Après plus de 4ans sur une appli de sport, j'ai voulu test celle-ci. Le concept est ingénieux, grâce à l'IA. On peut prévisualiser les exercices avant de commencer la séance et y apporter des modi... Näytä lisää
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34+ EMAILS. 📧🚫 That’s how many times I’ve gone back and forth with the management team at @zing.coach, and they still can’t get a basic training split right. I thought I was paying for a "smart"... Näytä lisää
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Zing has helped me stay more consistent in my workouts, as well as giving me the mental break of not having to come up with or look up new workouts. I'm not getting bored with my workout routine anymo... Näytä lisää
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Awful app very glitchy, videos dont always play and workouts dont always load! It also doesnt increase your weights and expects you to calculate progressive overload. Tried to get a refund however ev... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Zing Coach
Yrityksen kirjoittama
Zing Coach can tailor your workout by location (gym or home), duration, intensity, available equipment, target muscles, and even health restrictions.
Yhteystiedot
1209 Orange Street , DE 19801, Wilmington, Yhdysvallat
- support@zing.coach
- zing.coach
3,4
Keskitasoinen
367 arvostelua
On vastannut 97 %: iin saamistaan huonoista arvosteluista
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It wasn't for me at this time but what…
It wasn't for me at this time but what I was impressed with was the speed and flexibility of the customer service. They were very helpful in providing my refund - and to be honest, when I am ready to tackle my fitness Zing will be where I go to first because of this experience.
19. marraskuuta 2024
Vastaus yritykseltä Zing Coach
Hi Curtis,
Thank you so much for your thoughtful feedback! We completely understand, and we’re thrilled to hear that our customer service impressed you. 😊
We're grateful for the opportunity to assist with your refund, and we’re honored that you'll choose Zing when you're ready to tackle your fitness journey. We’ll be here whenever you’re ready, and we look forward to supporting you in the future! 💪
Amazing team and service
Amazing team and service, the IA coach is helpful and routines are well structured and can be edited to your needs.
1. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi DM,
Thank you for the wonderful feedback! We’re so glad to hear that the IA coach and customizable routines are helping you reach your goals. Your feedback means a lot to us, and we’re so glad Zing is making a positive impact on your fitness journey.
Thanks for being a part of our community! 🥰✨
I highly recommend this app
I highly recommend this app. I like how detailed the work outs are and how it adjust to what suits best for you. It's really helps me stay on top of my work outs everyday. I also like the reminder it gives. Plus having an actual schedule of different work outs the zing coach provides.
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Shaylyn,
Thank you so much for the kind words! We're thrilled to hear that the app has been helpful in keeping you on track with your workouts and that you enjoy the detailed routines and reminders. It's great to know the schedule feature is working well for you!
We appreciate your recommendation and are excited to continue supporting your fitness journey. If you ever need any assistance or have more feedback, don’t hesitate to reach out!
I love this app!
I wanted to take a moment to express how much this app has motivated me to exercise more consistently. Since I started using it, I've built a regular routine, and the results have been incredible—it's honestly better than any instructors I've had in the past! I've noticed many positive changes in my body and energy levels, and I truly appreciate the improvements to the app.
That said, I have a few suggestions for further enhancement:
Combining Calisthenics with Weight Training
I currently follow a calisthenics-based routine, and I would love the option to combine this with weight exercises. While I’m really happy with my current routine, incorporating both elements could help me progress even further. It would be great to have a weekly program that blends calisthenics with weight training to avoid the daily hassle of manually adding weights to my schedule.
Greater Variety of Exercises
It would be fantastic to see more diverse exercises in the app, particularly ones that incorporate equipment like kettlebells, boxes, ropes, and other functional tools. Adding more variety will keep the workouts fresh and challenging.
Routine for Older Adults
Lastly, I’d like to request the addition of a routine tailored for older adults, especially those who are new to exercise. I recently shared the 7-day routine with my 69-year-old mother, but the exercises, while useful, were too intense for her. A routine with lighter weights and more beginner-friendly movements would be invaluable for people like her who are just starting their fitness journey.
Thank you again for all the hard work you’ve put into this app
27. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Johana,
Thank you for your amazing feedback! We're thrilled to hear the app has helped you build a consistent routine and achieve great results!
We appreciate your suggestions and will look into adding a combined calisthenics and weight training program, more exercise variety with equipment like kettlebells, and routines tailored for older adults.
We’re so grateful for your thoughtful feedback and will continue to improve the app to better meet your needs. Keep up the great work, and don’t hesitate to reach out if you have more ideas or questions! Thank you so much!
