Zing Coach Arvostelua 367

TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Après plus de 4ans sur une appli de sport, j'ai voulu test celle-ci. Le concept est ingénieux, grâce à l'IA. On peut prévisualiser les exercices avant de commencer la séance et y apporter des modi... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

34+ EMAILS. 📧🚫 That’s how many times I’ve gone back and forth with the management team at @zing.coach, and they still can’t get a basic training split right. I thought I was paying for a "smart"... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Zing has helped me stay more consistent in my workouts, as well as giving me the mental break of not having to come up with or look up new workouts. I'm not getting bored with my workout routine anymo... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Awful app very glitchy, videos dont always play and workouts dont always load! It also doesnt increase your weights and expects you to calculate progressive overload. Tried to get a refund however ev... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kunto- ja ravitsemuspalvelu

Tietoja yrityksestä Zing Coach

Yrityksen kirjoittama

Screenshot-2025-01-15-111704
Zing Coach is an affordable interactive fitness app that uses artificial intelligence to create personalized workout plans and improve health and wellness. Zing Coach gives you exercises that are deeply personalized and customized. All fitness programs are individually designed based on your body data—via our Body Composition Scan, Fitness Test, and historical data from Apple Health—and constantly adjusted by AI.

Zing Coach can tailor your workout by location (gym or home), duration, intensity, available equipment, target muscles, and even health restrictions.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

367 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 97 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Confidence

Zing helped with my confidence in the gym. I was able to go in a have a plan without aimlessly hoping my workouts made sense! I enjoy asking questions to my AI coach and getting tips to help me through my journey to become fit.

29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Student,

Thank you so much for sharing this! We’re so happy to hear that Zing has helped boost your confidence in the gym and given you the structure to work out with purpose. Having a plan can make all the difference, and we love that you're using the AI Coach to get even more out of your journey!

We’re here to support you every step of the way.
The Zing Coach Team

Saanut 5/5 tähteä

I’m more than happy with my entire…

I’m more than happy with my entire experience with the ZING app! I love all of the functionality, the workouts, the body scanning capabilities and my AI coach! Customer support goes above and beyond to satisfy their customers - at least in my experience. I was able to pause my subscription during a period of inactivity with no issues at all. I can’t say enough about how happy I’ve been with this app and the company that produced and manages it!

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Patricia,

Wow, thank you so much for this amazing feedback! We're thrilled to hear how much you're enjoying the app, from the workouts and AI coach to the body scan and overall functionality. It means a lot to know that our support team was able to make things smooth and easy during your break.

Your kind words and trust in Zing truly inspire us to keep improving every day. We’re so proud to be part of your fitness journey!

Cheers,
The Zing Coach Team

Saanut 5/5 tähteä

Great app and if you have any problems

Great app and if you have any problems, customer service will help you immediately

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Jenny,

Thank you for the kind words! 😊 We're so happy you're enjoying the app and that our support team could assist you quickly. We're always here to help whenever you need us!

Cheers,
The Zing Coach Team

Saanut 5/5 tähteä

the fast response to the email's

the fast response to the email's

22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Rahma Alassaf,

Thank you so much! 😊 We're glad to hear our team was able to respond quickly and support you when needed. If you ever have more questions or feedback, we’re just an email away!

Cheers,
The Zing Coach Team

Saanut 1/5 tähteä

I canceled my trial and still was…

I canceled my trial and still was charged $59.99. Reached out multiple times thru email and they just kept on stalling me even after I provided proof of the charge thru google and proof of transaction. They wore giving me the run around that they couldn't find my account nor email even though that was the email I had used. Still haven't received my refund to this day.

31. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi there,

We’re truly sorry for the frustration this has caused and completely understand your concern.

We’ve checked our system and, unfortunately, we couldn’t find any messages linked to the name M. Ebanks. It’s possible there was a mismatch in the account or email used when contacting us.

Please reach out to us again at support@zing.coach and include a reference to this Trustpilot review so we can prioritize your case and investigate it thoroughly. We genuinely want to make this right and ensure you’re properly taken care of.

