I had an excellent experience with Janine at the Wyse store on Kings road. Janine was super supportive in helping me procure a top and then a second item from another store.The lady I spoke with at th... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Clothes are great quality and store staff are extremely welcoming. However their Customer service needs improvement- they don’t seem to answer the phone, are very slow and often ignore WhatsApp messa... Näytä lisää
I love the style and quality of your range which suits my age group . However my recent purchase was returned due to the puff sleeves not being obvious re the marketing . Then the day after I ret... Näytä lisää
This shop was a delightful find in Southwold whilst I was on holiday and a great opportunity to have a look in store rather than on line as I normally have to. The ladies were absolutely delightful... Näytä lisää
Yritys on vastannut
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Yrityksen kirjoittama
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Yhteystiedot
Yhdistynyt kuningaskunta
- enquiries@wyselondon.com
- wyselondon.com
4,7
Erinomainen
459 arvostelua
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Stylish clothing with a gentle nod to fashion.
Stylish clothing with a gentle 'nod' to fashion.
Easy to use website.
Clothes are displayed showing different angles with clear descriptions and care advice.
Marielle and Cath model many items of clothing and suggest ways to accessorise them.
Customers are informed when a purchase is dispatched and delivery is usually within 3 to 4 days.
Parcels are securely packaged using recyclable materials. They include a delivery note and a 'Thank you' appreciation of their customers. A lovely touch and an indication of good customer service.
The clothes are well made using good quality materials.
However, the sizing system used does not always equate directly to sizes 6 and upwards. In the smaller sizes there is often too much fabric in the skirts and necklines cut too low. A warning to petite ladies.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We're delighted to hear how much you enjoy our collections, website, and styling inspiration from Marielle and Cath. It's wonderful to know that you appreciate the care we put into our product photography, descriptions, packaging, and customer service, as well as the quality of our clothing and our commitment to using recyclable packaging.
We also really appreciate your feedback regarding sizing and fit for our more petite customers. Customer feedback is invaluable to us, and we'll be sure to share your comments with our design team as we continue to refine our collections and ensure they work beautifully for as many women as possible.
Thank you again for your continued support. We hope to inspire your wardrobe with many more pieces you'll love for seasons to come
I visited your Southwold shop today and…
I visited your Southwold shop today and what a pleasure it was! Ladies so helpful and friendly..and I bought a lovely shimmery gold T shirt! More regional shops please .. Stow on the Wold.. Cotswolds?
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review!
We’re delighted to hear you enjoyed your visit to our Southwold store and that our team made your shopping experience such a pleasure. We’ll be sure to pass on your kind words to them.
The shimmery gold T-shirt sounds like a fabulous choice—we hope you love wearing it! And thank you for your suggestion about more regional stores. It’s always wonderful to hear where our customers would like to see us next, and we’ll certainly pass your recommendation for the Cotswolds on to the team.
We hope to welcome you back again soon
I've loved my Wyse items this year
I've loved my Wyse items this year, all made beautifully with high quality material. They have become my go to shop this year, great for smart casual wears.
14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that Wyse has become your go-to shop this year. It means so much to us that you love the quality, craftsmanship, and versatility of our pieces.
Creating beautifully made styles that effortlessly bridge smart and casual dressing is at the heart of what we do, so it’s lovely to know they’ve become such a staple in your wardrobe.
Thank you for your support, and we look forward to bringing you many more pieces to love.
Slowest return and refund process of…
Slowest return and refund process of any brand I have purchased from. When the brand has your money for pre orders with dates that change three times and an extremely slow refund process, it is not a great experience. Lovely clothing, but I can’t wear any of the bottoms as petite because the waist and hip size is too large. I wish that could be addressed. Great colour range.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for taking the time to share your feedback.
We're delighted to hear that you love our clothing and colour palette, but we're sorry that your overall experience didn't meet expectations. We understand how frustrating it can be when pre-order delivery dates change and refunds take longer than expected, and we appreciate the disappointment this caused.
