Yates Hellier Arvostelua 

119
•
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

From start to finish, the team at Yates Hellier were the epitome of professionalism. I had an initial consultation and valuation meeting with Ross, and once I agreed to go ahead, I was paired up with... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We sold our property with Yates Hellier and they’ve been so helpful from start to finish. Never far away when we had a concern or question. Having a WhatsApp group to keep in touch and the viewings ap... Näytä lisää

Saanut 5/5 tähteä

As a letting agent representing the landlord, they delivered their job so well to a tenant like me as well. They are responsible to give response efficiently so we always got our issue fixed with a re... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The whole team were lovely and got a really difficult sale completed for me, especially Alex and Julie. Knowing everyone in the office was in the same page and up to date took a lot of stress off. The... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vuokravälitystoimisto
  2. ja myös
  3. Isännöintiyhtiö
  4. Kiinteistönvälitystoimisto

Yrityksen kirjoittama

We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

119 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(119)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

We worked with the Yates Hellier team…

We worked with the Yates Hellier team during our last rental in the West End with fine results compared to the prior landlord agencies we had. We’ve since moved on to buy our own property, but if I ever decided to hire an estate agent to rep me, William and his staff would be my choice.

21. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Keith, great to hear we'd be your choice of estate agent, following your rental with us. Wishing you all the best.

Saanut 3/5 tähteä

Pleasant staff

Initial stages of letting ,pleasant staff and great correspondence. Few maintenance issues were had and rectified but correspondence regarding these, and the action of, was timely and would be my only critique.

3. huhtikuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Many thanks for taking the time to leave a review, Louise. Following our call, it was great to run over the points you raised regarding correspondence, and we have since discussed these with the team. The main point on the boiler issue at move in seems to be a case of bad luck, as it was tested at the previous visit. We understand that you were frustrated at having to run through the troubleshooting with us, but when this didn't fix the issue, an engineer was instructed. We hope you can appreciate that we need to run through these troubleshooting checks to make sure it's not a simple issue. This helps to avoid unnecessary call out charges for our landlords.

Saanut 5/5 tähteä

Excellent trustworthy letting agent

I have been letting my flat in Glasgow through Yates Hellier for well over 5 years. They helped me finding excellent tenants. They have dedicated members of staff who always contact me promptly when there is an issue to be resolved. As I was not in contact with my tenants, I can not speak on their behalf. However, my first tenant stayed for 5 years and I would like to think that the tenant was happy, staying in my flat which was well managed by Yates Hellier. I cannot recommend this reliable and trustworthy agent highly enough to anybody who is a landlord or a prospective tenant.

21. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for your kind words, Kazuko. It's great to hear that you've enjoyed a reliable service as a landlord, over the past 5 years with us.

Saanut 5/5 tähteä

If you’re looking for a ‘Rolls Royce’ service, then Ross Yates is your man!

Ross Yates came to our home to do a valuation on it as one of what we had planned as a number of valuations when considering putting our home on the market last year. (He had showed us around one of his properties we had put an offer on, and we were taken by his open and friendly manner that didn’t come with the hard sell that can often happen with estate agents.) After meeting with Ross and listening to his honest, considered and straightforward valuation and what we might wish to consider doing that might improve on it, we decided not to bother with other valuations and stuck with Ross and Yates Helier. Ross managed all the viewings, was very helpful and supportive and gave great advice throughout. Without any hesitation if we decided to move again we would be calling Ross and would suggest to anyone we knew who was considering selling to contact Ross at Yates Helier to hear what he has to say. We are very grateful for his dedication and support with his ‘Rolls Royce’ service. Also, Natalie in the office was very helpful and supportive, so it’s only fair for us to share some of that praise with her. Yates Helier - highly recommended and thank you! 😃

16. maaliskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

John, many thanks for sharing your experience as a seller in the West End of Glasgow. Referring to Ross' service as Rolls Royce like is quite the testament! Wishing you all the best.

Saanut 5/5 tähteä

First Class Service

Communication first class, a friendly yet professional company who always follow up on any issues.

14. elokuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for sharing your experience as a valued tenant of ours, Craig.

Saanut 5/5 tähteä

Yates Hellier - 5 Stars

Yates Hellier provide a excellent service, respond quickly to queries and are very helpful. They are a trustworthy and professional company and make renting much easier for renters like myself

21. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Many thanks for your review, Nicola.