Thank you for your patience — we’re here to help.

The Zing Coach Team

Saanut 5/5 tähteä

I enjoy the fact that you can…

I enjoy the fact that you can substitute suggested exercises.
I like the interaction with the AI coaching and the feedback.

10. kesäkuuta 2025
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Zinger,

We’re so glad you’re enjoying those features! Being able to substitute exercises and get real-time AI coaching and feedback is all about making your workouts flexible, personalized, and motivating — just like they should be.

Thanks for being part of the Zing community, and keep up the great work!

Cheers,
The Zing Coach Team

Saanut 5/5 tähteä

Super helpful

Super helpful, was a positive and quick process to get my email typo corrected

7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Tegan,

We’re so glad to hear that! Thanks for your kind words, we know how frustrating small issues like a typo can be, so we’re happy we could sort it out quickly for you.

If you ever need anything else, our team’s always here to help!

Cheers,
The Zing Coach Team

Saanut 5/5 tähteä

Best trainers

I’ve been using this app for 2 months now and I love it ! I’ve never been so consistent with working out in my life. Zing makes it easy and convenient especially with my busy schedule .

4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

That's amazing to hear, thank you so much for sharing! 💙 We're thrilled that Zing has helped you stay consistent and fit workouts into your busy schedule.

Your dedication is inspiring, and we're proud to be part of your fitness journey. Keep it up, we’re cheering you on every step of the way!

Cheers,
The Zing Coach Team

Saanut 1/5 tähteä

I never signed up for anything but l…

I never signed up for anything but l was charged £38.99 today? This definitely scam please sign up at your own risk

2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Melody,

We’re really sorry for the confusion and completely understand your concern.

Please note that Zing Coach is a subscription-based app, and a charge can only occur after a user manually confirms a purchase through the paywall, where the price and terms are clearly displayed. Additionally, a receipt is always sent after any purchase.

It’s possible that the subscription was activated during a trial or through a family/shared device account. We’d love to investigate this for you — please reach out to us at support@zing.coach with the email or transaction details, and we’ll assist you right away.

We take your trust seriously and want to ensure this is resolved properly.

The Zing Coach Team

Saanut 1/5 tähteä

This is a scam

This is a scam. They take your money continuously without notice. Don't give your card details.

15. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Janaka,

We’re really sorry to hear you feel this way and appreciate you bringing this up.

Zing Coach operates on a subscription-based model, which means charges recur at the end of each billing cycle unless the subscription is canceled beforehand. This information is clearly shown on the paywall at the time of purchase, and an invoice with full details is also sent right after.

We never charge without consent, and you must agree to the terms and pricing before any payment is processed. If you feel the renewal happened unexpectedly, please don’t hesitate to contact us at support@zing.coach—we’d be happy to take a look and help resolve it for you.

Your experience matters to us, and we’re here to assist you.

Zing Coach Team

Saanut 5/5 tähteä

Zing experience

After 160 workouts in a row, my body has transformed completely!
Whenever there is an issue, the support team is there to help with fast and competent solutions!

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Sascha,

Wow – 160 workouts in a row is incredible! 💪🔥 Congratulations on your transformation, and thank you for your dedication and trust in Zing!

We’re also really happy to hear our Support team has been there for you when needed. If you ever have questions or need a hand again, you know where to find us.

Keep up the amazing work – your consistency is truly inspiring! 🙌

Cheers,
Zing Coach Team

Saanut 5/5 tähteä

Rapidos

Rápidos en atención al cliente , tuve que darme de baja hasta agosto y en 3 minutos ya tenía respuesta y todo solucionado .

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

¡Hola Neus!

¡Gracias por tu comentario! 😊 Nos alegra saber que tu experiencia con nuestro equipo de atención al cliente fue rápida y efectiva.

