Zoesydney Arvostelua 123

This company is an absolute joke. The dress I received looked NOTHING like what was advertised. What arrived was cheap, poorly made, low-quality rubbish that wouldn’t even pass for a knock-off. Total bait and switch.
Delivery took over a month, which should have been my first warning. I returned the dress immediately, followed all their instructions, and THREE MONTHS LATER I STILL HAVE NO REFUND. They are now outright refusing to return my money.
They hide behind the name “Zoe’s Sydney,” but make no mistake — nothing is made in Australia. This is a misleading brand selling cheaply made overseas products while pretending to be a local business. Once they have your money, they stop responding and avoid accountability.
This company has zero integrity, zero customer service, and zero respect for consumers.
Save yourself the stress, anger, and financial loss — stay far away.

Actually rate this company 0, Do not buy from this site, they advertise prestige garments however you will receive overpriced Chinese knockoffs not worthy of rags. It’s not a local warehouse and returns are far from smooth. If you return the goods to the Asia address provided you will not receive a refund. This mob need shutting down.

SCAM!! Do not order from here I repeat do not order. The website is so misleading and the description of the item I ordered is completely wrong - the quality is also rubbish. Despite being mid-sold the handbag by Zoe Sydey the customer service was awful, super unhelpful and basically told me I can’t return the item as it will cost ME too much to return to china.. yes china, not Australia. They offered me a 25% refund however after 2 months I have still not received the refund and all they say to me is ‘we are still reviewing your case’ so I’ve accepted I won’t be getting thr 25% refund promised because I can’t waste anymore time or energy on this awful company.

Do no buy from them, they are based in China not in Sydney, they do not do free returns. SCAM SCAM SCAM

Total rip off - I followed the sizing chart exactly but it was totally off and literally the weirdest sizing ever. TERRIBLE QUALITY. came from china, not Australia (neutral bay) like they flaunt all over their website. They offered a ‘one time courtesy’ of a 25% refund, despite their website saying they would honour full refunds for faulty product. Don’t trust them.

Appalling service. Dress was defective as it’s missing a button and when I enquired about returning the garment for a refund, I was told that I had to send the garment to China at my own expense. Even after referring to the return and refund policies online and advising I would be happy to send the dress to Sydney, they repeatedly told me that I had to send it to China in order to get a refund. Don’t buy anything from this outfit.

I would give no stars if I could! Absolute scammers. I Spent $76.99 for a pair of what was supposed to be zipper backed roman sandals. Received a pair of very cheap and nasty plastic sandals that you actually cannot do up! I wish I had reviewed these scammers before purchasing so I would have known it was cheap China junk and not even from Sydney as you are led to believe. They should be stopped from selling their products in Australia.

Just a warning to everyone.
Quickly noticed that I have seen several of the dresses on temu!
Haven't bought from the site, but almost did. Glad i checked here first too.
But one of the ones i saw is 18 au on temu but 199 on their site

Scam company. Advertises fashionable, well made clothes but sends cheap knock offs from China. Won’t refund you.

If I could give it a ZERO I would. Misleads you into thinking you are ordering from Aus, but you're ordering from China. Took 4 weeks for my order to arrive, and when it did, the sizing was completely off. Paid for the return postage to CHINA. The package looks like it is still sitting in CHINA customs to be sent out for delivery after 3 weeks , so no doubt they have given a wrong address or something so that the package never reaches them. I have emailed them multiple times and I keep getting the same auto generated email response from them, so no one is monitoring email box. Their phone number they have listed just goes to a voicemail, that also doesn't get responded to.

I ordered the faux fur coat and I was extremely disappointed in what I received!! It looks nothing like the website and smells horrible! They’re located in china and cost almost $200 to return!! Do not buy from here!!

Dress is poor quality Tricks you into thinking you are ordering from Australia but comes from China

Do not purchase from this store. I paid for a return which had to be in China and have still never received my money back. The dress that arrived was not the dress that I ordered it was a cheap imitation. Waste of money!!

Same as all the other review. It took 2+ weeks to arrive as it comes from Asia instead of Australia but could have dealt with that. However, when we opened the long awaited package, we could not believe how bad the quality was. It was terrible, without shape, cheap material you could see thought (not ideal for a winter jacket). Items RRP were $250+. 100% sure Kmart will offer better quality for a 10th of the price

This is a scam website. They are NOT in Sydney. They never shipped my dress and they haven't responded to my emails. Report them to the ACCC.

Terrible Quality and expensive

Product: Lightweight Anti-Sweat Linen Trousers
Order Date: (add date)

I’m really disappointed with my purchase from Zoe Sydney. After wearing these pants once, the fabric split right at the fork area. The stitching completely came apart and there was a large tear, which clearly points to poor quality or faulty construction.

I contacted customer service with photos and explained this happened after a single wear. All they told me was that they “don’t offer refunds after use.” They did not address the issue of the faulty workmanship, even though the damage was obviously not caused by normal use.

For the price, I expected much better quality. The lack of accountability and refusal to stand behind their products means I would not purchase from Zoe Sydney again. I’m leaving this review to help others make an informed decision.

A sham! Poor quality. Not normal sizing,Nothing like the photo. A Chinese company who only takes returns in CHINA. DON’T DO it!

Paid around $80 for wedge shoes usually $199. Quality is so poor it is hard to describe! The wedge base is made from very light plastic, sizing is wrong, upper shoe cheap thin vinyl. Shipped from China. No store in Sydney. Buyer beware.

I wish I could rate this store 0. Misleads you into thinking you are ordering from Aus, but you're ordering from China. Took forever for my order to arrive, and when it did, the dress was the absolute worst quality you can inagine. Cheap, thin, flimsy material. I got an XS, but it was more like an XL. Absolutely should have read reviews beforehand do not order from them, they are a scam, it is basically shein.