Says it’s free and you fill out all the…
Says it’s free and you fill out all the forms to be asked to pay. Swivel on it.
24. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi David,
Thank you for your feedback! The Zing AI app is indeed free to download and you can explore its functionality before deciding if the premium version suits your needs. Payment is only required if you choose to upgrade to the premium features.
If you decide to test Zing AI, we would be happy to offer you any help you need!
Best regards,
The Zing AI Team
Odd request answered great
I needed to change my email due to no longer having access. I got quick responses, kind responses, and utmost customer service for my troubles. The app is efficient to use as well. Thanks to Jo in customer service!
22. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Thank you so much for taking the time to share your experience with us! We’re so happy to hear that you received prompt, kind, and helpful support while resolving your email issue. It’s wonderful to know that the app has been efficient for you as well.
I’ll be sure to pass along your thanks to Jo in customer service—your feedback means a lot to us! If there’s anything else we can do for you, feel free to reach out.
Thanks again for choosing Zing!
I love using the Zing app because.....
I love using the Zing app because it lets me work out at home or gym of any size, with or without equipment. The flexibility of customizing workout times and focus areas, combined with the countdown timer and live video feature, makes it so convenient to stay on track and get an effective workout.
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the flexibility and convenience of the Zing app. It’s great to know that the ability to customize workout times, focus areas, and the live video feature are helping you stay on track and achieve effective workouts—whether at home or in the gym.
Your feedback is invaluable to us, and we’re so glad to be part of your fitness journey. If you ever have any suggestions or need further assistance, don’t hesitate to reach out at support@zing.coach
Keep up the great work, and thank you again for choosing Zing!
Not worth £34.99 pcm
I concur with the users who have flagged up the extortionate cost of the app. I signed up to a £13.99 pcm subscription but have been charged £34.99. Customer services are prompt to respond but only to direct you back to the app to glean the information you require. I have opened every single tab, the information I require re membership package options is not there. Why will a human being not help with this?
As a personal trainer I can confidently agree with the users who say that the library of exercises is limited, and the coaching is mediocre (at best).
I like that the app keeps me accountable but it is definitely not worth £34.99 per month.
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Thank you for sharing your feedback with us, and we’re truly sorry to hear about your experience.
Regarding the charge discrepancy, we sincerely apologize for any confusion or frustration. The subscription fee you mentioned might be related to a different membership package or an issue we need to look into. Please reach out directly to our support team at support@zing.coach, as they are the best resource to help resolve billing issues and clarify your membership options.
We also value your feedback on the exercise library and coaching. We’re committed to improving our services, and your insights are vital to that process. Rest assured, our team is here to assist you and ensure your experience with Zing is a positive one.
Please don't hesitate to reach out if you need further assistance. We’re here to help!
Unfairly charged on a weekly subscription.
I tried the one week subscription. Unfortunately I could not make the best out of it and stopped my subscription. Weeks after I noticed that I had been charged every week from by credit card. I sent a message through the client support email but I never had an answer. To this day I have been unfairly charged and not been refund. I just deleted my account on my mobile app out of frustration after trying to log in on my computer, unsuccessfully, to manage the issue. Impossible. I am awaiting to have some feedback please.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Clara,
Thank you for sharing your feedback, and we are truly sorry to hear about your experience.
We want to confirm that we have now fully processed a refund for all unexpected charges related to your subscription. It sounds like there was a miscommunication regarding the cancellation, and I apologize for any inconvenience this has caused. Our goal is always to provide a smooth and transparent experience, and I’m sorry we missed the mark here.
If you have any further questions or need additional assistance, please don’t hesitate to reach out directly at support@zing.coach. We appreciate your patience, and we hope this resolution helps address your concerns.
I could next get the app to work on my…
I could next get the app to work on my phone or laptop. I have been charged from may 2024 £38 on a monthly basis. When enquired i was told i will be give a month free to use the zic coach app. When my id itself was not allowing me to login how would i use the services. I need full refund from may2024 onwards. I will never recommend your app to any customers. They cannot even provide proper app support. They just go on deducting funds after trial prriod. Never trust them
13. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Roshni,
this is Yaroslav, Head of Support. I'm truly sorry for the frustration you experienced and for our initial mishandling of your case. After reviewing your situation, we've issued a full refund for all payments since May 2024. Additionally, we’ve implemented internal measures to ensure cases like yours receive the attention they deserve from the start.
Thank you for giving us this feedback—it’s invaluable in helping us improve. If there’s anything more we can do, please don’t hesitate to reach out. We’d love the chance to restore your trust.
I really like the app but...