We're also grateful for your comments regarding fit. Feedback like yours is invaluable as we continue to develop our collections, and we'll be sure to share your thoughts on sizing and proportions with our design team.
Thank you again for your honest feedback and support. We hope to provide you with a smoother experience in the future and continue creating pieces you'll love to wear.
I have known WYSE from years ago when
I have known WYSE from years ago when
they posted me catalogues. The sizing was always an issue and does vary.
Sadly every time I now actually order something, I am usually disappointed by the fabric, the cut, the shape and the quality for what they charge.
I ordered a DJ a few years ago and it went straight back as it was awful and I ordered one from ME&EM which was fabulous and the pricing was very similar.
I recently ordered a summery dress and the fabric was just too heavy for much warmer weather so they went back. I always order 2 sizes as I am never sure what the fit will be - their silk dresses and blouses are smaller in sizes whereas other dresses and blouses in other fabric varies. Not a favourite brand anymore…
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for taking the time to share such detailed feedback and for being a long-standing WYSE customer.
We're particularly sorry to hear that your recent experiences haven't lived up to the expectations you've built over the years. We understand how frustrating it can be when sizing feels inconsistent across different styles and fabrics, and when a garment doesn't meet your expectations in terms of fit, fabric or overall quality.
We appreciate your comments regarding the weight of the fabric in your recent dress purchase, as well as your feedback on sizing across our collections. We know that confidence in fit is an important part of shopping with us, and we're continually working to provide clear sizing guidance and create pieces that our customers love to wear.
It's especially disappointing to hear that WYSE is no longer one of your favourite brands, and we genuinely value your honesty. Feedback such as yours is incredibly important and has been shared with our product and design teams for consideration.
Thank you again for your continued support over the years. We hope we'll have the opportunity to restore your confidence in WYSE in the future.
Best wishes,
The WYSE Team
Refund process
This review relates to the refund process in that the time taken from return to refund is too long and would put me off buying from WYSE again.
The item was very nice , expensive but lovely and just didn’t suit me so my experience purely relates to returning items in comparison to other brands.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for taking the time to share your feedback.
We're delighted to hear that you loved the item, even though it wasn't quite right for you. We completely understand that when shopping online, a smooth and timely returns process is just as important as the product itself.
We're very sorry to hear that the time taken to receive your refund left you feeling disappointed. We appreciate your comments and understand how this compares to your experiences with other brands. Your feedback has been shared with the relevant team as we're always looking for ways to improve our customer experience, including our returns and refund process.
We truly value your support and hope that, despite this experience, you'll consider shopping with WYSE again in the future.
Best wishes,
The WYSE Team
The team at Marylebone store was…
The team at Marylebone store was fantastic, found all the sizes and colours to try on, and gave me great advice. I'm very pleased because all my previous purchases were on line, but I'll visit more often now.
25. toukokuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our Marylebone team.
It's lovely to know that they were able to help you find the right sizes and colours and provide styling advice to make your visit enjoyable and successful. Creating a personal and welcoming shopping experience is something we truly value, so your kind words mean a great deal to us.
We're especially pleased that, after shopping with us online, you were able to enjoy the in-store experience too. We can't think of a better compliment than hearing you'll be visiting us more often!
Thank you for your support, and we look forward to welcoming you back to Marylebone again soon.
Complete trust in Wyse
I have been a regular customer for many years now. I have complete trust in Wyse. I have always been so very delighted with the garments I have purchased and have never ever been disappointed.
On a few occasions I have contacted staff at customer service, Marylebone and Edinburgh to track down items and all staff have been extremely professional, helpful and friendly.
I have never returned any garments. I always buy on line and I am unable to visit the stores, although I am travelling to Norwich soon and am very much looking forward to actually visiting your new store in Burnham Market
26. toukokuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your incredibly kind review and for being such a loyal WYSE customer over the years.
To hear that you have complete trust in WYSE and have never been disappointed by your purchases is the highest compliment we could receive. We put so much care into designing pieces that our customers will love season after season, so your words truly mean the world to us.
