I bought a watch from Zeph Watches, and right from day one, things went wrong. During checkout, they stated they used DHL, but instead, they created a shipping label with a completely different cour... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
After wearing an Apple Watch for years, I wanted to give a 'normal' watch another try. Unfortunately, a problem came up after four months of wearing it. However, this was resolved immediately and incr... Näytä lisää
Yritys on vastannut
Finally got my two watches from Zeph. I am not going to lie I thought it was a scam, but NO!! They are two amazing pieces well finished, perfect size and unique designs. Best purchase ever. I am defi... Näytä lisää
Yritys on vastannut
I've been wearing two of their watches for a while now and overall the experience has been excellent. The design punches well above the price point — clean, considered, and genuinely wearable. But... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Zeph Watches is built for those who don't stop. We create timepieces for people who show up every day, put in the work, and understand that meaningful results take time. Our watches are designed to be worn, not displayed — through early mornings, long days, workouts, travel, and everything in between. By combining distinctive design, reliable materials, and a direct-to-consumer model, we deliver exceptional value without the traditional luxury markups. At Zeph, a watch is more than something that tells the time. It's a reminder that consistency builds everything.
Yhteystiedot
Yhdysvallat
- info@zephwatches.com
- zephwatches.com
4,1
Hyvä
20 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Zeph Watches
Hi Yousef,
Thank you for taking the time to leave us a 5-star review.
We truly appreciate your support and we're delighted to hear you're happy with your experience.
Enjoy your watch, and thank you for choosing Zeph Watches!
Kind regards,
Zeph Watches
I use paypal to protect
I bought a watch from Zeph Watches, and right from day one, things went wrong. During checkout, they stated they used DHL, but instead, they created a shipping label with a completely different courier.
When I noticed the tracking only showed "Label Created" and hadn't actually moved, I contacted customer service. They brushed me off, telling me not to worry and that it would still arrive on time. Fast forward 10 days later: still no package, and the tracking still only says "Label Created." It never even left their facility.
The only reason I finally got any action or attention from them was because I escalated the issue and opened a dispute through PayPal. If you do risk buying from them, my strong advice is to only use PayPal, otherwise you will be completely ignored when your item doesn't show up.
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Giuseppe,
We’re sorry to hear that your experience did not meet your expectations.
While the shipment encountered an issue before leaving the carrier network, we would like to clarify that our team had already responded to your inquiry and escalated the case for investigation before any PayPal dispute was opened.
As soon as we confirmed there was a shipping problem, we promptly accepted the cancellation request and issued a full refund.
We completely understand your frustration regarding the delay and sincerely apologize for the inconvenience caused. Although this order did not go as planned, we always aim to resolve issues fairly and as quickly as possible.
Kind regards,
Zeph Watches
OMG!!
Finally got my two watches from Zeph. I am not going to lie I thought it was a scam, but NO!! They are two amazing pieces well finished, perfect size and unique designs. Best purchase ever. I am definitely getting other designs from them. Thank you!!
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Daniel,
Thank you so much for your review!
We're thrilled to hear that your watches exceeded your expectations and that you're enjoying the design and quality. Feedback like yours means a lot to our team and motivates us to keep improving.
We hope you enjoy your watches for many years to come, and we look forward to welcoming you back to Zeph Watches.
Kind regards,
Zeph Watches
Wonderfully mastered piece
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Eddy,
Thank you for your feedback!
We're delighted to hear you're enjoying your Zeph watch. Feedback like yours motivates us to keep creating timepieces built to wear and designed to last.
Thank you for your support.
Kind regards,
Zeph Watches
Top-notch service and a great switch!
After wearing an Apple Watch for years, I wanted to give a 'normal' watch another try. Unfortunately, a problem came up after four months of wearing it. However, this was resolved immediately and incredibly well. The service here is absolutely worth 5 stars. Very happy with it!
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Albert,
Thank you for your kind words and for sharing your experience.
While we're sorry you encountered an issue, we're delighted to hear that our team was able to resolve it quickly and to your satisfaction. Providing reliable support is just as important to us as delivering a great product.
We truly appreciate your trust in Zeph Watches.