Estaremos encantados de darte la bienvenida de nuevo en agosto cuando estés listo para retomar. ¡Aquí estaremos para seguir acompañándote en tu camino fitness! 💪

El equipo de Zing Coach

Saanut 1/5 tähteä

Unauthorised Card Charge by Zing

Unauthorised Card Charge by Zing
I just copied a feedback of a Lady as it’s the same fraud issue and no one is stopping them !!!!!! I signed up for a 3-month subscription for Zing Coach. When checking my bank statement, straight away I was charged an additional £22.99 twice for Zing Nutrition and a body scan. I did not approve or authorise this charge. I contacted Zing and was told no refund for the two £22.99 . I just cancelled my subscription and I know it was a mistake to not check the reviews before to get involved with these bastards as I can see there is many many people that lost cash with them so let’s complain about them together to stop them definitely stealing our cash without !!!

19. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Houyeme Butt,

We’re sorry to hear about your frustration. We understand how unexpected charges can be concerning, so we want to clarify how our billing works for anyone reading.

When a user signs up for Zing Coach, optional add-ons like the Nutrition Guide and AI Body Scan may be offered during the onboarding process. These are clearly shown as one-time purchases and must be manually confirmed before being added. They are designed to enhance your experience, but are not required to use the app.

That said, we reviewed this case in full and, although the charges were valid, we’ve issued a complete refund — including for the add-ons, which are normally non-refundable. The subscription was also cancelled, and no further charges will be made.

We take all feedback seriously and are always happy to clarify or help via support@zing.coach.

The Zing Coach Team

Saanut 5/5 tähteä

Good customer support Jo helped a lot!!!

14. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Madison,

Thanks so much for your kind words! 😊

We’re thrilled to hear Jo was able to help you out—your experience means a lot to us. If you ever need anything else, don’t hesitate to reach out. We’re always here to support you on your fitness journey!

Cheers,
The Zing Coach Team

Saanut 1/5 tähteä

Unauthorised Card Charge by Zing

Unauthorised Card Charge by Zing
I signed up for a 3-month subscription for Zing Coach. In reviewing my card statement, straight away I was charged an additional £22.99 twice for Zing Nutrition and a body scan. I did not approve or authorise this charge. I contacted Zing and was told no refund for the two £22.99 but refunded me £25.99 for the coaching session I wanted. Then cancelled my subscription. I’m filing a fraud claim with my bank as a result. Be very aware of this issue.

11. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Catherine,

We’re truly sorry for the frustration and confusion this situation has caused.

We want to clarify that the Body Scan and Nutrition Guide are optional add-ons, presented with a separate paywall that requires confirmation before purchase. These add-ons are not automatically included with a membership, and charges can only be made if the user agrees to them during the checkout process.

We understand how this might not have felt entirely clear at the time, and we apologize if the experience wasn’t what you expected. While our refund policy states that add-ons are non-refundable, we’re glad we could assist you with a refund for the main subscription.

If you’d still like to discuss your case further or if there’s anything else we can do to help, please feel free to reach out to our support team again—we’re here to help and always open to making things right where possible.

The Zing Coach Team

Saanut 5/5 tähteä

es la mejor eleccion

es la mejor eleccion, con Ai te hace una evaluacion y te filma, amplia variedad de rutinas donde se customizan acorde a los elementos que uno tiene y que incluyen hit, cardio, pesas, estiramientos.
Me encanto y la recomiendo.

2. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hola Roby,

¡Gracias por tu increíble reseña!

Nos alegra muchísimo saber que disfrutaste la experiencia con Zing Coach y que nuestra evaluación con IA, junto con la variedad de rutinas personalizadas, te resultaron útiles y motivadoras. 🧠🤖🏋️‍♀️

Que nos recomiendes significa mucho para nosotros. ¡Seguiremos trabajando para que cada entrenamiento te acerque más a tus objetivos!

El equipo de Zing Coach

Saanut 1/5 tähteä

I signed up for 3 month membership then…

I signed up for 3 month membership then it flashed a screen saying add body scan for 38 but they made it seem like with the membership not additional and then I asked for a refund since I realized and they refuse to refund which is ridiculous long term that I am thinking of being a member for years.

9. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi CherDon Essar,

Thank you for your feedback, and we’re really sorry for the confusion and inconvenience this caused.

We want to clarify that the Body Scan is an optional add-on, and to purchase it, users must confirm the charge on a separate screen with its own paywall. That said, we understand how it might have felt like it was included with your membership, and we’re sorry if this wasn’t clearer.

While our refund policy states that add-ons are non-refundable, we truly value your interest in being part of the Zing Coach community long-term. Please reach out to our support team again — we’d love the chance to revisit this and see how we can make things right for you.

Thanks again for bringing this to our attention.

The Zing Coach Team

Saanut 1/5 tähteä

Stay Away. They do not reimburse the adds on they lead you to purchasd

I start to purchase Zing Coach. Then it shows up that, to get full benefits you should purchase an additional body scan which I did, after it shows a meal plan…
This is a kind of scan end they lead you to spend more and more.
I immediately requested my refund as I didn’t even used it, which the mentioned would do, but for the body scan linked to the zing coach they say that no refund will be issued because this is state in their policy.
I only purchased that because I had the primary app. This is a scam and do not make any sense as they are not transparent.

Your answer shows the behavior of your company. We are sorry ... just a script

why do you refund ad ons to some people and not to me?

11. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi there,

Thank you for sharing your experience, and we truly apologize for the frustration this situation has caused.

We understand how it may feel confusing when additional features like the Body Scan and Nutrition Guide are presented after the main purchase. However, we want to clarify that each add-on requires the user’s confirmation on a separate paywall, where the price and terms are clearly displayed before the purchase is completed. There are no hidden charges, and users must actively approve each transaction.

As for refunds, our policy states that add-ons are non-refundable, which is why your request was initially declined. That said, we do occasionally make exceptions in specific cases to make things right, especially if there was a misunderstanding or technical issue.

We genuinely want you to have a fair and transparent experience with Zing, so please reach out to us again at support@zing.coach. We’d be happy to take another look and, if possible, offer a replacement like the Body Scan for the Nutrition Guide, to make things right.

Zing Coach Team

Saanut 5/5 tähteä

The reason as to why I have enjoyed my…

The reason as to why I have enjoyed my experience with Zing is because it has genuinely made exercising a lot more fun for me. I can now go to the gym and enjoy what I’m doing and also have the knowledge as to why the exercises I’m doing benefit me.

12. toukokuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Roshaan,

Thank you so much for your kind words! We're thrilled to hear that Zing has made exercising more fun and meaningful for you.

One of our main goals is to help you not only enjoy your workouts but also understand the why behind them—so it’s amazing to hear that this has made a real difference for you at the gym. 💪

Keep it up, and we’ll be here to support you every step of the way!

Cheers,
The Zing Coach Team

Saanut 1/5 tähteä

Unauthorized Credit Card Charge by Zing

I signed up for a 3-month subscription for Zing Coach. In reviewing my credit card statement, I was charged an additional $28.79 for Zing Nutrition. I did not approve or authorize this charge. I contacted Zing and was told no refund for the $28.79 would be issued. I filed a fraud claim with my bank as a result. Be very aware of this issue.

UPDATE: Zing has finally agreed to refund the Nutrition charge of $28.79 after telling them I filed the fraud claim and writing this review. Still giving one star as their customer service is terrible.

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Zing Coach-logo

Vastaus yritykseltä Zing Coach

Hi Jane,

Thanks for your feedback, and we’re sorry for any frustration caused during your experience.

We’d like to clarify that all add-ons, such as Zing Nutrition, require explicit confirmation from the user before purchase. There’s a separate paywall presented in the app where users must agree to the charge in order to proceed. We do not apply any hidden fees, and transparency in billing is something we take seriously.

According to our refund policy, add-on purchases are generally non-refundable. However, we’re glad we were ultimately able to resolve this case and process a refund for you as a gesture of goodwill.

We’re continuously working to improve our service and appreciate your feedback.

The Zing Coach Team

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Lue lisää muunlaisista arvosteluista.

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Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

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