Prachtige functionele producten. Enorm goede service!! Er wordt heel goed meegedacht als zelfs na jaren - maar binnen garantietermijn- iets niet goed blijkt. Niets dan lof.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought the wireless charging pad so I could just lay my phone on it in any orientation to charge. It worked perfectly for a few weeks, then stopped functioning. I contacted their customer service,... Näytä lisää
Yritys on vastannut
Excellent customer service! We own 7 Zens 4 in 1 charging stations and couldn’t be more pleased. They work well and look amazing at the same time. When my kids misplaced one of the short charging cabl... Näytä lisää
Yritys on vastannut
Ik hield al van het product op mijn bureau maar de after sales service is helemaal geweldig! Snel, vriendelijk en behulpzaam.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Zens
Yrityksen kirjoittama
We are innovators. Inspirers. Pioneers. We’ve been pushing the boundaries of wireless charging since 2011. We are dedicated, passionate specialists who believe in the power of wireless. Our mission is to empower everyone to connect & charge easily and everywhere. With wireless charging from Zens, you can experience ultimate freedom. At home, at the office and on the go.
Located at the High Tech Campus in Eindhoven, The Netherlands, home to some of the world’s most trusted technology experts, thinkers, doers and collaborating minds, Zens’ range of innovative wireless chargers is packed with cutting-edge technology. Designed for both consumers and businesses, Zens empowers people to improve the way they work and live.
Zens – Empowering Freedom.
Our shipping promise
Shipped within 24 hours
Free EU-shipping and worldwide on orders over $75
Yhteystiedot
High Tech Campus 84, 5656 AG, Eindhoven, Hollanti
- support@zens.tech
- zens.tech
4,3
Erinomainen
569 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not recommend…
I purchased the ZECC07 charging cable expecting it to work as a reliable multi-device charger. The product itself is not cheap, but nowhere on the box does it mention that a high-wattage USB-C adapter is effectively required for it to work properly. The description simply says an adapter is “recommended,” which is very misleading.
After discovering the cable did not work as expected, I contacted customer support and was sent in circles between the seller and the support team. They confirmed that the free 65W adapter they offered as a “solution” will not provide enough power to charge my devices simultaneously as intended. Despite raising my concerns about misleading information and my right to return the product, a refund was refused.
The whole process took far too long and was handled in a way that is completely unfocused on customer needs. This experience has left me frustrated and disappointed, and I would not recommend this company or product.
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Thank you for your feedback. We’ve since clarified our communication around the required adapter to avoid confusion.
Your input helps us improve, and we appreciate you taking the time to share it. ^team Zens
Fast delivery and quality products
26. tammikuuta 2026
Vastaus yritykseltä Zens
Nice to hear, thanks for your review! ^team Zens
Vastaus yritykseltä Zens
Dankjewel voor je positieve review Jack! ^team Zens
Bought their product
Bought their product, very useful and durable.
Support team is very quick to help you with any queries or issues
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Thank you for your kind review! Great to hear you’re happy with the product and that our support team could help quickly. Enjoy your Zens charger! ^team Zens
No warning about tariffs
The order and delivery service was excellent. So is the product. However, nowhere in the process is it indicated that FedEx will come after you later for tariffs.
29. joulukuuta 2025
Vastaus yritykseltä Zens
Thanks for your feedback Randy, and great to hear you’re happy with the delivery and the product.
We’re sorry the import tariffs came as a surprise. While this is mentioned in our FAQ, we understand it’s something we can communicate more clearly. Import charges are set by local authorities and can change, which is unfortunately outside our control. We’ll definitely take your point on board to improve this going forward.
^team Zens
Wat een service
Wat een service. Ik had een draadloze oplader gekocht maar naar bleek zonder stekker. Na een mail hierover kreeg ik netjes antwoord en de stekker is vlot nagestuurd. De draadloze oplader werkt nu naar behoren ...........
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Bedankt voor je mooie review, Richard! Fijn om te horen dat alles snel is opgelost en dat je nu zorgeloos kunt opladen. ^team Zens
Amazing customer service
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Thanks so much, Jim! We really appreciate you taking the time to share this! ^team Zens
extremely slow / inexistent customer service
Still waiting for my product 14 days later.
Customer support is completely unresponsive to my multiple emails.
I can't comment on the powerbanks yet, but the customer service is currently a 1-star experience.
Willing to amend my review if Zens finally gets back to me.
And thanks for finding time to reply to my review but not to my emails.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Hi Alex, thank you for your review and apologies for the delay and confusion.
We contacted you on Wednesday 31-12 to let you know that your package was expected to be delivered around January 7th. It’s possible this message ended up in your spam folder.
We can now confirm that the shipment was delivered on January 5th and signed for. We also see that you placed a new order for another power bank, which has been shipped today via FedEx.
Sorry for the frustration this caused. If you have any further questions, we’re happy to help.
Update: Hi Alex, we just wanted to check if everything arrived as expected and the issue is now resolved? We’d really appreciate it if you could consider updating your Trustpilot review to reflect your experience.^team Zens
De bestelling van de usb kabel ging via…
De bestelling van de usb kabel ging via DPD niet goed.
De kabel was onderweg naar mij, maar kwam niet.
Zens beantwoordde mijn mail, zocht uit bij DPD waar het pakketje was.
Volgens DPD was het pakket zoek. Zens stuurde onmiddellijk een nieuwe usb-kabel en berichtte mij daar netjes over.
