Product was shipped promptly and well-packaged. Instructions leave a little to be desired, but installation was so simple it really wasn't an issue. Remote control was set up already, so blinds work... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I quickly realized I had an addiction. My first order was 4 blinds. Top quality and functionality kept me coming back! If support is needed, you wont be disappointed.
Yritys on vastannut
The blinds were made exactly as I ordered, processed and shipped extremely fast, and the quality exceeds expectations. I would highly recommend Yoolax for your blind needs. Honestly, I was... Näytä lisää
Yritys on vastannut
Do not buy from this company if you actually need blackout coverage. I ordered custom inside-mount blinds for a 74.125-inch window frame. The blinds arrived drastically short, with the actual fabric m... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Yoolax provides premium, custom-fit smart shading for your entire home, from indoor motorized shades to solar-powered outdoor solutions. As an industry pioneer, we have spearheaded the integration of solar technology into motorized window treatments, making sustainable, maintenance-free power accessible across our product line. Our versatile ecosystem supports effortless integration with Apple Home, Alexa, and Google Home. By combining DIY-friendly installation with professional service, Yoolax makes convenient automation accessible to all. Join the Yoolax lifestyle to eliminate light and privacy struggles at home, and redefine your living space.
Yhteystiedot
300 LOCKHART ROAD, FLAT/RM A 12/F ZJ 300, WAN CHAI, Yhdysvallat
- +1 6692014563
- service@yoolax.com
- yoolax.com
4,4
Erinomainen
61 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not waste your money!
After speaking to customer service anout the damaged unit and thinking that I was getting a replacement I’ve gotten several emails from them. After going back and forth with their customer service too many times and his response - “Return to us and ship again request high shipping cost.
We can re-make you a new shade without motor bu charging $80 shipping fee” is ridiculous for something that should have worked straight out of the box. If I wanted a shade without the motor I could go to Home Depot and get it cheap. I will be returning it and not wanting a replacement now as I’m super frustrated as well as won’t do business with this company again.
7. kesäkuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your wonderful feedback!
We're sorry to hear about the issue with the bottom rail, but we're glad our support team could quickly help resolve it. We're thrilled that you're happy with the shade and found it easy to install.
Thank you for your trust in Yoolax and for recognizing our commitment to customer service!
Best regards,
Yoolax Team
The blinds are beautiful and very high quality
The blinds are beautiful! First comment is that the pre and post sales support goes above and beyond. Even marked up a room photo to ensure we had the correct measurements for a wall to wall panel blind.
Shipped within two weeks (and by UPS so they came quickly and safely) and were very well packaged.
Our setup is 14’ wide so the rail was in two pieces but the instructions are pretty good and with some back and forth we got it sorted.
Quality of the product is excellent and flawless. We chose Yoolax because the motor sits in line with the rail and not dropping down horizontally like most brands. Far better when panels are see through.
The order was missing the Matter Hub but a chat message with their support team and one was on the way by FEDEX.
They don’t use the low cost freight consolidators that are slow and where the product gets transferred between various carriers thus increasing the risk of damage.
It’s a bit more confusing to order through Amazon (which you have to in Canada) vs their website but they assist if needed and send you a final spec sheet to sign off on.
Overall we absolutely love the product and are getting ready to place our second order for another wall to wall and a third order for the living room.
Strongly recommend !!
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yoolax
Thank you for your wonderful and detailed review!
We're delighted to hear that you're happy with the quality of your blinds, our customer support, and the overall experience. We truly appreciate your patience regarding the Matter Hub and are glad our team was able to quickly resolve the issue.
Your trust, recommendation, and plans for future orders mean so much to us. Thank you for choosing Yoolax—we look forward to serving you again soon!
Best regards,
Yoolax Team
The order was received with no fabric…
The order was received with no fabric screens or or the roll to attach it to only the metal housing and motor was included?
I have written several emails and called with no response for the last 48 hours
7. kesäkuuta 2026
Vastaus yritykseltä Yoolax
Thank you for bringing this to our attention.
We're sorry to hear that the package you received did not meet your expectations. Please reach out to our customer support team with your order details and photos of the received items. We'll investigate the issue promptly and work with you toward a satisfactory resolution.
Thank you for your patience, and we look forward to assisting you.
Best regards,
Yoolax Team
I’ve ordered for the second time from…
I’ve ordered for the second time from Yoolax and have found that their products and their agents are absolutely first class.
