I had an excellent experience with Janine at the Wyse store on Kings road. Janine was super supportive in helping me procure a top and then a second item from another store.The lady I spoke with at th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Clothes are great quality and store staff are extremely welcoming. However their Customer service needs improvement- they don’t seem to answer the phone, are very slow and often ignore WhatsApp messa... Näytä lisää
I love the style and quality of your range which suits my age group . However my recent purchase was returned due to the puff sleeves not being obvious re the marketing . Then the day after I ret... Näytä lisää
This shop was a delightful find in Southwold whilst I was on holiday and a great opportunity to have a look in store rather than on line as I normally have to. The ladies were absolutely delightful... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Yhteystiedot
Yhdistynyt kuningaskunta
- enquiries@wyselondon.com
- wyselondon.com
4,7
Erinomainen
459 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Apart from the fabulous clothes this…
Apart from the fabulous clothes this company is amazing at customer service and support. They all go out of their way to help in all areas. Truly wonderful.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve had such a positive experience with both our clothing and our customer service. Our team always strives to go the extra mile to support our customers, so it means a great deal to know that this has been reflected in your experience.
Your kind words truly mean the world to us. Thank you for your support and for taking the time to share such lovely feedback.
Great social media posts so that you…
Great social media posts so that you know how to wear the clothes, swift deliveries and returns
23. helmikuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely feedback.
We’re delighted to hear that you’re enjoying our social media styling posts — we love sharing ideas on how to wear and style our pieces, so it’s wonderful to know you find them helpful. It’s also great to hear that your deliveries and returns have been quick and straightforward.
Thank you for taking the time to share your experience and for your support of WYSE. We hope to continue inspiring your wardrobe!
The clothes are beautifully designed…
The clothes are beautifully designed with fabulous attention to detail- they are always made with beautiful fabrics and the fit is always perfect. The are not fast fashion but clothes you buy to last - yes they are expensive but worth ! The customer service is excellent and the whole experience is one of a company who cares about what that do / highly recommended
23. helmikuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful and thoughtful review.
We’re truly delighted to hear how much you appreciate the design, fabrics and attention to detail that go into our pieces. Creating clothing that feels special, fits beautifully and is made to be worn and loved for years is at the heart of everything we do, so your words mean a great deal to us.
It’s also fantastic to hear that you’ve had such a positive experience with our customer service. We care deeply about what we do and about the customers who support us, so it’s incredibly rewarding to know this comes through.
Thank you again for your kind recommendation and for taking the time to share your experience — it really does mean the world to us.
Visited Wyse in Edinburgh
Visited Wyse in Edinburgh - welcoming and helpful staff but no pressure, great quality merino jumpers. Great experience! Hope they find a permanent shop soon.
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review.
We’re delighted to hear that you enjoyed your visit to our Edinburgh store and that the team made you feel welcome while giving you space to browse — that’s exactly the experience we hope to create. It’s also wonderful to know that you loved the quality of our merino jumpers.
Your support means a great deal to us, and we completely share your hope about finding a permanent home in Edinburgh.
Thank you again for taking the time to share your experience, and we hope to welcome you again soon.
Wyse Customer Service
I have found that the Wyse Customer Service to be really good - putting its customers at the core of its company. Without its customers, there is no Wyse. That's been my experience with Wyse and I hope it is yours too.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your thoughtful review.
We’re truly delighted to hear that you’ve had such a positive experience with our Customer Service team. Putting our customers at the heart of everything we do is incredibly important to us, so your kind words really mean a great deal.
You’re absolutely right — without our wonderful customers there would be no WYSE, and we’re so grateful for your support. Thank you for taking the time to share your experience, and we hope to continue providing you with the same level of care and service in the future.
Orders are always dispatched quickly
Orders are always dispatched quickly, and returns are fairly simple now I’ve got the hang of the new system. The clothes are good quality, however there is one little niggle, the labels! So itchy and scratchy, that I’ve cut them out of all my purchases, such a shame! I do think some of the blouses are too expensive, especially the double gauze. Me and Em do the same for £75-125!
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for taking the time to share your feedback with us.
We’re so pleased to hear that your orders have been arriving quickly and that the returns process is becoming easier to use. It’s also lovely to know that you’re enjoying the quality of our clothing — that’s something we work very hard to maintain.