I really like the app and have genuinely seen huge progress. For an AI powered app, I think it lacks customisation. For example, the goals that you can set - lose weight - gain muscle - get in shape. It would be great if you could say "washboard abs," or whatever it is you want.
My biggest peeve is with the body composition scan. I get wildly different results between scans and from room to room. There is such a wide margin between scans that I don't find them useful at all. It's annoying because the app has helped me reshape my body, but the scan tells a different story.
The scan was advertised as free with the paid version of the app. This is not the case. I had to pay £20 extra after my initial payment.
You will find that Zing keeps pushing more paid services even though you're a premium member. You would think that with such an expensive membership price these things would come as standard.
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi James,
Thank you for your feedback! We’re glad to hear you’ve made great progress with the app. We understand the desire for more customization, like specific goals such as "washboard abs," and we’re working on improving this in future updates.
We apologize for the inconsistencies with the body composition scan. Our team is actively working to improve its accuracy. In the meantime, we recommend using it as a guide alongside other measurements.
Regarding the scan being free, we’re sorry for the confusion. If you have any further concerns or need assistance, feel free to contact us at support@zing.coach. We’re here to help!
Thank you for sharing your thoughts, and please reach out if you have any questions!
Customer Adapted Routines
Really like weight-lifting routines that are adaptable to customer's time and available equipment. But at the same time, it is hard to follow out-of-regular format certain days.
11. marraskuuta 2024
Vastaus yritykseltä Zing Coach
Hi Sofi,
Thank you for sharing your thoughts! We’re thrilled that you’re enjoying the flexible weight-lifting routines that fit your time and equipment.
We understand some days make it harder to stick to the usual format, so if you have any feedback to make it easier, we’d love to hear it!
Thanks again for helping us improve Zing Coach, and if you have any questions, please feel free to reach out at support@zing.coach.
No refund - watch out they are crooks
This ai was average
They take your money and have no refund policy
The trial tricks you
It’s a scam
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Dear Happy Chick,
We’re sorry to hear that your experience didn’t meet your expectations. We strive to offer a service that brings real value, We understand concerns about subscriptions, and we’re here to help clarify and make sure you feel supported.
To address refunds, we do have a process in place and encourage you to contact us at support@zing.coach so we can assist you directly. We’re committed to ensuring our users have a positive experience, and we appreciate your feedback as we work to improve.
Thank you for bringing this to our attention, and please let us know if there’s anything specific we can do to help.
Paid for the app still not received any…
Paid for the app still not received any access to it!
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hey Lucie,
It seems that you're experiencing login issues with our product, that could happen due to several reasons. Could you please reach out to support@zing.coach and mention you want to speak with Yaroslav?
In case you were in contact with support previously, but didn't get a resolution to your problem - please reach out to us one more time mentioning the name above: Yaroslav.
I would make sure you get a resolution.
Zing is absolutely brilliant
Zing is absolutely brilliant! Not only does it give you exercises suitable for you, it analyses you using your camera which then tells you so much information!! It’s a great app!! 🥰
2. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Elliese
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you’re enjoying Zing and finding the personalized exercises and camera analysis helpful. Your feedback means a lot to us, and we’re so glad Zing is making a positive impact on your fitness journey.
Thanks for being a part of our community! 🥰✨
The app didn't work.
I couldn't even get the application to work. It kept on saying my password was incorrect. I did several resets with the same result. I got skeptical and cancelled my subscription. What I also didn't like about the sign up is the additional fees for the body scan and an additional fee for meal plans.
4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hey there,
It seems that you're experiencing login issues with our product, that could happen due to several reasons. Could you please reach out to support@zing.coach and mention you want to speak with Yaroslav?
In case you were in contact with support previously, but didn't get a resolution to your problem - please reach out to us one more time mentioning the name above: Yaroslav.
I would make sure you get a resolution.
ONE WEEK PROS AND CONS
I have been working out regularly for 40 years and have used many apps, Jefit, Fitbod and probably others. I thought the Zing with the AI would be neat to try. I gave it a one week try (then I am going on vacation) and plan to give it one more week when I return.
Pros: The workouts are excellent. I felt good soreness in several body parts which is a good thing. Probably the best workouts I ever had from an App. This main pro may overcome all the Cons.
Like the fact that Zing responds to comments on this site. Question: is it Zing or its AI? Answers sound a little formulaic. Or maybe the AI was trained by the person who answers these comments.
Cons: The photo body scan doesn't work. At my best, I am 14% fat; the scan had me at 4% and urged me to gain weight. The body scan itself was closer to my actual body composition, but the price is not worth it when I can get a Inbody scan at my club for $15.
