Yellow Pages Group Arvostelua 

This company is a scam AND WILL RUIN YOUR SMALL BUSINESS.
They are a dying business looking strong-arm small businesses into contracts with the promise of elevating your brand awareness and traffic to your business, just so they can stay afloat.

They took their sweet time setting it up, and were over 2 weeks late to deliver. Not only that, before I had even seen any of their service, they were already trying to squeeze more money out of me saying they could build me a website, upgrade my plan, ect, ect.

I have not seen or heard from them in months, can't access the dashboard, and when I do, they have wrong information online and I am locked out of changing it.

Regardless of wether or not this is a write-off, you're much better off posting on social media and chasing testimonials/reviews.

Don't make the mistake I did. Save your coin, save your business.

I regret doing business with this company they essentially scammed me. They misrepresented the service by charging higher than the discussed price and claimed the contract could be cancelled whole sending me different terms than I had agreed to.

Basic service - premium price .

This was the worst experience I could have with any of the marketing companies. During the one year contract they provided very minimal service, which has absolutely no impact on my business.
What is worse at the end of the term they never contact me, but kept charging my credit card on monthly basis. After reaching out to them and canceling the service they continued to charge my credit card. I had to reach out to visa to stop the payments.

Yellowpages ran a web page for me 5 years ago I found out last week web page was still on yellow pages as a porn site can't wait to go to court ty yellow pages for blaming me for your web site

I’m writing this to warn other small business owners about my experience with Yellow Pages for Business.

I was approached by their sales rep, Tom Vigonich, who assured me repeatedly that my subscription could be canceled at any time if I wasn’t seeing results. We even discussed what would happen to my backlinks and listings after cancellation, which made it clear that early cancellation was an option.

Now, after several months of zero measurable impact on my Google rankings or business visibility, I called to cancel — only to be told I’m locked into a 12-month contract. This term was buried in their contract fine print and never disclosed verbally, despite direct and specific questions about flexibility before I signed.

This kind of misleading and manipulative sales tactic is unacceptable — especially toward small businesses already under financial strain. Their renewal policy is equally deceptive, making it unnecessarily difficult to avoid automatic renewals unless written notice is given months in advance.

To make matters worse, they’ve failed to deliver any of the promised visibility improvements, and their “guaranteed placement” claims are vague at best.

I strongly urge other business owners to record all calls, get written confirmation of cancellation terms, and think twice before signing anything with Yellow Pages. They use outdated SEO tactics, vague metrics, and fine print loopholes to lock businesses into recurring payments for minimal or no return.

In my opinion: Yellow Pages no longer provides credible digital marketing value — only aggressive sales tactics and contractual traps.

The Account Managers are liars and the service Yellow Pages is a BIG SCAM! SAVE your money do not use them for anything. We were told we would get a credit back and now because we didn't renew the service they wont refund for a service in the contract we signed up for.

Save your money, you'll be locked into monthly payments for min. 1 year, and no early cancellations. I listed my service for a year and got literally zero results. $100/mo for zero results is not worth it, you're better off putting this money towards any other form of marketing.

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Fantastic Experience, they generated great results for my small business!

I am writing to express my dissatisfaction with Yellow Pages Digital (YPD) regarding my advertising contract.

My ad ran for nine months without my name and contact information, despite consistent monthly payments of approximately $130. This rendered the ad useless for its intended purpose. Although my information was eventually restored, this occurred near the end of my 12-month contract, and YPD never explained why my contact details were removed.

YPD also breached our agreement by failing to provide a replacement ad representative after my assigned representative left. My attempts to contact them were unsuccessful, and I later learned my representative had become a local realtor.

I received no benefit from this altered ad and experienced poor communication from YPD. Their services are severely underperforming, and I consider their offers to be misleading.

My account has been sent to multiple collection agencies, leading to three years of unwarranted harassment. YPD owes me a refund for the months my ad was ineffective due to their alterations. I refuse to pay for services not rendered, especially given YPD's three breaches of our agreement. I fulfilled my contractual obligations, but YPD did not.

I find YPD's practices unacceptable, viewing them as predatory and profit-driven. I believe they should face drastic legal action, potentially leading to bankruptcy and closure.

I strongly advise against engaging with YPD, as their promises appear empty, leading only to distress. I intend to report them to the BBB and encourage others to do the same, as well as to research past class-action lawsuits against them.