10. kesäkuuta 2026
Vastaus yritykseltä Yoolax
Thank you so much for your wonderful review and for choosing Yoolax again!
We're truly honored that you've returned for a second purchase and that both our products and customer service team have met your expectations. Your trust and continued support mean a great deal to us.
We look forward to serving you again in the future and helping with any window treatment needs you may have. Thank you for being a valued Yoolax customer!
Best regards,
Yoolax Team
I would have voted 5 stars except for…
I would have voted 5 stars except for the following:
The blind arrived stuck in the valance and I had great difficulty getting it free. I had to do a reset and then the closing length got confused. I downloaded the app on my phone but unfortunately only one person can use it. I haven’t had time yet to reset the remote, which is not yet working properly. 🥲
8. kesäkuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your honest feedback and for choosing Yoolax.
We're sorry to hear that the blind arrived stuck in the valance and that you experienced difficulties with the setup process. We understand how frustrating that can be.
At the same time, we appreciate you taking the time to share these details, as they help us improve both our products and user experience. If you're still having trouble with the remote or app settings, our support team would be happy to assist you with resetting and configuring everything properly.
Thank you again for your patience and valuable feedback. We hope to provide you with a true 5-star experience in the future!
Best regards,
Yoolax Team
Great Experience All Around
Blinds arrived, fix perfectly, and were easy to install.
28. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your wonderful review!
We're delighted to hear that your blinds arrived safely, fit perfectly, and were easy to install. Knowing that you had a great experience from start to finish means a lot to us.
Thank you for choosing Yoolax, and we hope you enjoy your blinds for years to come!
Best regards,
Yoolax Team
Vastaus yritykseltä Yoolax
Thank you for your wonderful feedback! We're so glad to hear that ordering, installation, and use were all easy for you. We truly appreciate your support and are happy you’re enjoying the product!
Best regards,
Yoolax Team
Pentagon blind instalation.
The blind installed verry easely. And performed as expected. I am glad I did not use the internet/Alexa instalation.
5. kesäkuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your feedback!
We're delighted to hear that your Pentagon blind was easy to install and performed exactly as expected. It's great to know that you were able to enjoy the product without needing internet or Alexa integration.
Thank you for choosing Yoolax, and we appreciate you sharing your experience!
Best regards,
Yoolax Team
Great design!
Great design!
Very logical to install!
Enjoying the performance!
Thanks
26. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your wonderful feedback!
We're delighted to hear that you appreciate the design, found the installation process logical and easy, and are enjoying the performance of your product. Your satisfaction means a lot to us.
Thank you for choosing Yoolax and for taking the time to share your experience!
Best regards,
Yoolax Team
Wrong Order Sent
Got my order wrong. Sent the wrong size of the blinds. Not what I ordered.
29. toukokuuta 2026
Vastaus yritykseltä Yoolax
We're sorry to hear that you received the wrong size blinds and that the order did not match what you expected.
Please contact our customer support team with your order details, and we'll be happy to review the issue and work toward a resolution as quickly as possible.
We apologize for the inconvenience and appreciate your feedback.
Best regards,
Yoolax Team
This is first purchased
This is first purchased; seemed to go well. We will see when we receive products
4. kesäkuuta 2026
Vastaus yritykseltä Yoolax
Thank you for choosing our product for your first purchase!
We're glad the ordering process went smoothly so far. We hope you'll be pleased with the products once they arrive, and we look forward to hearing your feedback. If you have any questions after receiving your order, please don't hesitate to reach out.
Best regards,
Yoolax Team
A stand up company
I had an issue with my order, but this company stepped right up and took care of it. No one’s perfect, but you can tell .It’s a great company when they step right up and take care of your issue. That kind of service makes it an easy five star for me. I’ll definitely be buying any shades I need in the future from Yoolax.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yoolax
Thank you so much for your kind words and understanding.
While we always strive to get everything right the first time, we're grateful for the opportunity to make things right when issues arise. Your recognition of our customer service means a great deal to our team.
Thank you for choosing Yoolax and for your trust in us. We look forward to helping you with any shade needs in the future!
Best regards,
Yoolax Team
Vastaus yritykseltä Yoolax
Thank you so much for your kind words! We're happy to hear that you love our product, and we truly appreciate your support.
