Zocdoc Arvostelua 13 793

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I'm skeptical about YouTubers doing ads but Zocdoc really helped. The only thing that was weird was that the nurse's office I saw didn't know I was doing a telehealth/video call so I had to call them... Näytä lisää

Saanut 5/5 tähteä

Dr. Hill listens, emphasizes with what you’re going through, and won’t stop until he finds a solution. He’s incredibly easy to talk to without any judgement. I recommend him to everyone. If you’re lik... Näytä lisää

Saanut 5/5 tähteä

I didn't have to deal with a new provider on the phone to set up an appointment. Plus the appointment was what I picked, not them. Didn't have to call, leave a message, wait for a call-back, get... Näytä lisää

Saanut 5/5 tähteä

I very much enjoy using Zocdoc. A lot of offices require you to speack to a coordinator in order to make an appointment. I don't care for that. I hate them throwing out dates, me trying to be on the p... Näytä lisää

Yrityksen tiedot

  1. Apteekki

Erilaisten ulkoisten lähteiden tuottama tieto

Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

14 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

No Problems

I have used this service for 3 different kinds of doctors now, and it has worked out in my favor each time.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Zocdoc is fantastic

Great! So easy to find a doctor with immediate availability who took my insurance. My doctor is excellent. I’m very happy.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Outstanding Service

Very well organized and managed organization including staff members & medical personnel. Dr. Teitelman is a great physician with outstanding qualities and personality.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Zocdoc is a great app

Zocdoc is a great app. It helps you find a doctor and you can see reviews. I have used it to find many doctors and I have recommended the app to many people. It just really narrows down the search to find a doctor that accepts your insurance, close to where you live. Especially when you have moved to a new area.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Physician review

For a physician like myself, Zocdoc provides an invaluable service. Unfortunately, patients may not understand that physicians are charged if they do not cancel within 24 hours, so if they are not planning to follow through, it is a significant cost to the physician. Also, there are challenges with scheduling in multiple times zones--the user interface is prone to allowing errors in scheduling in the wrong state. The developers seem disinterested in improving the software, though the service personnel really try to help.

18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Zocdoc-logo

Vastaus yritykseltä Zocdoc

Hello Richard Repass, Thank you for taking the time to share this feedback about your experience with Zocdoc. We’re sorry to hear of the trouble you experienced with calendar listed times zones which caused inaccurate information and confusion-we want our platform to deliver clear value and sustainable growth for your practice. Our team would appreciate the chance to review your account in detail. Please call us at (866) 962‑3621 or email Service@Zocdoc.com so we can talk this through together. Best regards, Team Zocdoc

Saanut 1/5 tähteä

A Provider’s Perspective: The Hidden Cost of Your Appointment

If you use Zocdoc, you should know how it impacts your healthcare providers. This company functions as an advertising platform, and their fee structure is significantly impacting the industry.

Behind every click, Zocdoc charges your doctor or nurse an average of $50–$120 per booking. The most concerning part? Zocdoc often refuses to waive these charges even if the patient cancels or never walks through the door. This means your local clinic is losing money before they even see you.

When you think about the rising cost of healthcare, remember that a large portion of that money isn't going to the people treating you—it’s going to platforms like this. Zocdoc, I'm talking directly to you, myself and other providers our next stop is the Better Business Bureau, followed probably by a law suit, and we will not rest until we force you to stop your predatory policies.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Zocdoc-logo

Vastaus yritykseltä Zocdoc

Hello,Thank you for taking the time to share such detailed feedback and for advocating for your practice and your peers. I’m really sorry for the frustration this has caused you, and I want to be transparent about how Zocdoc’s pricing and policies work.Zocdoc is a patient-acquisition and marketing platform rather than a medical billing or collections service. There are no upfront or subscription fees to be listed on the Zocdoc Marketplace; instead, practices pay a one‑time booking fee only when a new patient books through the Zocdoc website or app. You are not charged this fee for existing patients booking with a provider they have already seen through Zocdoc, or for bookings that come through your Book Online Button or Google Business Profile.You’re right that, under our standard policy, the new‑patient booking fee is incurred at the time of booking, even if the patient later reschedules or does not show up. That said, we do not treat every cancellation the same. In good faith, Zocdoc waives fees for certain patient‑initiated cancellations, particularly when a patient cancels shortly after booking and before the appointment has occurred, and we actively monitor behavior on both the patient and practice side to keep the system fair. Thank you again for raising this so candidly and for the care you provide to your patients.

Saanut 5/5 tähteä

Dr Vergas and staff are very…

Dr Vergas and staff are very professional , kind and down to earth. So easy to talk to and understand. I feel at ease asking questions and I understand what he's explaining. I always get right in and out. Its stress free! Great job!

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bait and Switch for consumers

ZocDoc allows clinicians to put staff under other staff for availability. While this seems like a great idea to give more options to clients, it is not executed well. Clients are not made aware enough that they are not seeing the "profiled" therapist. Also, when a client leaves a review, if the review was intended for the resource staff, it is actually placed in the "profiled" therapists account. This is for good or bad service. This feels misleading for potential new clients because they will not know if the comments are for the profiled therapist or a different one.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Zocdoc-logo

Vastaus yritykseltä Zocdoc

Thank you for sharing your feedback — I'm truly sorry for any confusion or frustration this setup has caused. On Zocdoc, some practices allow additional clinicians (like NPs, PAs, and other team members) to be booked as "resources" under a supervising provider's public profile. In these situations, the supervising clinician's profile is what appears in search results, and the resource's availability is displayed under that profile, allowing the practice to offer more appointment times. When this is used, patients should see a clear notice indicating they may be seen by someone on the supervising provider's team, rather than the profiled clinician directly, and post-visit feedback is attributed to the supervising profile accordingly. That said, your concerns about transparency, especially regarding who the reviews are about, are completely valid. Our intention is never to mislead patients or misrepresent a clinician's work, and we take the accuracy and fairness of reviews very seriously. If a resource is incorrectly mapped or we find reviews are not attached to the correct profile, our Trust & Safety team can investigate and, where appropriate, remove or correct those reviews in line with our policies. We are actively working to make these scenarios clearer for both patients and providers, and your feedback is a valuable part of that process. Best Regards, Team Zocdoc

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

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