Kind regards,
Zeph Watches
The team is approachable and communicative throughout, which makes a real difference.
I've been wearing two of their watches for a while now and overall the experience has been excellent. The design punches well above the price point — clean, considered, and genuinely wearable. But what really sets Zeph apart is how they handle things when something goes wrong.
One of my two watches arrived with a defect. I reached out, and within less than a day they had confirmed the issue and shipped a replacement — no back-and-forth, no hoops to jump through, just a straightforward fix at no extra cost. That kind of response is rare at any price level.
The team is approachable and communicative throughout, which makes a real difference. Shipping does take longer than you might expect, so factor that in — but given the quality of the product and the confidence that comes with knowing they'll stand behind it, it's a wait worth making.
Genuinely recommend them.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Marcos,
Thank you for taking the time to share such detailed feedback.
We're especially pleased to hear that our team was able to resolve the issue promptly and that you've enjoyed both the watches and the support you received. Standing behind our products and taking care of our customers will always be a priority for us.
Thank you for your recommendation and support.
Kind regards,
Zeph Watches
Great looking watches
Great looking watches, I bought 2. For the price you are paying it’s a great quality watch and it looks great on the wrist. Also, great customer service on instagram and emails.
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Souren,
Thank you for your feedback.
We're delighted to hear you're enjoying your watches and that our customer service team was able to provide a positive experience. Your feedback means a lot to us.
Thank you for your support and for choosing Zeph Watches.
Kind regards,
Zeph Watches
Vastaus yritykseltä Zeph Watches
Hi,
Thank you for your review!
We're thrilled to hear you loved your watch. We truly appreciate your support and hope you enjoy wearing it for many years to come.
Kind regards,
Zeph Watches
I really liked the watches
I really liked the watches, the watch is exactly as. Advertised.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Mathias,
Thank you for your review.
We're delighted to hear that your watch met your expectations and was exactly as advertised. We believe every customer should receive the quality and experience they expect from Zeph.
Enjoy your watch!
Kind regards,
Zeph Watches
Good customer service
I would like to update my previous review. Initially, I was very disappointed because I did not receive the watches I had ordered. However, the customer service team was extremely efficient, professional, and kind in supporting me throughout the process.
Although the watches never arrived, the issue was handled promptly and satisfactorily. The customer service team kept me informed and ultimately provided a full refund.
Based on my experience with their support team, I can say that they were reliable, responsive, and genuinely committed to resolving the problem.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Giuseppe,
Thank you for taking the time to update your review.
While we're sorry the original shipment did not arrive as expected, we're pleased that our team was able to assist you and reach a satisfactory resolution. Providing responsive and reliable support is extremely important to us.
We truly appreciate your recognition and wish you all the best.
Kind regards,
Zeph Watches
It arrived on time and i liked the…
It arrived on time and i liked the quality of both watches, especially the z07
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi,
Thank you for your review.
We're delighted to hear that your watches arrived on time and that you're enjoying their quality, especially the Z07. Your support means a great deal to our team.
We hope you enjoy wearing them for many years to come.
Kind regards,
Zeph Watches
I have purchased watch from Zeph…
I have purchased watch from Zeph watches website. I received damaged watch. I have emailed them, it been over a week they have not reply.
Update on 20 May 26- After my review here zeph contacted me and arrange replacment. Due to technical issue Zeph were not able to see my email.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Trivedi,
Thank you for updating your review.
We're sorry that a technical issue initially affected our communication, but we're pleased we were able to arrange a replacement and resolve the situation.
We appreciate your patience and your trust in Zeph Watches.
Kind regards,
Zeph Watches
The watch looks very nice.
The watch looks very nice. I did not expect it to be this good looking.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Valda,
Thank you for your 5-star review!
We're delighted to hear that the watch exceeded your expectations. We put a lot of care into creating watches that stand out both in photos and on the wrist.
We truly appreciate your support.
Kind regards,
Zeph Watches
A good watch at reasonable price
The watch is great & I am very pleased with. The delivery was ok & the communication was good. The only improvement I would suggest is the watch instructions should be included the watch movement was mechanical not wind up.
All in all I am happy with my purchase
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Enda,
Thank you for your review and for your valuable feedback.