We're also delighted to hear about your positive experiences with our customer service, Marylebone and Edinburgh teams. Our colleagues are passionate about providing personal and thoughtful support, and they will be so pleased to know their efforts have made a difference.
How exciting that you'll soon be visiting Burnham Market! After years of shopping with us online, we hope you'll enjoy experiencing WYSE in person, and we're sure the team will give you a very warm welcome.
Thank you again for your continued support and for being such a valued part of the WYSE community.
I visited their beautiful York store…
I visited their beautiful York store today. Caroline the store manager was super helpful, as always amazing customer service from Wyse. Hence I came away with their beautiful Marlow blouse 🩷🤍
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We're delighted to hear that you enjoyed your visit to our York store.
Caroline will be thrilled to receive your kind feedback. She is incredibly passionate about helping our customers find pieces they love, and it's wonderful to hear that her service made your shopping experience such a positive one.
The Marlow blouse is a beautiful choice, and we're so pleased it caught your eye. We hope you enjoy wearing it and that it becomes a much-loved addition to your wardrobe.
Thank you again for your continued support and for recognising the service our team strives to provide. We look forward to welcoming you back to York again soon.
5 Stars to Wyse Clothing and Customer Service
I discovered Wyse clothing when they opened a pop up shop in Edinburgh last year. Clothing is beautifully made with quality and luxurious fabrics.
Staff are exceptionally helpful especially Sharon who has twice assisted me by laying aside the Eliana cropped trousers in my size for me to collect the following day and then last week contacted Caroline in the York store, who kindly posted the Tallulah shorts in my size to my home address.
5 stars to Wyse clothing and their customer service.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review and for your continued support since discovering WYSE at our Edinburgh pop-up!
We're delighted to hear how much you love our clothing and appreciate the quality and luxurious fabrics that go into every piece. It means so much to us that you've taken the time to share your experience.
We're especially pleased to hear that Sharon and Caroline were able to help you find the pieces you were looking for. Providing thoughtful, personal service is at the heart of what we do, and both Sharon and Caroline will be thrilled to receive your kind recognition. We’ll be sure to pass on your lovely feedback to them.
Thank you again for your 5-star review. We're so grateful to have you as part of the WYSE community and hope you enjoy your Eliana trousers and Tallulah shorts for many seasons to come.
Beautiful Store and Wonderful Staff
I love WYSE clothes and usually order online. I’m so happy that a store has opened in Edinburgh. It was such a wonderful experience seeing the clothes and trying them on before buying. The staff were so friendly and helpful. The whole experience was such a pleasure. I can’t wait to go back. I purchased the Kaya Jeans and Nelly Blouse but could’ve bought so much more.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We're absolutely delighted to hear that you enjoyed your visit to our Edinburgh store.
There's something so special about being able to see, feel and try on pieces in person, and we're thrilled that the experience lived up to your expectations after shopping with us online. Our team will be so pleased to hear that their friendly and helpful service helped make your visit such a memorable one.
The Kaya Jeans and Nelly Blouse are beautiful choices, and we're delighted they've found a new home with you! We completely understand the temptation to take even more home with you too!
Thank you for your continued support, and we can't wait to welcome you back to Edinburgh again soon for your next WYSE discovery.
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We're delighted to hear that you love shopping with WYSE.
It's wonderful to know that your order arrived quickly and that you're pleased with your purchases. We put so much care into every collection, so hearing that our pieces are "just lovely" truly means a lot to us.
Thank you for your support, and we look forward to welcoming you back to WYSE again soon.
Great Experience!
First time I ever shopped in the store. The Sales Associates in the store were ultimate professionals. Helped pick out some great dresses for me that suited me, really lovely ladies. Went back a couple of days later and bought another dress. I live in Dubai hope they open here. Great experience!
25. toukokuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We're delighted to hear that your first WYSE store experience was such a memorable one.
Our team will be thrilled to know they helped you find dresses that made you feel fantastic, and the fact that you came back a few days later for another one is the biggest compliment we could ask for! We pride ourselves on offering a personal shopping experience, so it's lovely to hear our team made such a positive impression.