Versus the other apps, it was the least intuitive. Finding the page to record results requires you to go backwards two or three steps. Finding the history page required me several times to ask the AI where it was and it gave two different answers (either/or not, both)
Like most apps that recommend workouts, Zing does not allow your own exercises. It would be nice to allow customized exercises; seems there are almost an infinite number of exercises out there; if the AI can't use customized exercises in a workout, that's ok, we can add it or replace a particular exercise when we think it is appropriate.
Plan to try a second week of workouts when I return and then make a decision to go for the full year or not
4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Scott,
Thanks so much for sharing your feedback! I’m really glad to hear you’re enjoying the workouts and feeling the benefits. It’s great to know that you’re getting some of the best workouts you’ve had from an app.
I also appreciate your honest thoughts on the areas that could be better.
It’s awesome that you’re feeling sore in all the right places after the workouts. We aim to provide challenging routines that get you results, so it’s great to hear that’s happening!
I’m also happy you noticed how we respond to comments. We’re always here to help and make sure you’re having a good experience.
I totally understand your concerns with the body scan. It’s designed to give an estimate, but I know it’s not as precise as something like the InBody scan. We’ll definitely consider your feedback on pricing and services moving forward.
Thanks for mentioning the navigation issues. We’re always looking to improve the app, and we’ll make sure to take a closer look at how to make things easier to find.
I also love your idea of adding custom exercises. That’s something we’ll definitely consider as we keep improving Zing.
I’m glad you’re giving Zing another week, and I hope we continue to improve your experience. If you have any questions or need help, don’t hesitate to contact us at support@zing.coach We’re here for you!
Gym newbie
I love the app I always struggle to use the equipment at the gym and how to combine exercises. Zing has helped me to enjoy the workout because I don’t need to worry about deciding which exercises to do, zing creates the routine for me. The only thing I would like you to consider is adding more equipment to the list, my gym has other equipment I would like to try out but I need your help ;)
1. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Thank you so much for sharing your experience with us! We’re thrilled to hear that Zing has made your workouts more enjoyable and easier to manage. It's great that our app is helping you make the most of your gym time without the stress of planning routines.
We truly appreciate your feedback about adding more equipment options to the list. Your suggestion is valuable, and we’ll definitely pass it along to the team for consideration. If you have any other equipment in mind, feel free to share it with us!
Thanks again for your support, and we’re always here if you need anything else.
This app is amazing
This app is amazing. It helps me stay consistent and is very motivating. The workouts are effective and I’m seeing results after only 3 weeks!
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Ashley,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re finding the app motivating and that you’re seeing results after just three weeks. 💪 Your success is our priority, and it's wonderful to know that the workouts are helping you stay consistent.
If you have any feedback or suggestions, feel free to share! Keep up the great work! 🙌
A few mods away from being the BEST
The connectivity with Apple watch has been great especially when completing a set and clicking the watch to start the rest period instead of having to walk over to the phone.
I dinged it 1 star because it doesn't allow the user to insert custom exercises (that I know of). I have a unique gym set up where I have Lever arms, landmine, and a couple other pieces of equipment that I'd like to integrate (or better yet have Zing integrate for me) into the workout.
The app notifications have been nice to stay motivated but I'd be curious how personalized they are to me. Based on that quiz you'd think they would know so much about me.
Finally, it would be nice to have them tell me what phase of training I am in at the moment. I've only used for a week so maybe it changes on it's own, but with all the analytics it would be great to know if I am in a 4 weeks build phase, shred phase etc. Also, it spits out 4 sets of the same reps and weights. While I can change them manually, it would be nice to have it increase or decrease automatically based on the weight and reps I achieved. Also, only random exercises ask for a RPE, which both have been bodyweight exercises. I used to train on Volt which gave me a RPE after every set and it used that data to tweak my next set to ensure I was not over or undertraining. These are small things that would make this app 5/5. I hope this feedback helps the dev team. For reference I am a former NASM, NCSF, APEX certified fitness trainer, have a BS in Kinesiology, and a doctorate in Chiropractic.
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zing Coach
Hi Scott,
Thank you for your feedback! We’re glad to hear that the Apple Watch connectivity is working well for you.
We appreciate your suggestions about adding custom exercises and providing insights into your training phases. These features could greatly enhance your experience, and we’ll pass your comments to our development team for consideration.
Your insights on RPE and performance tracking are also valuable, and we’ll look into how we can improve those aspects.
Thanks for helping us make Zing Coach the best it can be! If you have more bright ideas, we’d love to hear them!
Keep crushing those workouts! 💪✨
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