Fantastische service!
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Superfijn dat we dit snel voor je konden oplossen Coby! En dank je wel voor je 5-sterren review. ^team Zens
Top Service
Bestellt wurden zwei Magnetic Nightstand Charger. Einer war leider defekt. Der andere funktioniert super.
Der defekte Charger (Riss im Gehäuse) wurde über den Kundendienst reklamiert. Hier bekam ich sofort Hilfe und einen Austausch. Alles ohne Problem und ganz unkompliziert. 4 Sterne da ein Gerät defekt war - evtl. Qualitätsprobleme oder ein Einzelfall - ich weis es nicht. Allerdings war der Kundendienst super.
24. marraskuuta 2025
Vastaus yritykseltä Zens
Hi there,
Thank you for sharing your experience with us. We’re really glad to hear that one of the Magnetic Nightstand Chargers works perfectly and that our team was able to help you quickly with the damaged unit. A cracked housing is of course not what you should expect, and we understand why this affected your rating. It’s hard to say whether it was a one-off or a quality issue, but we’re happy we could sort it out for you without any hassle.
Your feedback means a lot to us and helps us keep improving. If there’s anything else we can do for you, just let us know. We’re always here to help. ^team Zens
The delivery & set-up was very fast.
24. marraskuuta 2025
Vastaus yritykseltä Zens
Great to hear. Thanks for sharing, and enjoy using your Zens charger. ^team Zens
Doesn’t work
I bought the Zens Tech USC 3 Pro charger hoping it would simplify and tidy up my charging setup, but it’s been really disappointing. I left my iPhone, iPad and Apple Watch on it overnight. They began to charge but stopped at some point and never reached any where near a full charge. Woke up to find all needed charging. For something at this price point, that’s just not acceptable. I’ll be returning it and can’t recommend it based on my experience.
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Thanks for sharing your experience, and we’re really sorry it turned out disappointing. We understand how frustrating it is when your devices don’t charge as expected, especially overnight.
In many cases this happens when the charger is used with an adapter below 65W, so using a stronger adapter should solve the issue.
If not, we’re here to help, we are available at support@zens.tech. ^team Zens
What a joke
What a joke. Bought a 4-1 station from this company that was faulty. Sent a replacement and again faulty. Now, almost a month later, and after asking for a full refund and collection of the useless charger they are asking me to make a 1hr trip to a drop off point. AVOID
Edit: After that reply, they never tried to reach out. I still had to do my hour trip to the drop off point to return an epensive and useless Charging station.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
We’re sorry to hear about your experience and the inconvenience caused, Johann. This isn’t the level of service we aim to deliver. We’re currently in contact with you via email to resolve this as quickly as possible. Thank you for your patience. ^team Zens
Zens Magnetic Nightstand Charger
It’s compact, heavy & cute in the purple cherry color. Rated for iPhone 12 & up
Box states it includes a power adapter & shows a picture of a 2-prong plug. Also states there’s a manual.
Unboxing had the charger, a black charging cord, plug adapters & the tech info.
There’s no manual or power adapter
Found a 5w wall plug in the house & attached the power cord to the charger & iPhone 12 Pro & it did charge. Iphone night stand won’t illuminate even after going thru settings & phone angles.
Found a support contact which says you’ll receive a response in 2-3 days. Couldn’t find any connection guidance on their website or on utube.
It DOES work on iPhone 17 however, was a disappointing gift for a iPhone 12 user.
It was returned to the physical Apple Store as it was purchased from Apple.com.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zens
Thank you for sharing your experience, Pamela. This isn’t how it should be: the Magnetic Nightstand Charger normally includes a manual and a 20W power adapter in the box.
To help you quickly, could you let us know where you purchased the product? Our support team can then sort this out for you.
You can also reach us directly via our support page:
https://zens.tech/pages/contact-us
We’re here to make this right for you. ^team Zens
Vastaus yritykseltä Zens
Thank you for your kind words, Nils! ^team Zens
Vastaus yritykseltä Zens
Thanks so much for your kind words, Jennifer. Great to hear it arrived fast and you’re enjoying it. Appreciate you choosing Zens! ^team Zens
Perfect
Great product! Style and function in one, for a very reasonable price. Shipped with no problems. Love the additional adapter plugs that make this easy to travel with. Highly recommended.
3. marraskuuta 2025
Vastaus yritykseltä Zens
Thanks for sharing this. Glad the design, ease of use, and travel-ready plugs hit the mark for you. Appreciate the recommendation, Christine! ^team Zens
Vastaus yritykseltä Zens
Thanks for the compliment, Jos! Great to hear you’re enjoying it. ^team Zens
Fast response and delivery, packaging needs improvement
I appreciated the fast response whenever I had queries on email. The ordering was easy, and delivery was relatively fast.
The only thing I was concerned about was when I received the package, the product box was not sealed, so I had a fleeting thought that maybe I was sent a display unit. Maybe you should look into this, because here in Singapore, most products are carefully packaged and sealed for consumer protection.
26. syyskuuta 2025
Vastaus yritykseltä Zens
Thanks for your feedback and kind words! We appreciate the note about packaging, we’ll review this to ensure a better experience next time. ^team Zens
Vastaus yritykseltä Zens
Bedankt voor je positieve reviews, Piet! Wordt gewaardeerd. ^team Zens
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