest and detailed feedback — we truly appreciate hearing both the good and the bad.
We're glad you're enjoying the bean bag, but we sincerely apologize for the stains on the tatami mat and the incorrect tag. This is not the quality we stand for, and we completely understand your disappointment.
We've already taken this seriously: our warehouse team is conducting a full batch inspection to find the root cause and prevent future issues. Our dedicated support agent has reached out to you personally to resolve the tatami mat problem right away. We're also keeping a close eye on your mattress shipment to ensure everything goes smoothly.
We truly hope to make things right and earn back your trust.
The Zonli Team
Great customer service!
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonli
Dear Emily,
Thank you so much for your kind words! "Great customer service" means a great deal to our entire team. We truly believe that every interaction with our customers is a chance to build trust, and your recognition reassures us that we're on the right track.
At Zonli, we always strive to listen carefully, respond promptly, and resolve every issue with genuine care. Knowing that we've made a positive impression on you is the greatest reward for our daily efforts. We'll keep working hard to ensure every customer feels valued and supported.
Thank you again for choosing Zonli — we're always here whenever you need us!
The Zonli Team
Mattress cover does not fit
24. elokuuta 2026
Vastaus yritykseltä Zonli
Dear Jessica,
Thank you for bringing this to our attention — and please accept our sincere apologies that the mattress cover didn't fit as expected. We completely understand how frustrating that can be, and we take your feedback very seriously.
We have already assigned a dedicated support agent to look into your case, and they will be reaching out to you shortly (please also check your inbox or spam folder) to resolve this issue properly. Whether it's a replacement or a full refund, we're committed to finding the right solution for you.
Your satisfaction matters greatly to us, and we truly hope to turn your experience around. Thank you for giving us the opportunity to make things right.
The Zonli Team
Easy to purchase and shipping was fast
22. elokuuta 2026
Vastaus yritykseltä Zonli
Dear Mary,
Thank you for your kind words! "Easy to purchase and shipping was fast" — though brief, it means a great deal to us. ❤️
From order placement to delivery, we strive to make every step smooth and hassle-free. We partner closely with our logistics team to ensure your package arrives quickly and in good condition — because we know how much you're looking forward to it.
Knowing you had a pleasant experience brings us joy and motivates us to keep improving, from product quality to customer care. We want every interaction with us to be just as wonderful.
Thank you again for your trust and support. We look forward to serving you again soon!
The Zonli Team
The futon is good and feels !
The futon is great, feels so comfortable and you can rest comfortably in it. I used already in my house, camping ⛺️ is very versatile.
I notice that the bag was ripped in the middle of the bag when I pulled out of the box. I gotta say this was a whole experience cause they contacted me and send me a new replacement for free. I really appreciate it that a lot!
18. elokuuta 2026
Vastaus yritykseltä Zonli
Dear Wilson,
Thank you for taking the time to update your review! We truly appreciate your kindness and are so glad that our after-sales support turned your experience around. ❤️
It's wonderful to hear that you're enjoying the comfort and versatility of our futon, whether at home or camping. We're also grateful for your recognition of our service — sending you a free replacement was the least we could do.
Thanks again for your understanding and support. We hope you enjoy many cozy nights with it!
The Zonli Team
So far I absolutely love how easy it…
So far I absolutely love how easy it was to set my Zonli Japanese floor mattress up!
On top of being easy to set up it is super comfortable. We bought this for my daughter to transition to her own room and I feel like the entire family has been laying on it and absolutely loving it. I love how easily I can pack up the mattress and travel with it and the fact the cover can come off to be washed.
20. elokuuta 2026
Vastaus yritykseltä Zonli
Dear Amalia,
Thank you so much for taking the time to share such a warm and thoughtful experience! Knowing that you and your entire family absolutely love our Japanese floor mattress — with everyone taking turns to lie on it and enjoy its comfort — truly warms our hearts and means the world to us. ❤️
Every detail you mentioned — the effortless setup, the outstanding comfort, the easy pack-and-go design, and the removable washable cover — represents exactly what we poured our hearts into when we designed this product. We set out to create a mattress that not only supports a smooth transition for little ones into their own rooms, but also fits seamlessly into various everyday moments, whether at home or on the go. Hearing that it has not only eased your daughter's move to her own space but also become a family favorite makes every bit of effort incredibly rewarding.
Thank you again for your trust and your kind words. We wish your daughter sweet dreams every night in her new little haven, and we look forward to bringing more cozy essentials to your family in the future.
The Zonli Team
Love all of their products
Love all of their products. Customer service has been wonderful too.
19. elokuuta 2026
Vastaus yritykseltä Zonli
Dear Magen,
We are truly touched and inspired by your kind words! Knowing that you love all of our products and that our customer service team has been wonderful to you means more to us than you know. ❤️ Your feedback — especially the recognition of our service — is the greatest encouragement for our entire team. Every day, we strive to refine our products and deliver warm, thoughtful support to every customer, and hearing that we've made a positive impact on your experience truly fuels our passion. We will continue to put our hearts into what we do and serve you with even greater care. Thank you again for your trust and support — we can't wait to welcome you back soon!
The Zonli Team
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Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.