We're delighted to hear you're happy with your watch, the delivery experience, and our communication. We also appreciate your suggestion regarding movement instructions and will take it into consideration as we continue improving the customer experience.
Thank you for choosing Zeph Watches.
Kind regards,
Zeph Watches
Material used is good quality
Material used is good quality, finishing is excellent. The only suggestion is to offer more size options, or alternatively have system whereby the size can be adjusted by the wearer.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Alex,
Thank you for sharing your experience and for your valuable feedback.
We're pleased to hear that you were happy with the materials and finishing of the watch. We also appreciate your suggestion regarding sizing and adjustability, and we will certainly take it into consideration as we continue improving our products.
Thank you for choosing Zeph Watches.
Kind regards,
Zeph Watches
The watch was delivered correctly and…
The watch was delivered correctly and on time, and it looks nice and stylish at first glance. However, once you have it in hand, the materials feel quite low quality and cheaper than expected. It also states that it is made in China, which was a bit disappointing for the price. Overall, it looks good, but the build quality does not fully match the appearance.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Marc,
Thank you for sharing your honest feedback.
We're pleased to hear that your order arrived on time and that you liked the design. At the same time, we're sorry to learn that the watch did not meet your expectations regarding the feel of the materials.
We continuously work to balance design, durability, and value, and feedback like yours helps us improve. If there is anything specific you'd like to share, our team would be happy to hear from you.
Kind regards,
Zeph Watches
Great quality watches and fast delivery
I had a really good experience with Zeph Watches. The watch feels solid and well made, with great attention to detail. You can tell the quality as soon as you open the box.
Shipping was also faster than I expected. The order arrived well packed and in perfect condition, which made the whole experience even better.
Overall, I am very happy with my purchase and I would definitely recommend Zeph Watches to anyone looking for a high quality watch and reliable service.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Gabriel,
Thank you for your feedback.
We're delighted to hear that you were impressed by both the quality of the watch and the delivery experience. Attention to detail is something we care deeply about, so it's wonderful to know it was noticed.
Thank you for your recommendation and support.
Kind regards,
Zeph Watches
I have recently purchased a watch for…
I have recently purchased a watch for my partner, there was a deal of buying one watch and get the second one free, I purchased one and I forgot to choose my second free watch. I paid for one and later on I get an email from Arthur saying you have not picked your second watch that is for free. So i went back on their website and chose one took a photo and sent it to him. And I got my two watches yesterday. The packaging was amazing and it was so secure.
The two watches are for my partner
I’m so happy with my purchase
Thank you so much, you guys absolutely trustworthy 🤍🤍
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Hafsa,
Thank you so much for your wonderful review.
We're especially pleased that our team was able to help you receive your complimentary watch and that both watches arrived safely.
Delivering a great experience from start to finish is extremely important to us.
We hope your partner enjoys both watches, and we truly appreciate your trust in Zeph Watches.
Kind regards,
Zeph Watches
It's a watch that's well worth the…
It's a watch that's well worth the price.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Lucca,
Thank you for your 5-star review.
We're delighted to hear that you feel your watch delivers excellent value. Our goal is to create distinctive timepieces that offer exceptional quality without unnecessary markups.
Thank you for choosing Zeph Watches.
Kind regards,
Zeph Watches
Cheap Chinese product
I bought one from their website, and when they arrived, I saw that the watches were made of the cheapest quality of plastic. The back of the watch is completely blank with no watch info just a transparent sticker which says made in china. As per scamdetector.com, their company is registered somewhere in Europe. It is a sham to portray it as a luxury brand. It is an out-and-out cheap Chinese watch. The design too is copied. It was shipped directly from china as per the tracking website.
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zeph Watches
Hi Chetan,
We're sorry to hear that the watch did not meet your expectations.
At Zeph, we are committed to being transparent about our products and manufacturing process. Like many modern watch brands, we work with international manufacturing partners while focusing on design, quality control, and customer experience.
We understand that perceptions of quality can be subjective, and we're disappointed that the watch did not provide the experience you were expecting.
We appreciate you taking the time to share your feedback, as it helps us continue improving both our products and our customer experience.
Kind regards,
Zeph Watches
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