Saanut 5/5 tähteä

Great Experience

Yates was great to deal with when renting. Resolved all issues in a timely matter. Would definitely recommend for renters.

21. syyskuuta 2022
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for sharing your experience, Jana. Wishing you all the best.

Saanut 5/5 tähteä

Positive Tenant Experience with Yates Helier Letting Agency

Yates Hellier served as our letting agency for over a year while we were tenants. They consistently responded to and handled our requests promptly and efficiently. We were highly satisfied with their customer service and the quality of their work.

28. heinäkuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

It's fantastic to hear you were highly satisfied with our services, Claire. Wishing you all the best.

Saanut 5/5 tähteä

Great experience using this company.

Ross responded quickly everytime I had a query. He updated me regularly after viewings. Was honest with me and also managed my expectations. He was quick to detect which buyers were genuine. Great experience so that was valuable . Very polite man who works hard for his clients.

21. syyskuuta 2022
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for choosing Yates Hellier to sell your West End home, Santha. We're delighted to hear that you had a positive experience as a seller.

Saanut 5/5 tähteä

Kind and attentive staff

Kind and attentive staff, always handling requests and problems with dedication.

20. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Many thanks for sharing your experience as a Yates Hellier tenant, Doron.

Saanut 5/5 tähteä

Yates Hellier provide an excellent and…

Yates Hellier provide an excellent and highly professional letting service. Regular communication along with fast and efficient resolution of any issues within the property if they arise. Jonny and Jack are top class operators.

20. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for sharing your experience as a valued landlord of ours, Brian. It's much appreciated.

Saanut 5/5 tähteä

Great company to rent a property…

Great company to rent a property through. Very professional and courteous throughly all of the letting process & beyond now we are tenants.

20. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

James, it's great to hear that you had a positive experience. Thanks for your review.

Saanut 5/5 tähteä

Best estate agent in West end

I bought my current home through Yates Hellier and I can honestly say that I was thoroughly impressed with the professionalism, honestly and local knowledge of the staff.

House buying can be a stressful time however I felt completely at ease with the process which was thanks to the excellent service I received from Ross and his team from begining to end.

I would highly recommend Yates Hellier and if I'm in the market again I will definitely be in touch witht them to take things forward.

20. syyskuuta 2022
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for leaving a review of your experience as a buyer, Graham. It's very much appreciated.

Saanut 5/5 tähteä

professionally in performance

Yates Hellier is a mark of professional services, I will never forget the gift when invited to collect the keys. So active for any comment found in the property. They even have a property maintenance manager to act on all issues.

Thank you Yates Hellier team

1. joulukuuta 2022
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for taking the time to leave a review, Shadi. It's much appreciated.

Saanut 5/5 tähteä

Great letting company

Been with them for several years and had no issues. Great communications and helpful suggestions to any issues we have had. Would recommend

20. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Many thanks for your kind words, Alistair. Yates Hellier

Saanut 5/5 tähteä

Fantastic estate agent

Fantastic estate agent, went above and beyond for me on several occasions when I was looking to buy. Customer service is always fantastic and I wouldn’t choose anyone else in the future when I come to sell my property.

27. maaliskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for sharing your experience of house hunting, Victoria. It's great to hear that you wouldn't choose anyone else when it comes to selling your property in the future.

Wishing you all the best,

Yates Hellier

Saanut 5/5 tähteä

Why go anywhere else?

I have rented for over 10 years and with Yates Hellier for the last 2 and they have been, by far, the best letting agency I've ever dealt with.
All correspondence is communicated in a professional and friendly manner. Any issues that arise (as they do when renting!) have been sorted immediately! If I were to move I'd definitely consider viewing other properties offered by them

20. syyskuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Hi Iain,

It's refreshing to hear that from your 10 years of renting, we've been the best letting agent you've dealt with.

All the best,

Yates Hellier

Saanut 5/5 tähteä

Great estate agent

Great estate agent. Ross was so helpful and professional. Would definitely use again.

28. heinäkuuta 2023
Oma-aloitteinen arvostelu
Yates Hellier-logo

Vastaus yritykseltä Yates Hellier

Thanks for your review, Michelle. It's much appreciated.

All the best

Yates Hellier

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