Thank you for visiting us all the way from Dubai. We’re honoured to have you as part of the WYSE community and will certainly pass on your wishes for a Dubai store one day! Until then, we look forward to welcoming you back whenever you're in the UK
Lovely helpful customer services in…
Lovely helpful customer services in store and gorgeously comfy denim shorts. Really thrilled with them.
25. toukokuuta 2026
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with our in-store team and that you're loving your denim shorts.
Comfort is key, so it's wonderful to know they've exceeded your expectations and that you're so pleased with them. We'll be sure to share your kind words with the team, who will be delighted to hear they helped make your visit such a positive one.
Thank you for shopping with WYSE, and we hope you enjoy wearing your shorts all summer long
First visit to a Wyse store
First visit to a Wyse store - York store. Staff so welcoming and helpful
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We're delighted to hear that your first visit to our York store was such a positive experience.
Creating a warm and welcoming environment is so important to us, and we're thrilled that our team made you feel well looked after. We'll be sure to share your kind words with them.
We hope you enjoyed your visit and look forward to welcoming you back to WYSE again soon.
In York today
In York today. Second visit and second purchase here. Staff are always so helpful and give great advice. A pleasure to shop here. Thank you.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We're delighted to hear that your second visit to our York store was just as enjoyable as the first.
It's lovely to know that our team’s advice and support helped make your shopping experience such a positive one. We pride ourselves on providing a personal and welcoming service, so your kind words mean a great deal to us.
Thank you for choosing WYSE again, and congratulations on your latest purchase! We look forward to welcoming you back to York for visit number three very soon.
Best customer service and beautiful…
Best customer service and beautiful quality. Can only recommend. 5*
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review and kind recommendation! We’re thrilled to hear you’ve had such a positive experience with both our customer service and the quality of our pieces.
Your support truly means the world to us, and we’re so grateful to have you as part of the Wyse community.
Just bought the Marnie long sleeve top…
Just bought the Marnie long sleeve top in pink and toffee stripes. I love the really long sleeves with thumb hole as I’m 5’9” and frequently sleeves come short. I’ve two other Marnie tops in other colours. They wash really well and don’t even need ironing. Thanks, Wyse, keep the unusual colour pairings coming….
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We’re delighted to hear how much you’re loving the Marnie top — especially those extra-long sleeves and thumb holes. Designing pieces that feel as good as they look is so important to us, so it’s lovely to know they work perfectly for you.
And we couldn’t agree more about the pink and toffee stripe combination.
We’re so pleased to hear your Marnie collection is growing and that they’ve become such hardworking wardrobe favourites.
Thank you again for your support and for being part of the Wyse community — we promise to keep the unexpected colour pairings coming!
I finally made it to a Wyse store!
I’ve been an on-line Wyse customer for a while and finally visited the Marylebone High Street store today. Rebecca and Maria were so welcoming and helpful and really enhanced my shopping experience.
I just had to buy something to mark the occasion!
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We’re delighted you finally made it to visit us on Marylebone High Street after shopping with Wyse online for so long.
Rebecca and Maria will be so pleased to hear they made your experience such a memorable one — we’ll be sure to pass on your kind words. And we absolutely love that you found the perfect piece to mark the occasion!
We can’t wait to welcome you back again soon 💛
Perfect Spring jacket
I bought a pair of 3R jeans at the Southwold store as the 4R were out of stock. I returned them the following day as they were a little snug. Luckily a new light blue cotton jacket had just arrived which I had been waiting weeks for. No problem with swapping them and paying the extra. The staff could not have been more helpful.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review. We’re delighted to hear that your visit to our Southwold store was such a positive experience.
It’s wonderful that you were able to find the perfect spring jacket you’d been waiting for — and that the exchange process was smooth and easy. Our team will be so pleased to know they made a difference and helped you find something you love.
We hope you enjoy wearing your new jacket and look forward to welcoming you back again soon.
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