We really appreciate you highlighting the issue with the labels. Comfort is incredibly important and we’re sorry to hear they’ve been itchy for you. Feedback like this is very helpful and we’ll certainly pass your comments on to our product team as we continue to review the finishing details of our garments.
We’re very grateful for your continued support and for taking the time to share such constructive feedback with us.
I had a box of clothes stolen on…
I had a box of clothes stolen on delivery and Philllippa dealt with this issue quickly and effectively.
Communication was clear, supportive and timely and I cannot be more satisfied with the service I recieved when something goes wrong.
A big thank you to Phillippa and Wyse.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for taking the time to share this lovely feedback.
We’re very sorry to hear that your parcel was stolen — that must have been incredibly frustrating — but we’re so pleased that Phillippa was able to resolve the situation quickly and provide the support you needed.
Delivering clear, caring and efficient service is incredibly important to us, especially when things don’t go to plan, so it means a great deal to know you felt supported throughout. We’ll be sure to pass your kind words on to Phillippa — she will be absolutely delighted to hear them.
Thank you again for your patience and for your support of WYSE.
Top quality clothing
Top quality clothing, I would love if they made a tall range even though I’m only 5 ft 7 lol the neck scarfs are to die for great length & quality
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review!
We’re thrilled to hear that you’re enjoying the quality of our clothing — and we couldn’t agree more about the neck scarves, they really are special pieces. It’s wonderful to know you love the length and quality.
Thank you as well for your suggestion about a tall range. Feedback like this is incredibly helpful for our team as we continue to think about how we can better serve all of our customers, and we’ll be sure to pass your comments along to our design team.
We truly appreciate you taking the time to share your thoughts and hope you continue to enjoy your WYSE pieces for years to come
Thought the silky polka dot blouse was…
Thought the silky polka dot blouse was v poor quality - cheap grilled edging on cuffs and cheap feeling fabric. Never ordered from Wyse before - put me off a bit tbh.
23. helmikuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you for taking the time to share your feedback — we’re so sorry to hear that your first experience with us was disappointing.
We pride ourselves on attention to detail and carefully chosen fabrics, so it’s disappointing to know this piece didn’t meet your expectations. Your feedback is incredibly valuable and will be shared with our design and production teams for review.
Thank you again for your honesty. We do hope we might have the chance to restore your confidence in WYSE.
Delightful staff and products
23. helmikuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your kind words!
We’re thrilled to hear that you found both our team and our products delightful — that’s exactly the experience we hope to create every time you shop with us.
Your feedback means a great deal to us, and we’ll be sure to share it with the team. We look forward to welcoming you back again soon
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review!
We’re delighted to hear that you found our service friendly and informative — that’s exactly the experience we strive to create for every customer. It’s also wonderful to know you’re pleased with the quality of our clothing, as craftsmanship and attention to detail are at the heart of everything we do.
We truly appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
Wonderful Customer Service - Thank you Wyse and Phillipa
I’d been unable to return my Wyse dress as I’d been unexpectedly hospitalised but Phillipa from Customer Service so kindly phoned me and immediately seamlessly expedited the return. I am so grateful. My daughters and I have been buying Wyse clothes for years and this recent experience has ensured Wyse will remain our ‘ go-to’ clothes supplier as we all relie on online shopping, living in wonderful Cornwall. Thank you Phillipa.
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your incredibly kind words — and we’re so sorry to hear that you were unexpectedly hospitalised. We truly hope you’re recovering well.
We’re absolutely delighted that Phillipa was able to support you and make the return process seamless during what must have been a difficult time. We always want to approach every situation with understanding and care, so it means the world to know that this made a difference to you.
It’s especially lovely to hear that you and your daughters have been shopping with WYSE for years — and that we remain your go-to from beautiful Cornwall! That loyalty and trust is something we never take for granted.
We’ll be sure to pass your heartfelt thanks on to Phillipa — she’ll be so touched.
Wishing you all the very best, and we look forward to being there for you and your daughters for many years to come.
Amazing quality with attention to detail
This is a quality company - with lovely interesting well made items . Brilliant customer service and attention to detail . The clothes are expensive but will last and I would rather pay more and buy less
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for this incredible review — it truly means the world to us.
We’re delighted that you appreciate the quality, craftsmanship and attention to detail that go into every WYSE piece. From the fabrics we choose to the finishing touches, we care deeply about creating clothing that feels special, stands the test of time and earns its place in your wardrobe.