If YPD continues to harass me and threaten my credit score through collection agencies, including 'Credit Bureau of Canada Collections,' my lawyer and I will initiate a class-action lawsuit against them.

This has been my worst experience with any company. Their conduct is disgraceful, particularly for a Canadian-headquartered company.

***An added note:

A Yellow Pages Digital sales representative is now contacting my 15-year-old son, who operates his own successful car cleaning/ detailing business.

This is highly predatory behaviour and I’m guessing very illegal. There seems to be no bottom to how low Yellow Pages will go.



I’ll be looking into this situation as they have called my son on two or more provable occasions.

This is especially questionable as his social media advertising is his only advertising and includes his age and school grade. Predatory and wholly unacceptable of Yellow Pages.

YELLOW PAGES IS A SCAM AND IT NEEDS TO BE SHUT DOWN
If I could give this company ZERO STARS, I would. Yellow Pages should have gone extinct along with the phone book—but instead, they’re still out here running blatant scams. A few months ago, I was contacted by a YP rep named Andrew. He promised me a flood of leads for my business at $600 a month and swore I’d see immediate results. Desperate, I signed up. Guess what? NOTHING. Not a single call. Not a single lead. Months went by, and all I got was money drained from my account. When I tried to cancel, YP completely ignored me. No answers, no help, nothing. To make matters even worse, I started receiving scam emails from fraudsters using YP’s logo and branding. I reported it directly to them—and of course, they did absolutely nothing about it. After digging deeper, I found HUNDREDS of people on Trustpilot with the exact same story. This isn’t a coincidence. This is a pattern of fraud. I am dead serious about taking legal action. If you’ve been scammed too, I urge you to join me in a class action lawsuit. Contact me at 403-923-4821—let’s band together and put an end to this garbage company once and for all. Do not fall for their lies. Do not give them a single dollar. Yellow Pages is a fraud, and it’s time they were held accountable. To date I apparently owed $6G! No you are NOT getting a cent.

This is without a doubt the worst business I have ever dealt with. They have harassed me for over a year for a bill I paid a year ago. Then they reported me to credit bureau!!! I have contacted them and showed them my payment and still they kept contacting me!
After I reported them to credit bureau with proof of payment they just sent me a statement with 0 balance.
Do not waste your time with this company!

Yellow Pages are real scammers. It’s a total trap. Please stay away from these people and never waste through money with them. They deceived me and kept calling me seven times until they convinced me and then it turned out that they just steal peoples money

Yellow pages are brutal to work with. They promise high exposure and multiple new business leads coming in regularly.
I have been with them 5 months with zero return on investment. I called to cancel my subscription, and they refuse to cancel. They will continue to charge for 8 more months without my consent! What a bunch of lying scammers!!! Do not get caught in their trap! You will lose money for sure!

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The contract was extended automatically, even though I had emailed months earlier to cancel. That agent never phoned me as he said he would. When I called, the agent on the phone refused to honour my cancellation and wouldn't escalate the call. I spoke to an agent the next day. She had me send the email chain and then got the advertising cancelled. They didn't refund my overpayment. Had they done so, I would have given them 3 stars. I upgraded from 1 star as they did cancel the advertising.

I was contacted by a rep named Skyler from Yellow Pages, who made a lot of big promises that turned out to be completely misleading. She told me that my ad would appear at the very top of search results, improve my Google ranking, and show up as a sponsored listing when people searched for foot care in my local area. She said this would boost visibility and drive clients to my business.

That’s not what happened.

What I actually got was an ad buried deep in Yellow Pages’ own search results—11th place, not the top. It never appeared on Google like she implied. In fact, the only way to even find my listing was to search Yellow Pages on Google, then search again on their site using a desktop (it doesn’t show up on mobile). That’s a ridiculous amount of effort just to find something that was supposed to be “sponsored” and “top-ranked.”

Even worse, the ad had incorrect information—it listed food services, which I don’t provide. I run a foot care clinic. That kind of error is unacceptable and shows a total lack of care or attention to detail.

I feel completely misled and stuck in a contract that offers me zero return. If I had known any of this upfront, I never would have signed. Yellow Pages sells outdated services using modern marketing buzzwords that don’t match what they deliver. Be very cautious—this experience has been nothing but frustrating, disappointing, and a total waste of money.

negative rating that is what is applicable

Unable to cancel contract any way but over the phone however they do not answer the phone when you call. Every aspect of dealing with this company has been a complete nightmare. They are manipulative and dishonest.