Avendo già acquistato uno zaino Bobby Hero XL, conoscevo molto bene la qualità dei prodotti di XD Design. Per questo motivo ho deciso di acquistare il nuovissimo borsello Boxy Sling, l'accessorio pe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Trying to force me to download an app to be able to following my order status. Have a link to follow status online with small text after all big things pointing towards the app. This can only be a one... Näytä lisää
Lo zaino (BobbyBizz) è perfetto, si a da usare tutti i giorni che per brevi viaggi di lavoro. È sia zaino che 24h che porta pc (con tracolla). Comodo, ben organizzato e spazioso senza essere ingom... Näytä lisää
Yritys on vastannut
M'agrada molt el producte. Era per al meu marit i els nostres dos fills també el tenen i estan molt contents. No m'ha agradat gens el procés de transport: vau dir que trigaria de 3 a 5 dies, i al fina... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Bags with a purpose
Yhteystiedot
Lange Kleiweg 6-28, 2288 GK, Rijswijk, Hollanti
- support@xd-design.com
- xd-design.com
4,1
Hyvä
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product and fast delivery
Ordered one backpack and belt bag, which are of high quality and offer innovative features.
The delivery was fast.
5. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Tamio,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
rapide / efficace
rapidité de traitement de la commande. expédition rapide.
6. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi bdam34,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Design joli mais peu pratique
Design joli mais peu pratique
Une seule ouverture devant et quand j’ouvre, l’ordinateur penche en avant et l’accès à l’intérieur est très peu pratique
19. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Sand Ra,
We appreciate your feedback, this product feedback has been shared with our product team.
As we look forward to offering a wider range of products that meet the diverse needs and preferences of our customers.
Thanks & regards,
Nick
XD DESIGN Team
Vastaus yritykseltä XD Design
Hi Lloyd,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Good quality
Very kind explanation about status of the delivery.
Good quality of the products.
1. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Take,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Prodotto e servizio eccellenti
Avendo già acquistato uno zaino Bobby Hero XL, conoscevo molto bene la qualità dei prodotti di XD Design. Per questo motivo ho deciso di acquistare il nuovissimo borsello Boxy Sling, l'accessorio perfetto per portare appresso chiavi, portafoglio, cellulare etc. durante le calde giornate estive.
Il prodotto ha lo stesso design e qualità costruttiva dello zaino, ed è decisamente più capiente di molti altri borselli da uomo che si trovano sul mercato.
Anche l'esperienza di acquisto è stata impeccabile: ordine, pagamento e spedizione rapidissime e sempre tracciate.
11. kesäkuuta 2023
Vastaus yritykseltä XD Design
Hi Michelangelo,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Vastaus yritykseltä XD Design
Hi Oleksandr,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Thank you!
Thank you for fast and prompt shipping of my order.
7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Vitalle,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Vastaus yritykseltä XD Design
Hi Artem,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Perfektes Gesamtpaket von A bis Z
Intuitive Website, freundliche Mails, moderate Dosierung des Newsletters und die Qualität der Produkte ist großartig! Habe mittlerweile 5 Rücksäcke und einen Koffer gekauft, den ersten vor 7 Jahren, der noch wie Neu aussieht. trotz täglichen Gebrauch.
Eine wunderschöne Qualitätsmarke mit einem außergewöhnlichen Kundenservice! Auf jeden Fall einen Blick wert, wenn man einmal für immer kaufen möchte, und nicht ständig neue Rucksäcke kaufen muss, weil der andere kaputt geht.
Ich habe jetzt für jeden Anlass einen einzigartigen Rucksack! Freizeit, Wandern, Business Niederlasssung, Business Reisen, Einkaufen und Chillen.
Ich bin äußerst zufrieden! Ware wird aus Niederlanden verschickt und ist bei mir immer 2 Tage nach der Bestellung angekommen. Verpackung ist durchdacht und Plastikreduziert. Sehr schöne Kartons.
Alles in allem, rundet die Marke das Gesamtbild super ab! Immer gerne wieder, falls neue spannende Produkte kommen. Gerne einen Rucksack mit blauer LED Beleuchtung verarbeitet anbieten, damit man Nachts auf dem Fahrrad gesehen wird. Ich habe mir einen selbst gebaut und er ist ein Hingucker und sieht fresh aus! :) Bild von mein XD-Design Rucksack auf Instagram @netterArmin
22. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Prof,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Molt bona relació qualitat / preu
Tot el procés de compra i enviament ha estat fàcil i molt ben detallat, molt bon servei d'atenció al client. Pel que fa a la motxilla, és d'una qualitat excel·lent i amb més capacitat de la que pot semblar en un principi.
23. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Meritxell,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Хотелось бы изменять адрес доставки…
Хотелось бы изменять адрес доставки после того , как заказ был подтверждён
3. kesäkuuta 2023
Vastaus yritykseltä XD Design
Hi Hieb,
Thank you for sharing your updated feedback regarding your issue.
Unfortunately, our systems do not allow us to change delivery addresses once orders are finalized, in some cases the client may be able to reach out to a delivery partner to do so.
Once again, we apologize for any inconvenience caused and appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to us on our customer support chat.
Thanks & regards,
Nick
XD DESIGN Team
The best bags are getting better…
The best bags are getting better generation by generation. Details are good, earlier problems solved.
1. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Jan,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Customer support
E-mail communication needs to be improved (e.g., I never received an e-mail confirmation). However, customer support was very helpful.
4. kesäkuuta 2023
Vastaus yritykseltä XD Design
Hi jose,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
In fact we are currently updating our email flow :).
Thanks & regards,
Nick
XD DESIGN TEAM
La mochila llegó perfecta y muy rápido
La mochila llegó perfecta y muy rápido. El proveedor informa en todo momento de la situación del paquete. Recomiendo.
26. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Marisa,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Great design, some usability issues
Great brand, great design. Still struggling a bit with the Bobby Hero Regular because it is quite different compared to daypacks I used before. I ordered the separator set, which was ok, but not strong enough for camera equipment. Standing piece was bent after a few days.
30. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Olaf,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Vastaus yritykseltä XD Design
Hi Norbert,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
Ik heb 2 orders moeten plaatsen
Ik heb 2 orders moeten plaatsen, omdat er niet meer dan 3 producten kunnen verwerken in één bestelling. Daarbij kwam ik vanuit de betalingen ook niet meer terug in de homepage van XD Design. Niet heel erg veilig gevoel.
25. toukokuuta 2023
Vastaus yritykseltä XD Design
Hi Pim,
Thank you for sharing your updated feedback regarding your issue.
We understand the frustration of having to place multiple orders due to limitations on the number of products per order. We apologize for any inconvenience this may have caused you.
We continuously review our ordering system and will take your feedback into account to explore potential improvements for future orders.
Regarding the issue of not being redirected back to the XD Design homepage after payment, we are currently looking into this with our developers to assure that all customers are redirected to the confirmation checkout page when completing their order.
Rest assured, we are investigating this matter to ensure that such issues are addressed and resolved promptly to avoid any future safety concerns.
Once again, we apologize for any inconvenience caused and appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to us on our customer support chat.
Thanks & regards,
Nick
XD DESIGN Team
Great backpacks
24. toukokuuta 2023
Vastaus yritykseltä XD Design
Hi Roman,
Thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear about your satisfaction. Our teams put great effort into ensuring a seamless ordering process, fast delivery, and exceptional products.
Your feedback is truly valuable and encourages us to continue providing the best service possible.
Thanks & regards,
Nick
XD DESIGN TEAM
I bought about 5 bags from XD (Bobby…
I bought about 5 bags from XD (Bobby Biz, Bobby Urban, Bobby Pro and 2x Bobby Elle).
The bags’ quality is mediocre but the design and features are great. I’ve got a broken zipper on my Bobby Biz, broken padlock on my Bobby Urban and recently a strap on my Bobby Pro lost the sewn on a strap.
Although the item is under warranty (<2 years from purchase) and the warranty covers defects from “proper usage”), XD is unwilling to repair, replace or refund the item.
I’ll never buy from XD again due to poor quality paired with their invisible warranty process.
18. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä XD Design
Hi Tiago,
Thank you for sharing your updated feedback regarding your issue.
We understand the frustration you have faced over the quality of these products and we apologize if our warranty and claim information was not effectively communicated to you.
Your feedback is highly valuable to us, and we will use it to improve our product quality and customer service processes. We understand your decision not to purchase from XD Design in the future, but we genuinely hope to have the opportunity to restore your trust in our brand.
Thanks & regards,
Nick
XD DESIGN Team
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