Best regards,
Yoolax Team
Almost perfect
The head cover and shade was taller than expected but installation and size measurements were grea
21. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your feedback. We're glad to hear that the installation process and size measurements worked well for you.
We appreciate your note regarding the head cover and shade being taller than expected. We'll share this feedback with our product team for review and consideration in future improvements.
Thank you again for choosing our product!
Best regards,
Yoolax Team
It was easy.
21. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your feedback! We're glad to hear the process was easy and that everything went smoothly. We appreciate your support and hope you enjoy your shades!
Best regards,
Yoolax Team
The shades fit perfectly and install…
The shades fit perfectly and install was smooth and easy.
30. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your wonderful feedback! We're so happy to hear that the shades fit perfectly and that the installation was smooth and easy. We truly appreciate your support and hope you enjoy your new shades!
Best regards,
Yoolax Team
Setup to sync with the motor was…
Thank you to Jonas helping me sync our new blinds. They work and look amazing!!!
19. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for taking the time to share your experience.
We're very sorry that the setup process was so difficult and time-consuming. We understand how frustrating it can be when installation doesn't go smoothly, especially when remote pairing instructions are not readily available.
We are continuously working to improve our setup guides and customer support resources, and your feedback helps us identify where improvements are needed.
Please contact our support team if you haven't already—we'd love the opportunity to help complete the setup and ensure all four blinds are functioning properly. We appreciate your patience and the chance to make things right.
Best regards,
Yoolax Team
Very Poor Customer Service
While I finally received the product I had originally inquired about a few months before, the entire process should not have taken as long as it did. I inquired about a product, went back/forth with the company several times before I was sent an invoice for another product. Finally they agreed to send me the product and then bill me upon arrival - I received the wrong product. Only after I wrote a review as such did they reach out and tell me that had the product I had originally inquired about. After a few more emails, they finally sent the product I wanted in the first place. So while I'm happy I finally got what I needed, I would not order from this company every again due to the customer service experience.
20. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your honest feedback.
We're very sorry that your experience was so frustrating and time-consuming. From the initial inquiry to the invoicing confusion, receiving the wrong product, and the extended back-and-forth communication, we understand that we fell short of the experience you expected and deserved.
Although we're pleased that we were eventually able to provide the correct product, we recognize that this should have happened much sooner and with far less effort on your part. We sincerely apologize for the inconvenience and disappointment caused along the way.
Your comments have been shared with our team so we can learn from this experience and improve our processes moving forward. Thank you for your patience, and for giving us the chance to resolve the issue. We truly appreciate your business and feedback.
Best regards,
Yoolax Team
I searched for a long time!
I searched for a long time on what smart blinds to get for my home. I really wanted the ecosystem and connectivity to work with Apple Home and other options were almost triple the price. The quality of the fabric, valance and motor are superior. The set up and connectivity worked perfectly and it continues to respond to voice controls and the control wheel. I also accidentally had some measuring issues in which the service team were absolutely fantastic. I never leave reviews but I feel it necessary to tell everyone how great these are!
18. toukokuuta 2026
Vastaus yritykseltä Yoolax
Thank you for your amazing review!
We're delighted to hear that the smart blinds exceeded your expectations in both quality and smart home integration. It's wonderful to know the setup was smooth, the Apple Home connectivity has been reliable, and that our service team could assist with the measuring issue.
Your kind words mean a lot to us—especially knowing you don't usually leave reviews. Thank you for choosing us and for sharing your experience with others!
Best regards,
Yoolax Team
You are always hesitant to make such a…
You are always hesitant to make such a big order online but your customer service and order placement systems are very user friendly making my experience very easy. Thank you
16. toukokuuta 2026
Vastaus yritykseltä Yoolax
Dear Valued Customer,
We hope this message finds you well. We would like to express our sincere gratitude for taking the time to share your positive experience and leave a wonderful review for our product. Your kind words mean a great deal to our entire team, and we are truly delighted to know that you are satisfied with your purchase.
We always strive to deliver high-quality items and reliable service to every customer, and your recognition encourages us to keep improving. It is our greatest pleasure that our product could bring you a pleasant using experience.
If you encounter any questions, concerns or need further support while using the product in the future, please do not hesitate to send us a message. Our customer service team will reply to you promptly and try our best to solve your problems.
We sincerely hope to have the opportunity to serve you again in the near future. Wish you all the best!
Best regards,
Yoolax Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.