It’s also wonderful to hear your kind words about our customer service. Providing thoughtful, personal support is just as important to us as the products themselves, so we’re thrilled that this has been your experience.
We completely share your philosophy of buying less and buying better — designing pieces that you can love and wear for years to come is at the heart of what we do.
Thank you again for your support and for being part of the WYSE community
Fabulous store on the Kings road
Fabulous store on the Kings road, helpful and friendly staff, great selection of beautiful clothes
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review!
We’re thrilled to hear you enjoyed your visit to our Kings Road store. It’s wonderful to know that our team made you feel welcome and that you loved the selection — we take great pride in curating beautiful pieces and creating a friendly, relaxed shopping experience.
Your kind words will mean so much to the store team. We can’t wait to welcome you back again soon!
Customer service this morning over the…
Customer service this morning over the phone to the Kings Road store was excellent and a pleasant experience
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had such a positive experience with our Kings Road team. Providing warm, helpful and friendly service is something we care deeply about, so it’s fantastic to know that this came through during your call.
We’ll be sure to pass your kind words on to the store team — it will mean so much to them.
Thank you again for taking the time to share your feedback, and we look forward to welcoming you in store (or over the phone!) again soon.
I used to love Wyse
I used to love Wyse. However, many of their clothes no longer have the slightly quirky factor and just look ordinary and a bit shapeless on their website, which makes them expensive. I visited their store in Marylebone High St yesterday and despite twice previously suggesting a chair be provided in their changing rooms (with which the store staff agreed and which would cost little), to help those of a certain age to try on trousers, there is still a useless pouffe.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for taking the time to share your thoughts with us — and for being such a loyal supporter of WYSE in the past. It truly means a lot.
We’re sorry to hear that our recent collections haven’t felt as distinctive to you as they once did. While we’re always evolving our designs, we absolutely want to retain that signature WYSE personality and charm that our customers love. Your feedback is incredibly valuable and will be shared with our design and buying teams.
Thank you as well for your comments about our Marylebone store fitting rooms. We completely understand how important comfort and practicality are when trying on pieces — especially trousers — and we appreciate you raising this again. Creating a welcoming, accessible space for all our customers is very important to us, and we will be reviewing this with our retail team.
We’re so grateful you continue to engage with us and share constructive feedback. We hope to welcome you back soon and show you pieces that bring back that unmistakable WYSE spark.
Returns are a pain
Returns are a pain . They changed to online without clear guidance .
Most of the things I have tried turn out large so ordering multiple sizes is the best thing . Lack of clarity ..how long to make a return on a reduced item (is that sale ?)Tried the telephone for help .Gave up ,then an online enquiry which was answered in about three days .Strangely making WYSE returns was high up in the search engine .Previouslly I have returned two items and only been refunded for one .That needed a phone call .
Customer service poor
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for taking the time to share your feedback — we truly appreciate it.
We’re really sorry to hear that your recent return experience felt frustrating. We understand how important clear guidance is, especially when ordering multiple sizes to find the perfect fit. Your comments about clarity around return timelines for reduced items and the move to online returns are incredibly helpful, and we’ll be reviewing how we communicate this to ensure it’s much clearer going forward.
We’re also sorry that you had difficulty reaching us by phone and that a previous refund required follow-up. That’s certainly not the seamless experience we aim to provide. While we’re pleased your online enquiry was answered, we know it should feel easy and straightforward from start to finish.
If there is anything still unresolved — or if you’d simply like further assistance — we would love the opportunity to personally look into this for you and make things right. Please do get in touch with your order details, and we’ll prioritise it for you.
Thank you again for your honest feedback and for shopping with WYSE. We truly value your support and hope to provide you with a much smoother experience next time.
Good quality brand
Prompt delivery , I didn’t keep the dress as it was too small and far too long . Nice fabric will buy from this brand again , return acknowledge swift but still waiting for my refund
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for your review
Kings Rd store
I am not one to usually leave reviews but having made it a mission to visit the kings rd store whilst visiting London (torrential rain en route!) I was disappointed by the store. I gathered that the sale stock had been removed the previous day so less stock but then why not fill rails with other sizes than 1 & 2 (unfortunately which I am not…). The general vibe just wasn’t great which was such a shame as am a supporter of shopping in person but will def stick to on line in the future
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
We are so sorry to hear this, we will pass on your feedback to the store and have made a note to restock more of the other sizes. So sorry, we aim to deliver the best customer service possible in all our stores
Great customer service
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much x
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.